Resort Details

OnSite Dining
  • Frattinnis
    French Cuisine. A la Carte
  • Gaijin
    Teppanyaki (reservations required).
  • Seasons
    Modern cuisine serving A la carte dinner.
  • St. Trop
    Gourmet snack lunch. A la carte dinner (only in season). 
  • Various Lounges/Bars

    - Bar One - Lobby bar
    - Bar Two - outdoor bar

  • Zango
    International cuisine (breakfast is buffet-style), A la carte lunch and dinner.
Room Type
  • Deluxe Room

    Bedding– 2 doubles, or 1 King Bed.

    Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 3 total

    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • TV
    • Wireless internet connection
  • Balcony Deluxe Room

    Bedding– 2 doubles, or 1 King Bed.

    Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 3 total

    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • TV
    • Wireless internet connection
  • Deluxe Room formerly Superior

    Formerly Superior effective from 12/19/2024

    Bedding– 2 doubles, or 1 King Bed.

    Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 3 total combined.

    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Safe large enough to accommodate a laptop
    • Satellite television
    • Separate tub and shower
    • Telephone
  • Balcony Deluxe Room formerly Deluxe

    Formerly Deluxe effective from 12/19/2024

    Bedding– 2 doubles, or 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 3 total combined.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Safe large enough to accommodate a laptop
    • Satellite television
    • Separate tub and shower
    • Telephone
  • Sandos Suite

    Bedding– 1 King Bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 3 total combined.

    • Alarm clock
    • AM/FM radio
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathtub/shower combination
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Safe
    • Slippers
    • Telephone
    • TV
  • Laguna Suite

    Views : Overlooking views of Nichupté Lagoon and the ocean.

    Bedding–1 king bed in main bedroom with 2 sofas in living room.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 3 total combined.

    • Alarm clock
    • AM/FM radio
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Bathtub
    • Cable television
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access
    • iPod docking station
    • Iron
    • Ironing board
    • King bed
    • Marble bathroom
    • Minibar
    • Safe
    • Seating area with sofa/chair
    • Shower
    • Sitting area
    • Slippers
    • TV
    • Weight scale
  • Caribe Suite

    Bedding - 1 King bed in master bedroom and 2 double beds in second bedroom.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 6 adults, 6 total.

    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Kitchenette
    • Safe large enough to accommodate a laptop
    • Satellite television
    • Separate tub and shower
    • Telephone
  • Presidential Suite

    Bedding :  1 King Bed in Master Bedroom and 2 Double Beds in Second Bedroom.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 6 adults, 6 total.

    • Bathrobe
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Slippers
    • Widescreen TV
    • Wireless internet connection
  • Laguna Penthouse

    Bedding : 1 King Bed in Master Bedroom and 2 Double Beds in Second Bedroom.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits - 8 adults, 8 total.

    • Bathrobe
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Slippers
    • Widescreen TV
    • Wireless internet connection
  • Balcony Deluxe Single

    Bedding– 2 doubles, or 1 King Bed.

    Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 3 adults, 3 total

    • Air conditioning
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • Accessible rooms
  • Beauty shop/salon*
  • Currency exchange*
  • Exercise gym
  • Health club
  • Jacuzzi*
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service*
  • Meeting rooms*
  • Pool
  • Accessible rooms
  • Beauty shop/salon*
  • Currency exchange*
  • Exercise gym
  • Health club
  • Jacuzzi*
  • Meal Plan Type: All Inclusive
  • Medical Facilities Service*
  • Meeting rooms*
  • Pool
  • Restaurant
  • Room service
  • Sauna*
  • Spa*
  • Tennis court*
  • Water sports*

* Fees may apply

On-Site Recreation
  • Gym
    Life Fitness Equipment (18+)
  • Jacuzzi *
  • Pool
    Three infinity pools with heating options including Hydrotherapy.
  • Sauna *
  • Spa *
  • Steam bath *
  • Water activities *
    Snorkeling
    Diving (free demo)
    Windsurfing
    Sailing
    Kayaking

* Fees may apply

Sandos Cancun Lifestyle Resort is nestled at the edge of the sparkling azure waters of the Caribbean Sea and Laguna Nichupte. This boutique, all-inclusive resort offers spectacular views, gourmet food, white-sand beaches, and an intimate, luxurious vacation at Sandos’ most elegant property. The high-end, all-inclusive program features fine dining, unlimited national and imported drinks, 24-hour room service, and access to many activities. Each of the 214 modern rooms and luxurious suites provide dazzling views of the turquoise ribbon of sea and lagoon, and offer an upscale vacation experience complete with modern amenities and services. 

