Hotel Details

OnSite Dining
  • BARS

    Agaves La Cantina

    Hacienda Sarape Wet Bar (swim-up)

    Coffee & You

    Hippie Chic Beach Bar

    Gecko Bar

    Cocoa Bar

    El Mirador

    Dos Lunas Terraza Bar

    Dos Lunas Wet Bar (swim-up)

    La Placita Bar

    Havana Sport Bar

    Sarape Tequila Bar

    Oasis Beach Club Bar | Adults Only

    Kinky Night Club | Adults Only

    ADDITIONAL COST BAR ($)

    Fontain Cigar Corner | Adults Only

  • BARS

    • Gecko Bar

    • La Placita Bar

    • Sarape Wet Bar: Swim-up bar

    • Terraza Dos Lunas: Terrace bar and swim-up bar

    • Havana Sport Bar: Adults only 18+

    • Oasis Beach Club Bar: Adults only 18+

    • Coffee & You: Coffee shop (two locations)

    • Gelato & You: Ice cream shop

    • Benazuza Bar ($): Premium bar with molecular cocktails | Adults only 18+

    • Cigar Corner ($): Adults only 18+

    ADDITIONAL COST BAR ($)

    • Benazuza ($): Innovative techno-emotional cuisine | Adults only 18+

    • Careyes ($): Gourmet fusion; beverages with additional cost

    • The White Box ($): Mediterranean gastrobar

    • Sakura ($): Nikkei cuisine | Adults only 18+

    • Cocoa ($): Seafood

    • Miramar ($): Italian

    • Bites ($): Comfort food

    • Le Buffet ($): Buffet

    • Black Sens ($): Dining-in-the-dark sensory experience | Adults only 18+

    • Café Del Mar ($): Mediterranean


    The Oasis Hotels & Resorts App shows current restaurant hours, dress codes, menus, and reservation requirements.

    BARS - ADDITIONAL COST ($)

    • Fontainebleau ($): Lounge bar with live shows | Adults only 18+

    • The White Box Bar ($)

    • Cocoa ($): Ocean view bar

    • Sian Ka’an Club ($): Pool bar

    • The Pyramid Beach Bar ($): Ocean view bar

    • Coffee & Me ($): Coffee shop

    • Gelato & Me ($): Ice cream shop

  • GOURMET RESTAURANTS (ADDITIONAL COST)
    Careyes ($) 
    Gourmet fusion cuisine 2023 Tripadvisor Travelers’ Choice Winner: Best of the Best – Fine Dining (#1 in Mexico) 

    Benazuza Restaurant - adults only ($)
    2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#5 in Mexico)
    Molecular cuisine

    The White Box ($) 
    Mediterranean gastrobar 2023 Tripadvisor Travelers’ Choice Winner Adults Only


    The Black Sens - adults only ($)
    Gourmet dining-in-the-dark: blind tasting experience

    Cocoa Restaurant & Beach Club ($)
    2023 Tripadvisor Travelers’ Choice Winner
    Seafood & Grill specialties

    Sakura - adults only ($)
    Japanese-Peruvian fusion

    Le Petit Chef ($)
    An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes.

    Miramar Beach Club & Restaurant ($)
    Seafood & Grill Specialties


    For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made at the Oasis Plus concierge desk, or through the Oasis Hotels & Resorts App. 
  • Restaurants

    Dos Lunas

    2023 Tripadvisor Travelers’ Choice Winner

    Italian


    Bahia

    Steakhouse


    Bites Tatish

    American food and snacks


    Agaves La Cantina

    Mexican


    Hacienda Sarape

    Mexican restaurant


    Maki Taco LT

    Japanese-Mexican fusion


    Tun Kul

    Food hall buffet


    Il Forno Dos Lunas

    Pizza and pasta


    La Placita

    Outdoor food court (burgers, chicken, tacos, tortas, pizza)


    Hippie Chic

    Snack station by the sea: ceviche, pizza, burgers, ice cream


    La Trattoria

    Trattoria, salads, pizza and pasta


    Tatish

    Buffet

  • Restaurants

    • Bahia: Steakhouse

    • Dos Lunas: Italian

    • Hacienda Sarape: Mexican

    • Il Forno: Pizza and pasta

    • La Trattoria: Trattoria

    • Maki Taco: Japanese-Mexican fusion

    • Coyote Bites: American snacks

    • La Placita: Fast food

    • Hippie Chic: Fast food

    • Buffet Tatish: Buffet

    • Buffet Tunkul: Buffet

    • Late Snack Taatish: 11:00pm - 6:00am


  • Sensory Gastronomy
    -   Le Petit Chef: An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes (additional cost $)


