Resort Details
- BARS
• Gecko Bar
• La Placita Bar
• Sarape Wet Bar: Swim-up bar
• Terraza Dos Lunas: Terrace bar and swim-up bar
• Havana Sport Bar: Adults only 18+
• Oasis Beach Club Bar: Adults only 18+
• Coffee & You: Coffee shop (two locations)
• Gelato & You: Ice cream shop
- BARS - ADDITIONAL COST ($)• Benazuza Bar ($): Premium bar with molecular cocktails | Adults only 18+• Cigar Corner ($): Adults only 18+• Fontainebleau ($): Lounge bar with live shows | Adults only 18+• The White Box Bar ($)• Cocoa ($): Ocean view bar• Sian Ka’an Club ($): Pool bar• The Pyramid Beach Bar ($): Ocean view bar• Coffee & Me ($): Coffee shop• Gelato & Me ($): Ice cream shop
- Restaurants• Bahia: Steakhouse• Dos Lunas: Italian• Hacienda Sarape: Mexican• Il Forno: Pizza and pasta• La Trattoria: Trattoria• Maki Taco: Japanese-Mexican fusion• Coyote Bites: American snacks• La Placita: Fast food• Hippie Chic: Fast food• Buffet Tatish: Buffet• Buffet Tunkul: Buffet• Late Snack Tatish
- RESTAURANTS - ADDITIONAL COST ($)• Benazuza ($): Innovative techno-emotional cuisine | Adults only 18+• Careyes ($): Gourmet fusion; beverages with additional cost• The White Box ($): Mediterranean gastrobar• Sakura ($): Nikkei cuisine | Adults only 18+• Cocoa ($): Seafood• Miramar ($): Italian• Bites ($): Comfort food• Le Buffet ($): Buffet• Black Sens ($): Dining-in-the-dark sensory experience | Adults only 18+• Café Del Mar ($): Mediterranean
The Oasis Hotels & Resorts App shows current restaurant hours, dress codes, menus, and reservation requirements.
- Grand StandardView- Run of house view
Bedding: 1 king bed or 2 double beds
Max Occupancy: 4 max (1-4 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)
Additional Amenities: Express check-in and checkout- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping Service
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Safe
- TV
- Wireless internet connection
- Grand Sunset ViewView: Sunset view
Bedding:1 king bed or 2 double beds
Max Occupancy: (1-3 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)Additional Amenities: Express check-in and checkout- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping Service
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Safe
- TV
- Wireless internet connection
- Grand Ocean ViewBedding: 1 king bed or 2 double beds
Max Occupancy: 4 max (3 adults, 2 children)
Additional Amenities: Express check-in and checkout- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping Service
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Safe
- TV
- Wireless internet connection
- Grand Standard (Non-Refundable)Bedding: 1 king bed or 2 double beds
Max Occupancy: (1-4 adults, 1 adult + 2 children, 2 adults + 2 children, 3 adults + 1 child)
Additional Amenities: Express check-in and checkout- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Housekeeping Service
- In-Room Safe
- Iron and Ironing Board
- Minibar
- Safe
- TV
- Wireless internet connection
- 24-hour front desk
- 24-hour security
- ATM/Cash machine*
- Babysitting*
- Beachfront
- Beauty shop/salon*
- Bell staff/porter
- Boutiques/stores*
- Business services*
- Children programs*
- 24-hour front desk
- 24-hour security
- ATM/Cash machine*
- Babysitting*
- Beachfront
- Beauty shop/salon*
- Bell staff/porter
- Boutiques/stores*
- Business services*
- Children programs*
- Children welcome
- Coffee shop
- Concierge desk
- Conference facilities*
- Currency exchange
- Doctor on call*
- Elevators
- Exercise gym
- Gift/News stand*
- Internet services
- Laundry/Valet service*
- Live entertainment
- Lounges/bars
- Luggage service
- Meeting rooms*
- Multilingual staff
- Parking
- Pool
- Restaurant
- Sauna*
- Spa*
- Tennis court
- Travel agency*
- Audiovisual Equipment*
- Business Center*
- Business Services*
- Conference Suite*
- Meeting/Board Rooms*
