The All-Inclusive program includes the following amenities:
•Breakfast / lunch / dinner
•Food & Beverages 24 hours
•Unlimited cocktails, drinks, and house wines
•Welcome cocktail.
•A la carte restaurants
•Snack bar in the pool area
•Non-motorized water sports
•Daily activities
•Live nightly entertainment
•Theme parties
•Disco / Sports Bar
•Dance classes
•Weekly handcrafts market
•Gymnasium
•Climbing wall, Archery, Trapeze
•Viva Kid's Club with swimming pool (for children from 4-12 years old, open from 8 AM until 6 PM)
•Mini disco
•Wi-Fi available in the room, lobby, gym, pool, and restaurants
•Tips and taxes
Important Information: Above inclusions are subject to change at any time without prior notice. Groups & other restrictions may apply. Details of inclusions can be requested by guests upon check in.
Hotel Details
- Arrecife Snack BarTake a break from fun in the sun for a tasty treat at Arrecife poolside snack bar. Enjoy burgers, fries, hot dogs, pizzas, sandwiches, fruit salads, and ice-cold beverages.
- Café Maya.Coffee Shop
- Hacienda Don DiegoHacienda Don Diego specializes in the traditional, flavorful dishes of the Yucatan Peninsula. Reservations are required and can be made at the guest service desk.
- La TerrazaA relaxed, buffet style restaurant, La Terraza offers an international-inspired menu for breakfast, lunch, and dinner featuring tasty fare from around the world. Reservations are not required.
- MiramareSavor a special Italian meal at Miramare. We offer delicious oven-baked pizzas, and a great selection of pastas, salads, and sides. Reservations are required and can be made at the guest service desk.
- PortofinoDiscover the rich flavors of the Mediterranean at Portofino. Our mouthwatering dinner menu features an array of chef specialties. Reservations are required and can be made at the guest service desk.
- Viva CaféViva Café is a fusion restaurant with a contemporary international menu. Delicious, artfully presented dishes make for memorable meals. Reservations are required and can be made at the guest service desk.
- Superior Room
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Deluxe
Bedding: 2 Queen Beds
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Proximity to Adults pool.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Ocean View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Cable television
- Hair Dryer
- Iron
- Ironing board
- Mini Refrigerator
- Non-smoking
- Safe
- Shower
- Telephone
- TV
- Wireless internet connection
- Superior Pool ViewBedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy Limit: 4 Adult, 3 Child, 4 Total- Air conditioning
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Tropical View Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Ocean View Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Pool View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Ocean Front Junior Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Club Ocean Front Junior Suite Pool View
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Ocean View Roof Top Master Suite - Aduits onl
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Master Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Club Ocean Front Master Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Presidential Suite
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Run of House
Bedding: 1 King or 2 Queen Beds. Bedding requests are based on availability and cannot be guaranteed.
Occupancy limits- 4 adults, 3 children, 4 total
Maximum of 3 children through age 2 stay free in existing beds with at least 1 adult. All other children ages 3 through 11 are surcharged.
Balcony or Terrace available
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Beauty shop/salon*
- Boutiques/stores*
- Car rental desk*
- Currency exchange
- Exercise gym
- Jacuzzi
- Laundry/Valet service*
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Beauty shop/salon*
- Boutiques/stores*
- Car rental desk*
- Currency exchange
- Exercise gym
- Jacuzzi
- Laundry/Valet service*
- Lobby
- Medical Facilities Service*
- Meeting rooms*
- Multilingual staff
- Outdoor pool
- Parking
- Photocopy center*
- Restaurant
- Sauna
- Tour/sightseeing desk*
- Valet parking*
- Wireless internet connection in public areas
- Audiovisual Equipment*
- Business Center*
- Copier*
- Fax Machine*
- Meeting Facilities*
- Printer*
- Wireless Internet Connection*
- Imagine starting your life together in the midst of spectacular Caribbean waters, tropical jungles, and the alluring mystery of Mexico’s ancient culture. Ideally located on the Yucatan Peninsula, our gorgeous resort transforms any wedding event into a memorable occasion with exceptional food, exhilarating recreation, and the sheer beauty of our authentic village-like setting.
* Fees may apply
- Archery
- Children's programViva Kid's Club with swimming pool.