    -  The Black Sens: Imagine savoring your meals in total darkness... forget about everything visual for awhile, and get ready to enhance your other senses to the fullest (additional cost $)
  • Sensory Gastronomy
    -   Le Petit Chef: An immersive gastronomic experience in which a tiny 3D chef performs culinary demonstrations on your table while you wait to be surprised by delicious dishes (additional cost $)


    -  The Black Sens: Imagine savoring your meals in total darkness... forget about everything visual for awhile, and get ready to enhance your other senses to the fullest (additional cost $)
  • SPECIALTY RESTAURANTS (ADDITIONAL COST)
    Careyes ($) 
    Gourmet fusion cuisine 2023 Tripadvisor Travelers’ Choice Winner: Best of the Best – Fine Dining (#1 in Mexico) 

    Benazuza Restaurant - adults only ($)
    2023 Tripadvisor Travelers’ Choice Winner: Best of the Best - Fine Dining (#5 in Mexico)
    Molecular cuisine

    The White Box ($) 
    Mediterranean gastrobar 2023 Tripadvisor Travelers’ Choice Winner Adults Only


    Black Sens - adults only ($)
    Gourmet dining-in-the-dark: blind tasting experience

    Cocoa Restaurant & Beach Club ($)
    2023 Tripadvisor Travelers’ Choice Winner
    Seafood & Grill specialties

    Sakura - adults only ($)
    Japanese-Mexican fusion

    MIRAMAR Mediterraneann

    BITES Comfort food

    LE BUFFET Buffet 

    CAFÉ DEL MAR Mediterranea

    For current restaurant hours, dress codes, and reservation requirements, refer to the Oasis Hotels & Resorts App. Reservations for restaurants that require them can be made at the Oasis Plus concierge desk, or through the Oasis Hotels & Resorts App. 
Room Type
  • Grand Standard
    View- Run of house view

    Bedding: 1 king bed or 2 double beds

    Max Occupancy: 4 max (1-4 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)

    Additional Amenities: Express check-in and checkout



    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Housekeeping Service
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Safe*
    • TV
    • Wireless internet connection
  • Grand Sunset
    View: Sunset view

    Bedding:1 king bed or 2 double beds

    Max Occupancy: (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)
    Additional Amenities: Express check-in and checkout


    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Housekeeping Service
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Safe*
    • TV
    • Wireless internet connection
  • Grand Ocean View
    Bedding: 1 king bed or 2 double beds

    Max Occupancy: 4 max (3 adults, 2 children)
    Additional Amenities: Express check-in and checkout

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Housekeeping Service
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Safe*
    • TV
    • Wireless internet connection
  • Grand Standard (Non-Refundable)
    Bedding: 1 king bed or 2 double beds

    Max Occupancy: (1-4 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)
    Additional Amenities: Express check-in and checkout
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Housekeeping Service
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Safe
    • TV
    • Wireless internet connection
  • Ocean view
    Bedding: King size bed or two double beds (assigned at check-in based on availability).
    Rollaway beds and cribs upon request, subject to availability.

    Occupancy: 3 Adults, 2 children, 4 Total.
    Two kids ages 0-12 stay and eat free when sharing accommodations with two paying adults, utilizing existing bedding.

    Additional amenities: 24-hour room service ($), USB ports, beach towels, express check-in and checkout.
  • Standard room
    Bedding: King Size bed or two double beds (assigned at check-in based on availability).
    Rollaway beds and cribs upon request, subject to availability.

    Occupancy: 4 Adults, 2 children, 4 Total.
    Two kids ages 0-12 stay and eat free when sharing accommodations with two paying adults, utilizing existing bedding.

    Additional amenities: 24-hour room service ($), USB ports, beach towels, express check-in and checkout.

  • Garden Terrace


    Bedding: King Size bed or two double beds (assigned at check-in based on availability).
    Rollaway beds and cribs upon request, subject to availability.

    Occupancy: 3 Adults, 2 children, 4 Total.
    Two kids ages 0-12 stay and eat free when sharing accommodations with two paying adults, utilizing existing bedding.

    Additional amenities: 24-hour room service ($), USB ports, beach towels, express check-in and checkout.

