Resort Details
- AgaveMexican CuisineBe immersed in the authentic aromas of Mexico with our Mesoamerican cooking that fuses Old World Spanish recipes with a blend of European cuisines. Indulge in dishes with Oaxaca cheese and Mexican herb oil, or try our gluten-free options.
- Gourmet MarcheInternational BuffetSavor a little of everything when you peruse a vast selection of fresh, local and international flavors served at the stations of our signature buffet restaurant, which includes fresh fruit juices and a variety of healthy options.
- Grazie Italian TrattoriaItalian CuisineWith an open-air setting and a warm, inviting atmosphere for the whole family, enjoy lovingly prepared authentic Italian comfort food at our convivial trattoria during lunch and dinner.
- Hunter SteakhouseAuthentic SteakhouseStep into the grand setting of our signature à la carte steakhouse where chefs prepare premium, juicy steaks cooked to your preference in the lively open kitchen.
- MA MAISONFrench CuisineIndulge in traditional French cuisine in a comfortable yet refined atmosphere. Our expert chefs will prepare delightful menu options from traditional French recipes to those with a modern twist, like the delectable Vegan Mushroom Bourguignon and the classic Lobster Thermidor.
Ma Maison Restaurant is an adults-only (18+). - RIOBrazilian GrillOur premium top chefs treat you to the flavors of Brazil at this intimate and relaxed eatery with vegetarian options. Savor the array of delicious fire-roasted tastes served to your table on a skewer — including flavorful sausage, tender pork, seasoned sirloin, and more.
- Scoops Gelato and Caffe LoungeDessert and CoffeeFor a sweet or savory treat morning to night, enjoy custom-made crepes or a favorite scoop in our pool-level, vintage-inspired ice cream shop.
Indulge in fresh oven-baked breads, pastries, cakes, and freshly brewed cappuccinos and espressos while taking in spectacular ocean views. - SCORE Sports BarPub & GrillSpend a day cheering on your favorite team while enjoying pub food or something off the grill in this high-energy sports bar. You’ll never miss a game with Royalton’s Sports Event Guarantee™ with top tournaments streaming on 12 55” TVs.
- SMOKE BBQSouthern American BBQCure your cravings for the hearty, smoky flavors of the American South in our signature barbecue restaurant. Start with fried pickles and BBQ Brisket Nachos, then take a bite out of a Black N’ Blue Burger or Pulled Pork Sliders, and cap it all with Smoked Chocolate Cake or a slice of pecan pie.
- TajIndian CuisineSavor a world of aromatic spices and flavors in our modern, refined Indian restaurant featuring a variety of meat, seafood, and vegetarian dishes. Indulge in classic items like Butter Chicken and Vegetable Biryani or sophisticated renditions of modern Indian dishes.
- ZenJapanese CuisineBe immersed in the dramatic design and bold atmosphere of our authentic teppanyaki experience. Our grill masters will keep you entertained with expert knife skills, fun tricks, and humorous banter as they create your delicious dinner. Toast to the occasion over Japanese cuisine and fresh sushi at this à la carte dining venue.
- Luxury Junior Suite
Bedding - 1 King Bed or 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Ocean View
Bedding - 1 King Bed or 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Ocean Front
Bedding - 1 King Bed or 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Swim Out
Bedding - 1 King Bed or 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Ocean Front Terrace JacuzziBedding - 1 King Bed or 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits: 4 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Swim Out Ocean Front DC
Bedding - 1 King Bed or 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite (6 Handicap)Bedding - 1 King Bed or 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Two Bedroom Luxury Junior SuiteBedding - 1 King Bed + 2 Queen beds + 2 Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 8 adults, 6 children, 8 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Ocean View Diamond ClubBedding - 1 King Bed / 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Ocean Front Diamond ClubBedding - 1 King Bed / 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond ClubBedding - 1 King Bed / 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Swim Out Diamond ClubBedding - 1 King Bed / 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- Luxury Junior Suite Ocean Front Swim Out Diamond ClubBedding - 1 King Bed / 2 Queen beds + Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- Two Bedroom Luxury Junior Suite Ocean View Diamond ClubBedding - 1 King Bed + 2 Queen beds + 2 Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 8 adults, 6 children, 8 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Two Bedroom Luxury Junior Suite Ocean Front Diamond ClubBedding - 1 King Bed + 2 Queen beds + 2 Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 8 adults, 6 children, 8 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- Luxury Presidential Ocean Front One Bedroom Suite Diamond ClubBedding - 1 King Bed + 1 Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 3 children, 4 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond ClubBedding - 1 King Bed + 2 Queen beds + 2 Sofa.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 8 adults, 8 children, 10 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- Luxury Chairman Two Bedroom Suite Ocean Front Diamond ClubBedding - 1 King Bed + 2 Queen beds + 2 Sofa Bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 8 adults, 8 children, 8 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- 24-hour room service*
- Air conditioning*
- Butler service*
- Hair dryer*
- Internet services*
- Jacuzzi*
- Massage services*
- Meeting rooms*
- Room service*
- Spa*
- 24-hour room service*
- Air conditioning*
- Butler service*
- Hair dryer*
- Internet services*
- Jacuzzi*
- Massage services*
- Meeting rooms*
- Room service*
- Spa*
- Tennis court*
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ROYALTON SPLASH RIVIERA CANCUN WEDDINGSPeer out over the crystal-blue waters of Riviera Cancun and exchange your most sacred vows under our beachfront gazebos with your family and friends by your side.