- Fishing *
- GeneralDance Classes
Rock Climbing Wall
Handcrafted Ceramic Workshop
TrapezeBicyclesTRXStretching
Interactive Workshop painting handcraftedInternational Animation Team
Live Evening entertainment
Themed parties - Gym
Gym with Trainer
Aerobics
Water Aerobics
Stretching - Kayaking
- Nightclubs *
- Outdoor poolOutdoor pools
- PoolIntroductory diving lessions in the pool.
- Sailing
- Scuba diving *Scuba Diving Center with introductory diving lessons in the pool. PADI certifications and excursions.
- Snorkeling *
- Spa *Stunning Caribbean architecture, natural stone tiling, and a traditional cottage roof inspired by the Yucatan Peninsula provide a serene backdrop for pampering spa services designed to rejuvenate and revitalize body, mind, and spirit.
- Table tennis
- Tennis courtThere are two tennis courts with lights.
- Theatre
- VolleyballBeach Volleyball
- Water activitiesWater Aerobics
Paddleboard
Boogie boards - Windsurfing
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12510 reviews
-
May 23, 2026Helpful agent
Paula Ortega at Viva River Maya excursions specialist was amazing. She was polite, patient and helpful!
-
May 17, 2026Fantastic 2weeks - Cracking hotel
Just returned from our first trip to Mexico. WOW - just what have we been missing? We stayed for 14 nights here at Viva Maya and loved every minute. Hotel is excellent, the staff are just so friendly. Fantastic location right on a lovely stretch of beach, LOTS of sun loungers under the palm trees. beach fabulous. 4 excellent speciality restaurants and we were able to use them 5 times in the 14 nights, the Mexican restaurant was excellent - service was first class in each one and we were very impressed with the quality of food provided. Main restaurant was large, this used for breakfast, lunch and dinner, the variety was excellent - lots of seafood options, including various varieties of ceviche and tartares fish served in main grill area also, food was of high quality and we were impressed. There was also a beach bar snack area, which served plentiful dishes most of the day and we used this for afternoon nibbles instead of the main restaurant, this in our opinion was a great feature. We had a room overlooking the main adults only pool area, very large, whirlpool bath, large TV with Netflix, Disney+, Prime etc Hotel grounds are amazing, and including the own 'Maya cenote' lots of local wildlife roam the grounds, was really nice to see. Entertainment was continuous throughout the day around pool area and it seemed everyone was enjoying themselves. Nightly entertainment was very good with some amazing, jaw dropping trapeze shows, hats off to all those involved. it was approx a 25-30min walk into playa del carmen which we did on a couple of occasions, it wa a pleasant walk and we enjoyed ourselves on 5th Avenue. There was building work ongoing at hotel next door however and noise was an issue from 0800 - 1700 more so towards the main building area, I have raised this issue with TUI as we were not told of it. Overall a fantastic hotel and great holiday experience.
-
May 15, 2026
Geisler Diego great Barman
Excellent service from the barman Geisler Diego at the Cantina.... always a pleasure
-
May 15, 2026
An awesome place to visit
We love this place , we have been coming here for years . Really love how the staff treats everyone like family. The best way to start the day is with a beverage at La Cantina, especially if Geister is working.
-
May 15, 2026
Great Service
We have been coming to his hotel and chain for over 10 yrs. We see they have been making upgrades, new is a members sections that is nice to have, food and desserts have come a very long way from 10 yrs ago. I did want to really highlight a few employees that we see time and time again. Giesler at the front bar probably makes the best drinks in the entire resort. He takes his time with fresh ingredients that are accurate vs using the mix which I've never been a fan of(yes he is still fast). He makes the cutest cappuccino designs. Everything he does, he does with care. I left my earrings in a cup, because they are tiny, they got picked up on accident. They dug through the trash and found all 4 studs which I am extremely grateful. Antonio at the back and beach, he is just soo extremely thoughtful and caring. He goes out of his way to make you feel loved and special. The ladies at kids club are always so great with our babies, they never forget who they are. My kids want to live here with them if they could. The waiters in the members section in the mess hall are always very tentative and so sweet! The only thing I could request is a game section checkout like cards, board games etc.
- AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 35.19 for Single, 58.65 for Double, 76.25 for Triple, 87.98 for Quad in Mexico Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Meals to go
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.