Resort Details
- NEGURI BEACH CLUBA delightful mix of excellent food, lively ambiance, and chill relaxation by the beach.
- NOKYOCombining Japanese minimalism with Mediterranean charm, this unique restaurant offers a meticulously prepared selection of Japanese dishes. Enjoy aromatic miso soup, crispy tempura, savoury teriyaki, and beautifully presented nigiri and sashimi.
- PARDAOur Mediterranean style buffet invites you on a journey through vibrant cultures and rich traditions for an unforgettable dining experience.
- SILVESTREExclusive Winery where you can enjoy the best selection of wines for a unique and unforgettable wine experience ($)
- TACORINI (Tacos & Gyros)Mexican folklore and Greek elegance exist in the same place. We combine one of the most characteristic dishes of Mexico with one of the most beautiful places in Greece.
- Various Lounges/BarsEight bars offering Caribbean cocktails and international premium brand drinks:- Lobby piano bar- 2 pool bars- Swim up bar- Casino bar- Disco lounge bar- Sky bar- Gabi Beach bar
- VOLCANWelcome to Volcan, a captivating asador grill restaurant. Immerse yourself in the delicious aroma of sizzling meats and fresh herbs within a vibrant, warm atmosphere.
- VOLTAJEEnjoy the best cocktails in this bar located next to the lobby. With a wide variety of drinks and cocktails to cool off before exploring the resort.
- Paradisus SuiteBedding: 1 king bed or 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- Promo RoomBedding: 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- Paradisus Junior SuiteBedding: 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- ZEL TWO BEDROOM MASTER SUITE SWIMUPBedding: 1 king bed and 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 6 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- ZEL SWIMUP SUITEBedding: 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- ZEL MASTER SUITEBedding: 1 double bed or 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- ZEL SUITEBedding: 1 king bed or 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- ZEL SWIMUP MASTER SUITEBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- ZEL TWO BEDROOM MASTER SUITEBedding: 1 king bed and 2 single beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 6 total.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- 24-hour front desk
- 24-hour room service*
- Accessible facilities
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services*
- Car Rental Services*
- Concierge desk
- Doctor on call*
- 24-hour front desk
- 24-hour room service*
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Baggage hold
- Bell staff/porter
- Business services*
- Car Rental Services*
- Concierge desk
- Doctor on call*
- Exercise gym
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Meeting rooms*
- Non-smoking rooms available
- Pool
- Restaurant*
- Room service*
- Safe deposit box
- Sauna*
- Shopping mall*
- Spa*
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Wireless internet connection in public areas
- Business Services*
- Internet Access*
-
"WISH"
Your WISH comes true for a perfect romantic ceremony. An intimate gazebo and sparkling toast, all within the romantic atmosphere of Paradisus Resorts.
You will have the full support of the complete Romance Team, to help you design, plan and execute all your wedding details to perfection.
Package inclusions:
- Non-denominational Symbolic Ceremony (Civil & Religious ceremonies are available at an additional cost)
- Use of the Garden Wedding Gazebo at Paradisus Palma Real
- Bouquet for the Bride which are a mix of tropical flowers
- Matching boutonniere for the Groom
- Chilled sparkling wine for the wedding toast
- One-tier wedding cake
- Guaranteed Wedding Dinner Reservation at one of the a la carte restaurants (Valid for a maximum of 6 guests)
- In-room bottle of chilled sparkling wine and tropical fresh fruit platter on the wedding night
- Rose petal turndown service on the wedding night
- 10% discount on spa services for the bridal couple (not applicable towards spa products)
TERMS AND CONDITIONS:
- Package Inclusions have no cash value, there are no refunds for unused elements/events and items are not interchangeable for other inclusions or a-la-carte amenities.</spa
* Fees may apply
- Bike rental
- Garden *
- Pool *2 Swimming Pool
- Sauna *
- Spa *AUA Spa
- Steam bath *
- Tennis court *Rafa Nadal Tennis Center Punta Cana complex.
- Whirlpool7 Outdoor whirlpools
- Golf *The most unique and challenging course in Punta Cana merges with Dominician landscape around Bavaro Beach. The 27-hole, par Cocotal golf course helps beginners and intermediate golfers improve their game. Desined by Jose Gancedo, our will play a game with you.
- On-site EntertainmentLe Cirque - dinner and show
Party Animals - Dinner and show
Chill out night at Gabi Beach
Dominican Passion
- Palma Real Shoping Village
* Fees may apply
Families staying at the Paradisus Palma Real will want to stay in The Reserve, an all-inclusive boutique resort-within-a-resort designed to accommodate the whole family. Located on magnificent Bavaro Beach, The Reserve is surrounded by tropical gardens
and offers exclusive access to a private beach with concierge service. Those staying in the Family Concierge rooms will have a specially assigned
Family Concierge who will help coordinate all services and activities for the entire family.