The three infinity pools and Jacuzzi cascade down the property toward the beach, appearing to fall right into the blue waters of the Caribbean. Each offer poolside drink and snack service. All guests can enjoy beachside service with wait staff, play beach volleyball, and visit the partner water sport center. 

Spa del Mar is a luxurious and internationally recognized relaxation destination, with a fully equipped fitness center, sauna (fee), and steam room (fee). Bathe in the warm Caribbean sun while you enjoy luxurious treatments and massages. The 7,000-square-foot gym has a marvelous views of the Caribbean Sea. 

The Total Gourmet Experience will awaken your senses and delight your palate with a variety of exquisite international flavors and drinks. Each morning, Zango offers a luxurious breakfast buffet with a variety of delicious hot or cold food options. Enjoy exquisite meals from a collection of five upscale restaurants serving eclectic cuisine, Teppanyaki, international, European, and Caribbean cuisine. The chic, intimate lobby bar is stocked with a wide selection of premium liquors, and a poolside snack bar features tasty tropical cocktails, beverages, and a freshly made brick oven pizza bar. 


Property Information

Last Renovation: 2012
Total rooms: 214
Retorno Del Rey Lote 37-1KM, 14 Zona Hotelera, Cancun, QR, Mexico

Guest Reviews from Apple Vacations Customers

Guest Reviews from Our Customers

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 10313 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Entertainment.

    Amazing! Fatima was phenomenal, very helpful and kind. ❤️

    Sep 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Guest Experience

    Fatima wad great with activities and thank you Maria for making our reservation process easy. Sandos Cancun is great!!

    Sep 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Michael Jackson

    Michael Jackson Experience was fabulous

    Aug 30, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect experience, food, ad stay!

    We stayed at cancun Sandos resort and made reservations for fratinis and the food was great that was prepared by the chef Jordan and staff, the service was fantastic! Our server Lorenzo was so attentive and kind to our wants and needs. He was amazing! Our drinks were greatly made by the bartender, Rogelio and coming in the restaurant the hostess, Ada was very sweet. 10 out of 10 i very much do recommend this place if you are staying here!

    Aug 30, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun and friendly resort

    The resort was a little dated (evidenced by the construction work happening on site during our stay). There weren’t a ton of options for coffee, and the coffee machine in the room did not work. The gym was also really hot. Despite that, I really enjoyed our stay at Sandos as part of a wedding. The hospitality was incredible and all of the staff was friendly and charming. There was also a lot of entertaining activities and game each day at the pool which was great. Jacob and Rogelio were incredible bartenders and made some awesome drinks for us! Best of all was CARLOS! We went to the sports bar on-site to escape the crowd, and Carlos had several games available and kept the party going for us. He made several drinks for us and kept us laughing the whole time - what a night!

    Aug 29, 2026
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $3.86 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • Advisoryeffective January 1st, 2025, Sandos Cancun will transition to an adults-only resort, and children will no longer be permitted on the premises. However, we will continue to accommodate children for the remainder of 2024. We appreciate your understanding and look forward to providing a tranquil and relaxing experience for our adult guests in the future.
  • AdvisorySandos Cancun will begin a scheduled facade restoration project on August 10, 2026, expected to last nine weeks through October 9, 2026. Work will be completed in phases, with affected room blocks temporarily closed to minimize guest impact. All resort amenities and services will remain fully operational. Guests arriving between August 10 and 19 may cancel without penalty if done by August 14. Thank you for understanding.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies:

    Check-in Policy - Hotel requires cash deposit upon check-in for incidentals; this will place a hold on your funds. 
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel does not allow groups of students or spring breakers.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.