* Fees may apply
- Bowling alley *
- Dancing *
- General *GameUp Entertainment Center: laser tag arena and trampoline park will continue to be complimentary for guests one time per stay. Starting July 10th, these amenities will be provided at an extra cost as initially announced, along with the bowling service, offering extra entertainment options for those seeking additional excitement
- Gym *
- Kayaking *
- Snorkeling *
- Spa *
- Sports court onsite *MULTISPORT COURTEnjoy a host of sports on one of our on-site courts. Bring your own partner, meet a new one at the resort, or play against our instructors who are always up for a match.
- Theatre *Grab a cocktail and settle in for heart-pounding shows every night of the week. Our outdoor theater is set under a star-filled sky with ocean views and performances that keep you wanting more. Or, join us at our indoor theater featuring shows and movies everyone will love.
- Volleyball *Beach volleyball and Soccer
- Water activities *
As part of our ongoing resort-wide enhancement initiatives and continued commitment to safety, quality, and guest satisfaction, we would like to share details about a scheduled maintenance phase within the water park at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, effective March 15, 2026 to September 30, 2026.
* Fees may apply
Royalton Splash Riviera Cancun, An Autograph Collection - All Inclusive is a modern property in the popular vacation hotspot of Riviera Cancun. This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night.
Families will love the enormous on-site splash park, supervised kids and teen clubs and non-motorized water sports, perfect for days spent making unforgettable memories together.
Guests of all ages will enjoy Royalton’s signature All-In Luxury® concept, featuring unlimited, hassle-free reservation dining, upscale accommodations, All-In Connectivity™ offering free, high-speed Wi-Fi for all your devices resort-wide, in-room Bluetooth speakers, and free calls to select countries.
Water park – As previously shared, our Water Park continues to operate seamlessly, boasting an array of 14 thrilling slides, two lazy rivers, splash zones made for kids, and a range of pool amenities.
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
6466 reviews
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Sep 06, 2026Awful experience- this resort ruined a family celebration and it was heartbreaking!
Awful resort - don’t stay here. The service is terrible, the food is trash, and the people who work here are rude and do not know how to treat guests. The rooms were not cleaned at check in or during our stay, wild raccoons are all over the property and there is no way you can feel safe at the resort. Stay away!
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Sep 06, 2026Beautiful destination, wrong hotel… here’s what to know
Firstly, Mexico is a wonderful holiday destination and Cancun is no exception — stunning scenery, warm weather, and genuinely lovely people. Go. Just don’t stay here. Book the Paradisus instead, and thank yourself later. The good 1. Staff across most of the hotel are friendly, welcoming and hard-working. 2. Rooms are clean and well maintained 3. The coffee shop near reception has good coffee 4. The house red is perfectly drinkable 5. Big shout out to Don Joel and Paco at Nexus Tours — not part of the hotel, but brilliant The bad 1. Food & drink — the standout failure across both the buffet and restaurants. The buffet prioritises volume over quality (the scrambled egg comes from a bottle), and food waste is outrageous and unacceptable. The Mexican restaurant is, bafflingly, the worst on site. The French restaurant advertises itself as adult-only but isn’t. The steakhouse turned us away at 9.15pm with empty tables visible. Room service is essentially non-existent — orders routinely take over 1-2 hours, and when you chase, staff are outright rude. One order placed at 11.30pm arrived at 1.55am. If you can’t run room service, don’t advertise it — and don’t call yourself five stars. 2. Pool & beach — loungers are gone by 7am to towel-claimers, with no management of the situation whatsoever. Beach cabanas are never available to guests (unless you want to pay minimum $170 daily) despite appearing perpetually unoccupied, with security actively patrolling to enforce this. The sea itself is thick with seaweed, though the hotel does clear the sand reasonably well. 3. Practicalities — no bottled water outside your room unless you’re Diamond Club, in 32-degree heat where tap water isn’t advisable. Taxis from the resort run to $120 one way, despite only being roughly $20 return. The gift shop charges $40 for sun cream and $10 for a packet of crisps. You can only reserve a table in the bar if you purchase wine for an additional charge. 4. Feedback ignored — filled in somewhere between five and seven feedback forms over the stay. Not one was acted upon. Save your time. Tips if you do go anyway: 1. Bring plenty of dollars for tips — the day staff and cleaners work hard and deserve them 2. Pack your own sun cream and plenty of it so you don’t get ripped off 3. Bring a refillable water bottle if not diamond club 4. Skip the Diamond Club upgrade — it’s not worth the premium Overall, we wouldn’t recommend this hotel or stay here again. We have been to Mexico 3 times now and this is the worst hotel we’ve stayed in by far. You will constantly be hounded for upsell (wine, sun loungers, spa, food upgrades in restaurant, the list goes on). Unfortunately this will be the last time we will stay at a Royalton having stayed in multiple across various Caribbean locations.
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Sep 06, 2026Royalton Splash/ Cancun
Excellent hotel accommodation. Top notch materials: Porelanosa tile and bath fixtures. From the butler service to the cleaning crew, cannot thank them enough for their hard work and big smiles. Above all, I had an amazing interaction with a bartender ( Antonio) at the Diamond Club bar next to the beach. He made the most delicious cocktails and service was nothing but excellent. Must come and experience Mexico with “Royalton Splah”
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Sep 06, 2026
Great resort
Alex and Ricardo were our butlers and they were very kind and attentive. I will definitely come back. All the stuff at the facilities were very nice and helpful. All the amenities are cleaned and well maintained. The bracelet thing feels like a scam because it's poorly attached, 2 out of 3 came undone and 1 of it got lost and we had to pay 150 because of someone's mistake.
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Sep 06, 2026
Alex and Ricardo
Alex and Ricardo were awesome!
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 85.4 Mexican pesos (approx. $4.91 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryDue to weather-related delays, the water park enhancement project at Royalton Splash Riviera Cancun is now expected to be completed by September 30, 2026. Most attractions remain available, with only one slide temporarily closed at a time during the ongoing phased improvements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy -Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.