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•Oasis Hotels & Resorts offers tailor-made weddings to suit every taste and budget. Whether you prefer a legally binding ceremony, a symbolic vow exchange, an intimate gathering, or a lavish celebration, Oasis has a variety of stunning venues and endless options for your special day. For more details visit OasisDestinationWeddings.com
* Fees may apply
- BeachOasis Beach ClubPools, domestic open bar, Bali beds (additional cost $), adults only 18+
Cocoa Beach Club (additional cost $)Bali beds, huts with butler service, international beverages
Sian Ka’an Beach Club ($) (additional cost $)Bali beds (adults only), beach huts, butler service, pools, snacks, open bar, premium beverages - Children's programPiratas Kids Club: supervised kids club with unlimited fun for ages 4-12- Pool with water slides- Pirate Theater- Playground- Arts and crafts- Video games- Board games- Princess room- Cinema- Karaoke
- Fitness center on-site
- General *Sports & Activities-Archery-Beach volleyball-Beach soccer-Pool slackline-Pool volleyball-Tennis
-Yoga-Pilates-Zumba-Aquarobics-Pool contests-Mega Jenga - Pool
Lagoon-style main pool extending a quarter-mile and facing the Caribbean Sea, plus multiple pools dispersed throughout the beach clubs.
- Spa *Spa Aaktun Health & Spa ($) Immerse yourself in a full range of spa services, including massages, facial and body treatments, and hydrotherapy.
Adults only 18+
- Entertainment
• Fontainebleau Cocktail Bar ($) Theme shows and live music. Adults only 18+• Atrium: A dynamic lineup of shows featuring fire dancing, light displays, acrobatics, and pre-Hispanic culture.• Zócalo The best atmosphere with live music and open-air DJ beats.• Jungle Cruise Adventure: Set sail on a unique experience over the Nichupte Lagoon, where nature, Mayan culture, and the exploration spirit come together for a 90-minute trip filled with magic. Dock tax $13 USD per person
Entertainment program and hours subject to change without prior notice.
* Fees may apply
An extensive offering of entertainment, shows, absolute comfort, wide spaces, and turquoise blue ocean; these are some of the features of this all-inclusive resort, located on one of the most beautiful beaches in Cancun. Grand Oasis Cancun offers daytime & nighttime experiences, activities for all likings, and an assortment of international culinary options for the whole family. Moreover, its expansive facilities boast adults-exclusive areas, ideal for enjoying a vacation as a couple or with friends. Guests will find the best rest in comfortable rooms with beautiful decor enhanced by the incredible views of the ocean or sunset.
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
17806 reviews
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Sep 06, 2026Springbrook hotel
Luxury? No Beachfront? Sort of All inclusive? It's complicated This hotel has a spring break vibe. No joke. If you don't like constant party music, be sure to secure a room with a lagoon view.2452 is a quiet room with a balcony, beautiful sunsets, and lagoon view. We got this room after seeing the concierge about changing from our poolside room or booking us in another hotel. Billed as all inclusive, you will be limited to certain restaurants,lounges and even ice cream and coffee shops unless you are a "pyramid member." Beach access is locked until 9am. There are several stairs to get to it, and if you want to get into the ocean you will have to walk through 10 feet of seaweed because this hotel does not remove it like other hotels. The food is ok.lots of fresh fruit. Poolside burger really delicious. All hotel staff are friendly, accommodating, and wonderful. If you like a perpetual spring break, you will absolutely love it here. If you want a relaxing, peaceful, oceanside vacation, I recommend going elsewhere.