On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine*
  • Babysitting*
  • Beachfront
  • Beauty shop/salon*
  • Bell staff/porter
  • Boutiques/stores*
  • Business services*
  • Casino*
  • 24-hour front desk
  • 24-hour security
  • ATM/Cash machine*
  • Babysitting*
  • Beachfront
  • Beauty shop/salon*
  • Bell staff/porter
  • Boutiques/stores*
  • Business services*
  • Casino*
  • Children programs
  • Children welcome
  • Coffee shop
  • Concierge desk
  • Conference facilities*
  • Currency exchange
  • Doctor on call*
  • Elevators
  • Exercise gym
  • Gift/News stand*
  • Internet services
  • Laundry/Valet service*
  • Live entertainment
  • Lounges/bars
  • Luggage service
  • Meeting rooms*
  • Multilingual staff
  • Nightclub
  • Parking*
  • Pool
  • Restaurant
  • Sauna*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk*
  • Travel agency*
Off-Site Amenities
  • Audiovisual Equipment*
  • Business Center*
  • Conference Suite*
  • Meeting/Board Rooms*
On-Site Wedding Services
  • Oasis has destination weddings perfect for every couple and budget, whether it’s a legal or symbolic ceremony, a simple exchange of vows, or a lavish party with family and friends. A variety of fully customizable wedding packages are available, including a complimentary package.

    Contact weddings@thetemco.com for details.

* Fees may apply

On-Site Recreation
  • Beach
    Oasis Beach Club
    Pools, domestic open bar, Bali beds (additional cost $), adults only 18+


    Cocoa Beach Club (additional cost $)
    Bali beds, huts with butler service, international beverages

    Sian Ka’an Beach Club ($) (additional cost $) 
    Bali beds (adults only), beach huts, butler service, pools, snacks, open bar, premium beverages
     
  • Children's program *
    Piratas Kids Club: supervised kids club with unlimited fun for ages 4-12
    - Pool with water slides
    - Pirate Theater 
    - Playground
    - Arts and crafts
    - Video games
    - Board games
    - Princess room
    - Cinema
    - Karaoke


  • Fitness center on-site
  • General *
    Sports & Activities
    -Archery
    -Beach volleyball
    -Beach soccer
    -Pool slackline
    -Pool volleyball
    -Tennis

    -Yoga
    -Pilates
    -Zumba
    -Aquarobics
    -Pool contests
    -Mega Jenga
  • Pool

    Lagoon-style main pool extending a quarter-mile and facing the Caribbean Sea, plus multiple pools dispersed throughout the beach clubs.


  • Spa *
    Spa Aaktun Health & Spa ($) Immerse yourself in a full range of spa services, including massages, facial and body treatments, and hydrotherapy. 
     Adults only 18+ 

On-Site Attraction
  • Entertainment

    • Fontainebleau Cocktail Bar ($) Theme shows and live music. Adults only 18+
    • Atrium: A dynamic lineup of shows featuring fire dancing, light displays, acrobatics, and pre-Hispanic culture.
    • Zócalo The best atmosphere with live music and open-air DJ beats. 
    • Jungle Cruise Adventure: Set sail on a unique experience over the Nichupte Lagoon, where nature, Mayan culture, and the exploration spirit come together for a 90-minute trip filled with magic. Dock tax $13 USD per person

    Entertainment program and hours subject to change without prior notice.

* Fees may apply

An extensive offering of entertainment, shows, absolute comfort, wide spaces, and turquoise blue ocean; these are some of the features of this all-inclusive resort, located on one of the most beautiful beaches in Cancun. Grand Oasis Cancun offers daytime & nighttime experiences, activities for all likings, and an assortment of international culinary options for the whole family. Moreover, its expansive facilities boast adults-exclusive areas, ideal for enjoying a vacation as a couple or with friends. Guests will find the best rest in comfortable rooms with beautiful decor enhanced by the incredible views of the ocean or sunset.

