Kids free.
2 Kids Stay Free 2-12yrs: Offer applies when two paying adults are staying in the same room. For single adults traveling with children, the first child is charged the adult rate; subsequent children qualify for this offer.  3rd child pays adult rate.  Minors (ages 13-17) are charged adult rates. Accommodations are based on existing bedding; rollaway beds and cribs are subject to availability. Infants under 2 yrs are always free and included in the room’s maximum occupancy count. Offer is subject to maximum room occupancy limits, excludes adult-only room categories, and is subject to change without notice.
Applicable Dates:
Booking Dates: 06 Dec 2025 to 23 Dec 2026
Travel Dates: 12 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save with reduced rates.
The Discount is already reflected on vacation price.
Applicable Dates:
Booking Dates: 18 Feb 2026 to 23 Dec 2027;01 Apr 2026 to 31 May 2026;05 May 2026 to 15 Jun 2026
Travel Dates: 24 Dec 2026 to 23 Dec 2027;01 Apr 2026 to 23 Dec 2026;05 May 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon & Anniversary Program.

Guests celebrating their honeymoon or wedding anniversary will receive the following:

• Room Upgrade: Complimentary upgrade to the best available accommodation within the reserved category at check-in (subject to availability).

• Welcome Treat: A bottle of domestic sparkling wine, chocolate-covered strawberries, and romantic rose petal arrangement in the room upon arrival.

Valid for travel through December 23, 2026. Available with a minimum five-night stay. Advance notification to the hotel at the time of booking is required to ensure these amenities; without prior notice, inclusions cannot be guaranteed. A valid marriage certificate must be presented at check-in. Honeymoon stays must be within six months of marriage; anniversary stays must be within five days of the anniversary date. Certain restrictions, exclusions, and blackout dates may apply. Offer subject to change without notice.


Applicable Dates:
Booking Dates: 07 Feb 2023 to 23 Dec 2026
Travel Dates: 07 Feb 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Luxury Runaway Program.
When staying in the Sian Ka’an Master Suite or Sian Ka’an Junior Suite categories, you can also enjoy the facilities, restaurants, bars, and entertainment at The Pyramid Cancun, including the Black Gold Cabaret and award-winning Benazuza restaurant. Guests must schedule their visit through the Oasis Plus concierge desk at least one day in advance. Transportation not included. Reservations are required for dinner at Benazuza. Program is unavailable from February 21 through March 31; additional blackout dates and restrictions may apply. All experiences are subject to availability. Program is subject to change without notice.
Applicable Dates:
Booking Dates: 20 Nov 2025 to 31 Dec 2050
Travel Dates: 20 Nov 2025 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Hotel Details

Dining
OnSite Dining
  • Bars

    Bars

    - Sensoria - Bar - Pool & Lounge (adults only)

    - Sens Lounge (adults only)

    - Glass Bar (adults only)

    - La Cantina (adults only)

    - Sens Wet Bar (swim-up)

    - Wet Bar (swim-up)

    - Coffee & Me by The Sens Cancun

    - Coffee & Me by Grand Oasis Palm

    - Lobby Sports Bar

    - Isla Mujeres Beach Bar

    - Cocoa Bar

    - Bites Bar


  • Bars

    Bars

    - Sensoria - Bar, pool, and lounge (adults only)

    - Sens Lounge

    - Glass Bar (adults only)

    - La Cantina

    - Sens Wet Bar (swim-up)

    - Wet Bar (swim-up)

    - Coffee & Me

    - Coffee & You

    - Sports Bar

    - Isla Mujeres Beach Bar

    - Cocoa Bar

    - Bites Bar 

    - Gelato & Me:  Ice cream shop,  Indoor

  • Restaurants

    Careyes (adults only)

    2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#1 in Mexico)

    Gourmet Mexican & French fusion


    The White Box

    2023 Tripadvisor Travelers’ Choice Winner

    Gourmet Mediterranean gastrobar


    Cocoa

    2023 Tripadvisor Travelers’ Choice Winner

    Seafood & Grill


    Maki Taco

    2023 Tripadvisor Travelers’ Choice Winner

    Japanese & Mexican fusion


    Miramar Restaurant

    International cuisine


    Los Agaves

    Mexican gourmet


    Bites Food Hall

    El Buffet: Mexican buffet

    Dos Lunas Terrace: Pizza, pasta, ice cream


    La Hacienda Food Hall

    El Buffet: Mexican buffet

    Sweet Palm: Children’s buffet


    Las Palmas

    International buffet


    Isla Mujeres

    Sushi and snacks by the pool and beach


    Le Petit Chef ($)

    An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes


    Romantic Beachfront Dinner ($)


    For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made directly at the respective dining venue; reservations at adults-only restaurants are also available at the Oasis Plus concierge desk.


