Resort Details
- Agave Bar
Poolside bar
- Alltra VIP LoungeServing refreshments for club level guests
- At SunsetSavor Mediterranean flavors as you take in breathtaking sunset views over a serene blue lagoon.
- AzulBeach front buffet & Asian Cuisine serving local specialties by day and a la carte Asian cuisine at night.
- Brasas GrillEnjoy delicious cuts of meats and fresh seafood cooked on a BBQ and served poolside.
- Cafe MexicoCoffees, teas served daily
- Casa De Rosa
Authentic Mexico at its most delicious with warm hacienda décor and vibrant local flavor
- CravingsPastries, sweets, and other delicious dessert items
- Kaa Bar & LoungeLocated at the main lobby, featuring live music
- Las Olas BarBeach bar with Refreshing drinks by the ocean
- Sun Club LoungeServing refreshments for club level guests.
- The Dog HouseCatch this cart serving the hottest dogs and coolest drinks.
- Ventanas
Extensive buffet of impeccably prepared international cuisine
- ViaggioRustic cuisine of the Italian seaside
- Family Junior Suite, King Bunk and Trundle BedBedding -Bunk Bed w/trundle bed + 1 King
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-2, max ch-3, total -5- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King Beachfront Swim upBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad- 4, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- King RoomBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite King LagoonviewBedding- 1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Double LagoonviewBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Double BeachfrontBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean View DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King BeachfrontBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Sun Club Master Suite Ocean Front KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean Front KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Master Suite Ocean View KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Master Suite KingBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Ocean Front DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Presidential Suite 1 King BedBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-4, total- 5.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Deluxe Junior Suite Ocean View DoubleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Standard Double BedBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite King AccessibleBedding-1 King Bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-2, total- 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite Double AccessibleBedding- 2 Double Beds
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy- max ad-4, max ch-3, total- 4- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- 24-hour front desk
- Air conditioning
- Child programs*
- Children welcome
- Lounges/bars
- Restaurant
- Room service*
- Wi-Fi
* Fees may apply
- Pool
- Soccer field *
- Spa *Aura Spa
- VolleyballBeach volleyball
* Fees may apply
Experience the ultimate sun-soaked escape at Sunscape Cancun Resort & Spa, where all-inclusive fun meets beachfront relaxation in the heart of the Hotel Zone. Indulge in a wide array of dining options with multiple restaurants offering international flavors, from classic Mexican cuisine to Italian specialties and global favorites. Sip on unlimited domestic and international beverages at bars and lounges ranging from laid-back beach spots to lively lobby settings. Whether you’re lounging by the pool, soaking in the ocean breeze, or enjoying the exclusive beach cabanas, every moment invites you to relax. Families and adults alike will find tailored spaces and experiences, including a splash park, beachfront activities, and engaging entertainment for all ages.
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
18125 reviews
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Sep 06, 2026Javier Is The Best!!!
Javier was a well-rounded server for us! Very kind, calm energy, and overall an amazing server for the environment. I appreciated his efficiency.
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Sep 05, 2026
Filiberto el jefe
Great experience , Very friendly people and one of the best waiters is Filiberto
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Sep 04, 2026
Loved it
Love it here!! Kids had a great time!! First time for our kids to be there and they loved the entertainment room for them! Volleyball game was fun too!!
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Aug 31, 2026Nice but old hotel
On positive side : good service and food, on negative : hotel required renovation. That what you need if on a tight budget.
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Aug 30, 2026
It was OK for the 1300 I paid. I think I was robbed a little bit but food was horrible.
I gave it because I thought the food was horrible, the yogurt was dated July. I think we’re into August. the room was nice. I didn’t notice nobody begging for tips a lot seem like I was the only one they’re giving out tips at breakfast lunch and dinner. I don’t understand why no one was giving out tips. They got two pools, but they’re little the restaurant. The food didn’t care for it the drinks I don’t even drink and never got drunk and I was drinking every bit of a 5 to 6 Miami Vice. Nothing never touch my even got a side of rum on the side still was sober. The drinks are watered down I believe. I would never come back to Sunscape why they gave it a five or four I give it about a three.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed: Small Dogs Welcome
- Only for service dogs
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.