Property Information

Total rooms: 1156
Blvd. Kukulkan Km. 16.5, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 17731 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Do not recommend this hotel

    The hotel did not meet our expectations in terms of relaxation and overall quality. The main advantages are the convenient location close to the airport and Cancun city, as well as the beautiful beach. Unfortunately, the food quality was disappointing. Many dishes were poorly cooked or prepared, and the menu was repetitive with a very limited selection of fish. The bar also had very limited alcohol options, and there was not even a proper cocktail menu available. Another major issue was the constant noise, both during the day and at night. Forget about having an afternoon siesta or peaceful rest. There were only a few beach loungers available for a very large number of guests, making it difficult to enjoy the beach comfortably. Although the hotel has many restaurants, most of them require reservations and additional payment. Housekeeping was done daily, but it seemed to consist mainly of making the bed and sweeping the floor, without thorough cleaning. Overall, I would not recommend this hotel for a relaxing vacation, especially considering the high price. Unfortunately, the quality does not match the cost.

    May 18, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    We do not recommend this hotel for a safe and comfortable stay

    A week ago, guests returned from the hotel with jewelry and a famous brand watch stolen from their room. Since the incident was discovered five hours before checkout, we were unable to investigate the matter with the police. We only recorded the incident with hotel security, which yielded no results. The guests left without the jewelry. The investigation ended before it even began, and we were given no evidence that they had inquired about anything from the staff. We do not recommend this hotel for a safe and comfortable stay, and we will not book it for our guests again.

    May 17, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Boring resort

    Most boring resort I have been. I am 19 and I tought it would be a fun and lively resort

    May 14, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Girls trip 2026

    Ok first I will comment on the positive. The resort is a short distance from the airport . The resort and rooms were clean . The concierge , Bar and restaurant staff were accommodating and friendly . The two specialty restaurants we ate at ( Dos Lunas ) Italian , And ( Bahia ) steak house were good . The same can not be said for the buffet restaurant . Now for the negative ,Not handicap accessible and there were no handrails by pool and some of the restaurants . Poor quality of deserts at the buffet and even the specialty restaurants . I am a rum drinker and the outdoor bars by the pool had no Captain Morgan rum , Sometimes they had Bacardi rum but would constantly run out . The lounges by the pool and on the beach were terrible they were a hard plastic and a lot had cracks in them and there were no umbrellas . Also for the size of the resort and pool there was no separate pool area for adults only . We had kids running and jumping into the pool with no regard to how close they! were landing by us . And last but not least the Peacocks !!!!! They were everywhere on our balcony by the pool and I never knew the high pitched squawking these birds could make all hours of the day & night .They are definitely not afraid of people . I saw quite a few people hand feeding them people food from their outdoor tables .

    May 09, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Ruined Honeymoon

    THIS IS NOT A HONEYMOON HOTEL . The experience has been and is horrendous as we are stuck here for another 5 days. We arrived late early hours to a room which was a small box with a loud generatir fan outside the window I cried this is my well earned honeymoon. We eventually got a move but was told the music stops at 11pm The music is relentless 12/13 hours a day you have no escape you have a stage on the beach and a stage to the left of our apartment blaring out till 1.30am The music is fighting to be heard as some times both playing constant BASE. It’s ridiculous it’s supposed to be an enjoyable holiday DO NOT COME HERE FOR AN ENJOYABLE QUIET HOLIDAY IN MY CASE A RUINED Honeymoon. The cleaner did not clean our room for three days left us either dirty towels and no water.

    May 07, 2026
Hotel Advisories
  • AdvisoryUpon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
General Policies & Fine Print
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $225.00 Mexican Pesos per room, per night. This amount is subject to change without notice.

    During the Spring Break season (February-April), any guest who is under 25 years old traveling without their parent or legal guardian must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in.


    Guests who are 17 years old and traveling without their parent or legal guardian must present written and signed consent from their parent or legal guardian upon hotel check-in. This consent must authorize the guest’s international travel, acknowledge and accept full legal responsibility for the guest’s actions throughout the duration of the stay, and be presented in physical form in either English or Spanish. Additionally, for every group of nineteen guests who are 17 years old and not accompanied by a parent or legal guardian, a minimum of one adult chaperone is required. This chaperone must be at least 25 years old and must stay at the property for the entire duration of the group’s visit. Guests under the age of 17 are not permitted to stay at any Oasis Hotels & Resorts property unless accompanied by their parent or legal guardian.

    Hotel Spring Break Policy - During the Spring Break season (February-April), a Student/Youth Traveler is defined as any guest who is under 25 years old traveling without their parent or legal guardian. Any guest meeting this definition must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in. As a general policy, Student/Youth Traveler Groups are welcome at this hotel during the Spring Break season.  This hotel cannot guarantee a spring-break-free environment.


    Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.

    General Information - Room taxes and service fees are included in vacation price.

    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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