  • Restaurants
    Café Del Mar : Seafood and gourmet  cuisine , Adults only 18+
    Careyes : Mexican-French fusion, 
    The White Box: Mediterranean gastrobar
    Maki Taco: Mexican-Japanese fusion
    Los Agaves:  Mexican cuisine 
    Miramar : International cuisine
    Akeru: Asian cuisine
    Las Palmas : International buffet
    Bites: International buffet
    Hacienda: International buffet
    Sweet Palm: Children’s buffet
    Isla Mujeres: Snacks
    Dos Lunas: Pizza and pasta 
    Cocoa: Seafood & Grill 
    Late Snacks 

    The Oasis Hotels & Resorts App shows current restaurant hours, dress codes, menus, and reservation requirements.



OffSite Dining
  • Offsite Dining
    Guests staying in the Sens Junior Suite and Sens Master Suite room categories enjoy complimentary all-inclusive daytime access to The Pyramid Cancun, opening the door to an expanded realm of dining experiences.

    Guests must schedule their visit through the Oasis Plus concierge desk at least one day in advance. Transportation is not included but can be arranged. Program is not available February 21 through March 31. Additional blackout dates and certain restrictions may apply. Fees may apply for select entertainment events. Program is subject to change without notice.

Room Type
  • Sens Standard Limited View NRF
    View: Run of house view
    Bedding: 1 king bed or 2 double beds


    Occupancy limit -4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)
    Additional amenities: Early check-in and late checkout (subject to availability)

    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Minibar
    • Safe
    • TV
    • Wireless internet connection
  • Sens Master Suite
    View: Ocean
    Bedding: 1 king bed

    Occupancy: 4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children)
    Additional amenities: Jacuzzi inside or on terrace (subject to availability), private reception, early check-in and late checkout (subject to availability), espresso coffee machine, turndown service, hotel services tablet.

    • Air conditioning
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Minibar
    • Safe
    • Slippers
    • TV
    • Wireless Internet Access
  • Sens Junior Suite
    View: Ocean or lagoon

    Bedding: 1 king bed

    Occupancy: 4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children)
    Additional amenities: Jacuzzi inside or on terrace (subject to availability), private reception, early check-in and late checkout (subject to availability), espresso coffee machine, turndown service, hotel services tablet.
     

    • Air conditioning
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Minibar
    • Safe
    • Slippers
    • TV
    • Wireless Internet Access
  • Sens Superior
    View: Ocean or lagoon

    Bedding: 1 king bed or 2 double beds

    Occupancy: 4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)
    Additional amenities: Early check-in and late checkout (subject to availability)

    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron
    • Minibar
    • TV
    • Wireless Internet Access
  • Sens Standard Limited View
    Bedding: 1 king bed or 2 double beds

    Occupancy: 4 max (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)
    Additional amenities: Early check-in and late checkout (subject to availability)

    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron
    • Minibar
    • TV
    • Wireless Internet Access
On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine*
  • Babysitting*
  • Beachfront
  • Beauty shop/salon*
  • Bell staff/porter*
  • Boutiques/stores*
  • Child programs
  • Coffee shop
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine*
  • Babysitting*
  • Beachfront
  • Beauty shop/salon*
  • Bell staff/porter*
  • Boutiques/stores*
  • Child programs
  • Coffee shop
  • Concierge desk
  • Currency exchange*
  • Doctor on call*
  • Exercise gym
  • Game room*
  • Laundry/Valet service*
  • Live entertainment
  • Lounges/bars
  • Multilingual staff
  • Parking
  • Pool
  • Restaurant
  • Spa*
  • Tour/sightseeing desk*
  • Water sports