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Aug 23, 2026Coyote bites restaurant
Gerardo in Coyote Bites was great, super helpful and always smiling. Food was tasty and quick too :)
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Aug 15, 2026Terrible guest experience at the Grand Oasis
When you first enter the atrium you get the wow factor….unfortunately it stops there. The hotel is dated and in desperate need of a facelift. I changed rooms 3 times because the air conditioning didn’t operate enough to cool the room. 1 room the vanity was cracked, 3rd room the shower drain cover was missing. The pools are in need of overhaul…many tiles on the pool floor and walls are missing. The hotel is not ADA compliant in many areas. The food is very bland and at the buffet at Tattish…food has been sitting out and to say the food was mildly warm is an understatement. I had a friend staying at a nearby resort and wS told the hotel did not allow visitors which i thought was ridiculous . I visited another new resort while i was there and when they heard where i was staying i was told Oasis is more of a “Spring Break” crowd. Management needs to do a better job with climatization Of common areas…you go from conditioned spaces to humid spaces which is a breeding ground for mold.
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Aug 12, 2026Oasis Cancun Vacation
We had a great time and the team at Oasis was very friendly. Gerardo in Coyote Bites was very prompt and very patient with our continued ordering. Would visit again
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Aug 11, 2026
Can’t complain about the memories!
Was huge and so much to do. I just did not like getting lost every turn I took. But the staff is so helpful. Our housekeeper Josefina Martinez Jimenez has done an outstanding job cleaning our room. It would have so much sand and the bathroom was always crazy after a trip to the beach. She would leave it spotless and we are so grateful for her. The ONE AND ONLY person who was not nice this whole time was the lady who worked at the store where they sell souvenirs. She was there on 8-11-2026 at 6:30 PM and was not very helpful when I asked her about Pesos and needed help with US dollars or Pesos. She told me after the fact that I should have chosen Pesos instead of US dollars cause it’s a lesser charge. She tells me this after I paid and she had an attitude. This is someone who should not be working where people ask questions and representing the Resort. Other than her everyone has been wonderful. I wasn’t going to let one rude person ruin my joy. Food has been okay nothing to rave about…the Dos Lunas reservation situation is ridiculous. That’s another thing that’s annoying. Another thing that’s bothersome on the trip is the beach access is so confusing to get to. The beach are does not filter out the sargassum so if you don’t mind hills of it on the beach then this Resort is okay. I saw other resorts on other parts filter and clean the beaches. This resort does not. I will definitely check for that next time I book a resort. But it was still a beautiful experience we will forever hold in our hearts. Was affordable and you get what you pay for.
- AdvisoryUpon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $185.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. Upon check-in, guests are required to pay the local government's Environmental Fee and the Resort Fee directly to the hotel. The combined total is $225.00 Mexican Pesos per room, per night. This amount is subject to change without notice.
During the Spring Break season (February-April), any guest who is under 25 years old traveling without their parent or legal guardian must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in.
Guests who are 17 years old and traveling without their parent or legal guardian must present written and signed consent from their parent or legal guardian upon hotel check-in. This consent must authorize the guest’s international travel, acknowledge and accept full legal responsibility for the guest’s actions throughout the duration of the stay, and be presented in physical form in either English or Spanish. Additionally, for every group of nineteen guests who are 17 years old and not accompanied by a parent or legal guardian, a minimum of one adult chaperone is required. This chaperone must be at least 25 years old and must stay at the property for the entire duration of the group’s visit. Guests under the age of 17 are not permitted to stay at any Oasis Hotels & Resorts property unless accompanied by their parent or legal guardian.
Hotel Spring Break Policy - During the Spring Break season (February-April), a Student/Youth Traveler is defined as any guest who is under 25 years old traveling without their parent or legal guardian. Any guest meeting this definition must pay a non-refundable insurance fee of $30.00 USD (cash only) at hotel check-in. As a general policy, Student/Youth Traveler Groups are welcome at this hotel during the Spring Break season. This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - Transfers to/from the resort are not included; transportation can be added during checkout.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.