Families will enjoy three pools, one of which offers a children's pool with slides and a paddling pool for the youngest family members. A fully equipped
Kids Zone is available for children ages 1 to 12, so parents can take time to relax in the YHI Spa. A full program of activities is available, including workshops, musicals, evening shows, and live music. Golfers will enjoy the Cocotal Golf & Country
Club just minutes away, while shopping is nearby at the Palma Real Shopping Centre. In the evening, the hotel offers lively nightlife, activities, shows, and live music.
At The Reserve at Paradisus Palma Real, specialty restaurants await to satisfy your every craving. At Mizu, the chefs will surprise you with their shows, combining performance with Japanese cuisine. Enjoy a la carte Mediterranean cuisine at Aqua, with a selection
of salads, soups, pastas, fish, meat, and delicious desserts. For lunch, Hydro Grill offers a variety of snacks, light lunches, and tapas by the pool. For a stylish setting with relaxing, cutting-edge architecture, enjoy international cuisine at Gabi Club.
No matter your age, everyone is sure to find excitement at The Reserve at Paradisus Palma Real!
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
11053 reviews
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Sep 06, 2026Amazing birthday
We were at Zel hotel for my birthday and every one was amazing specially Raphy and willlanda great , we enjoyed a lot we will back for my next birthday next year and i want Raphy as my butler or concierge
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Sep 05, 2026
Lovely stay
Zel is such a beautiful property, and it has exactly the kind of warm, relaxed atmosphere I love. The natural textures and understated elegance feel effortlessly stylish without ever becoming too polished or impersonal. The grounds are expansive and beautifully surrounded by greenery, with lots of quiet little corners where you can escape and find your own private spot to unwind. The pool area is especially lovely and makes it easy to settle into a slower pace. The spa is another highlight, with a spacious, beautifully designed water-ritual area that feels incredibly peaceful and restorative. It’s available at an additional cost, but it’s a lovely way to make the stay feel even more special.
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Aug 23, 2026
Chef AndreinaVK Cuello
I absolutely love the resort I had a fun time and enjoyed the food especially the chef. AndreinaVK Cuello she made the trip special!!!!
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Aug 23, 2026Not a good experience
Untrained staff ! Be very careful when choosing this hotel. That was not a 5 star hotel at all. And do not use their shuttle service because they work with Otium Tour who are professional scammers.
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Aug 22, 2026
ZEL Punta Cana – My Honest Review
I waited until the end of my stay to give a truly honest review. From Day One, Bellman Louis made us feel welcome. After just a few minutes, we felt like we had known him forever. Amazing guy! The resort is clean, modern, and not overcrowded—perfect for relaxing. We had a few small issues with the coffee maker, refrigerator, and minibar, but after reporting them, everything was fixed and taken care of perfectly. I really appreciate that they listened instead of ignoring the problems. Restaurants & Staff Tacorini was okay, with a Mexican-Greek combination. Parda Buffet offers a good variety of food, although it could be better. Nokyo was always fun, and Volcan was very good. Mari and Jhoan were amazing and truly stole our hearts! Special thanks to Cristobal, the bar manager, Osvaldo and the security team, all the golf-cart drivers, and the wonderful team at Cafe de Finca. Everyone was friendly and welcoming. Entertainment: There are activities every day and evening, including painting different items. Mr. Fish deserves special recognition. He works hard to make the entertainment fun and enjoyable. Great guy! The Rafael Nadal Tennis Court is a nice addition—bring your own racket or rent one. What Could Be Better? No resort is perfect, but ZEL came very close for us. What impressed me most was how they listened and fixed the problems. Because of the Rafael Nadal name, expectations are high, and I would like to see more kids' activities, more beach shade, and better beach service. Final Rating: Based on the improvements needed, I would give the resort 4 stars. But because of the hospitality, amazing employees, and how they handled every issue, I am giving ZEL Punta Cana 5 stars. The people are what make a resort unforgettable—and ZEL has some truly unforgettable people. ❤️
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Dogs of all sizes and ages are welcome to stay.• Our rooms are ready to accommodate up to two pets, who can move around the hotel freely except for the following areas: spa, indoor pools, fitness areas, and buffet and show-cooking areas.• In the designated communal areas and outdoor spaces of the hotel dogs must always be on a leash.• Dogs will enjoy services from the moment they set paw in reception, where we will welcome them with a bowl of fresh water and a surprise welcome gift.• Natural dog food is available upon request through Room Service.• Access a local digital guide highlighting nearby pet-friendly services and attractions.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.