* Fees may apply

On-Site Recreation
  • Beach *
    - White-sand beach with calm and shallow waters
    - Café Del Mar Beach Club ($): Bali beds, seafood and gourmet snacks, domestic open bar, premium beverages, and personalized service | Adults only 18+
    - Miramar Beach Club ($): Bali beds, domestic open bar, , premium drinks
    - Grand Beach Club ($): Bali beds, domestic open bar
    - Sensoria ($): Bar, pool, lounge with Bali beds, domestic open bar | Adults only 18+
  • Children's program *
    Pirata’s Bay Beach & Pool Park : Exciting beach games, a refreshing pool full of treasures, and adventures aboard a real pirate ship

    Yucatan Jurassic River: Winding pool in a pre-historic dinosaur theme

    Baby Blue Crab Kids Club
    - Unlimited fully-supervised fun for ages 4-12
    - Open daily 9am-5pm
    - pool with waterslides
    - Playground
    - Video games 
    - Arts and crafts
    - Board games
    - Princess room
    - Karaoke
    - Restaurant
    - Movies
    - Daily activity schedule

  • General
    Sports & Activities
    - Beach soccer
    - Beach volleyball
    - Kayaks (subject to availability)
    - Board games
    - Zumba
    - Yoga
    - Aquarobics

  • Gym *
  • Pool

    Infinity-style pool, freeform pool, dedicated kids pools, plus the option of adults-only private pools with personalized service and Bali beds


  • Spa *
    Sensoria Chill Out & Spa ($)
    This well-appointed adults-only spa offers a full collection of services that incorporate ancient and modern techniques with all-natural products. The outdoor garden area features private cabins for body treatments, Balinese beds, pools and jacuzzis to help you relax while surrounded by nature.
On-Site Attraction
  • Entertainment
    - Live bands and musicians
    - Comedy shows
    - Acrobatic shows
    - Michael Jackson Tribute Show
    - Mexican Folklore Show
    - Magic Show
    -Heartbreak Nights

    Entertainment program is subject to change without prior notice.

  • Family Pirate Ship Tour
    Afternoon ocean cruise aboard a Spanish galleon, featuring pirate-themed entertainment. 90-minute tour sets sail four times per week. Subject to availability. Docking fee of $10 USD per person applies.

  • Kinky on Board
    Night tour aboard a Spanish galleon Adults only 18+ Twice a week: 11:00pm – 1:00am Reservation required *Subject to availability. Docking fee of $13 USD per person applies.

* Fees may apply

This all-inclusive hotel features a beautiful beach with calm waves, and is located near the best attractions in the Cancun Hotel Zone. Enjoy spectacular views, exclusive areas for families and adults only, signature-cuisine restaurants, and a world of kid-focused fun including a supervised kids club.

Property Information

Total available rooms and suites: 155
Total rooms: 173
Blvd Kukulcan KM, 4.5, Zona Hotelera, Cancun, QR, 77500, Mexico
General Policies & Fine Print
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $225.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

    During the Spring Break season (February-April), any guest who is under 25 years old traveling without their parent or legal guardian must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in.

    Guests who are 17 years old and traveling without their parent or legal guardian must present written and signed consent from their parent or legal guardian upon hotel check-in. This consent must authorize the guest’s international travel, acknowledge and accept full legal responsibility for the guest’s actions throughout the duration of the stay, and be presented in physical form in either English or Spanish. Additionally, for every group of nineteen guests who are 17 years old and not accompanied by a parent or legal guardian, a minimum of one adult chaperone is required. This chaperone must be at least 25 years old and must stay at the property for the entire duration of the group’s visit. Guests under the age of 17 are not permitted to stay at any Oasis Hotels & Resorts property unless accompanied by their parent or legal guardian.

    Hotel Spring Break Policy -  During the Spring Break season (February-April), a Student/Youth Traveler is defined as any guest who is under 25 years old traveling without their parent or legal guardian. Any guest meeting this definition must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in. As a general policy, Student/Youth Traveler Groups are not accepted at this hotel during the Spring Break season (this restriction does not apply to family travel). 

    Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.


    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.