Resort Details

OnSite Dining
  • Restaurants

    Guests may choose from 10 a la carte and buffet restaurants, a cafe, as well as 24-hour room service.  One a la carte restaurant is exclusively for Hideaway guests.

    Unlimited, reservation-free a la carte dining includes a Japanese Teppanyaki and Sushi Bar, an authentic Italian trattoria, Mexican and steak restaurants.  On any day you please, unwind with a mid-afternoon coffee and exquisite dessert at the cafe.

  • Various Bars/Lounges
    There are 17 bars in total; 5 of those only for Hideaway guests:

    -Hideaway (swim-up) Bar - Adults Only Bar
    -Hideaway Diamond Club™ Lounge - Adults Only Bar
    -Hideaway Beach Bar - Adults Only Bar
    -Pisces Swim-up Bar
    -Aquarius
    -Score Sports Bar and Lounge
    -Lobby bar
    -Martini Mix
    -Tides Beach Bar
    -Diamond Club™ Lounge
    -Diamond Club™ Beach Bar
    -Sands Beach Bar
    -Nautica Beach Bar
    -XS Disco Bar
    -Dips Swim-up Bar
    -Chill Swim-up Bar
    -Encore Swim-Bar
Room Type
  • Luxury Junior Suite

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite Oceanview

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite Swim Out

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
  • Luxury Suite with Terrace Jacuzzi

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite Oceanview - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Suite Oceanview with Terrace Jacuzzi

    View: Mangroves

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Luxury Suite Swimout

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.


    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Sofa bed
    • Telephone
    • Wireless internet connection
  • Luxury Suite Swim Out - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Honeymoon Suite Oceanview - Diamond Club

    Bedding: 1 King bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 0 children, 2 total. 

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Jacuzzi
    • Safe
    • Satellite television
    • Telephone
    • Wireless internet connection
  • Luxury Junior Suite - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
  • Luxury Suite Ocean View with Terrace Jacuzzi - Diamond Club

    Bedding:  1 king + sofa / 2 queen + sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  4 adults, 0 children, 4 total.


    • Air conditioning
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
  • Luxury Presidential One Bedroom Suite Ocean View Daimond Club
    Bedding: 1 King + 1 Sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits:  3 adults, 0 children, 3 total.

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Wireless internet connection
On-Site Amenities
  • 24-hour room service
  • ATM/Cash machine*
  • Bell staff/porter
  • Business center*
  • Butler service*
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange*
  • Exercise gym
  • Health club
  • 24-hour room service
  • ATM/Cash machine*
  • Bell staff/porter
  • Business center*
  • Butler service*
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange*
  • Exercise gym
  • Health club
  • Laundry/Valet service*
  • Pool
  • Restaurant*
  • Room service*
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Water sports*
  • Wireless internet connection in public areas
On-Site Wedding Services

* Fees may apply

On-Site Recreation
  • Extensive health club
  • Motorized Water Sports *
  • Non-Motorized Water Sports
  • Pool
    There are 10 pools through out property - 8 pools in the Royalton section, and 2 in the Hideaway Adults Only section.
  • Spa *
  • Tennis court

* Fees may apply


An adults-only vacation experience awaits you! Hideaway at Royalton Riviera Cancun, An Autograph Collection- All Inclusive is a blissful escape for singles, couples, and friends looking for an out-of-this-world getaway. This All-In Luxury® resort offers outstanding accommodations and amenities that will make you feel like absolute royalty. 


Go for a swim in one of eight pools or relax on the beach. Diamond Club members can even enjoy two exclusive pools and beach access! Non-motorized watersports and nightly activities are also available for your enjoyment.

When it comes to pampering yourself, The Royal Spa offers a variety of luxurious treatments for the face and body, as well as massages and spa rituals. Melt away tension and allow The Royal Spa to revive your mind, body, and soul!

If your idea of relaxation involves getting fit, then you'll love the available fitness center, complete with certified trainers who want you to be the best version of yourself! With a variety of classes, including Aqua-Fit, Pilates, and Boot Camp, you're bound to feel fit and fabulous!

Sit down for a meal at one of 10 restaurants, each with their own distinct flavors. Whether you're in the mood for Japanese, Italian, Mediterranean, or Tex-Mex, there is something on the menu to please your palate. Treat yourself to a juicy steak, enjoy a delicious seafood dinner, or peruse the International Buffet and indulge in several different delicacies. After your meal, have a refreshing cocktail at one of 17 bars.

Don't want to leave your room? 24-hour room service makes it possible to enjoy the resort's delicious food without ever having to step foot in a restaurant.

Property Information

Total rooms and suites: 343
Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico

Guest Reviews from Apple Vacations Customers

Guest Reviews from Our Customers

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 1526 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect Thank You.

    First time at this wonderful resort, and most certainly won't be our last. Only 2 days into a 10 night holiday, and loving everything about it. The staff are the most friendly attentive and hard working team. Food is excellent with so much variety. The entire resort is spotlessly clean, and nothing is too much trouble. We came for an early celebration for my wife's 70th birthday in January, but are already looking to book for her actual birthday now. Thank you.

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    So good!!

    Jose is the best bartender at the entire resort really made us feel comfortable his drinks are by far the best and his conversations never get old more resorts need someone like jose so nice and so friendly!!!!!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    BEST BARTENDER JOSE

    Jose is the best bartender in the hideaway checkout/check in bar. He is so attentive and he makes the BEST drinks. He’s super kind and always does his best to ensure we are satisfied with drinks. Would recommend 10/10. MAKES THE BEST SPICY MARGS!!!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding holiday from start to finish

    Our accommodation was spectacular. My only minor issue was that, although we booked a sea-view room, the view was quite limited due to a large palm tree directly in front of the room. However, this was only a small issue and certainly didn’t spoil our stay. The room itself was luxurious, with both air conditioning and a ceiling fan, a whirlpool bath, and a huge shower room, honestly, it was big enough to fit eight people in! The room was spotlessly clean every day, with fresh, clean towels provided daily. Having a safe in the room without having to pay a deposit was also a lovely touch. The food was superb, with a fantastic variety of choices, and the service throughout the resort was excellent. All of the staff were friendly, welcoming and always happy to help. The whole complex was exceptionally clean and finished to a very high standard. We decided to upgrade to Diamond Club, which included butler service, and Alberto and Rodrigo were absolutely amazing throughout our entire stay. Nothing was ever too much trouble for them. As it was our anniversary, they even decorated our room for us, which was such a lovely and unexpected surprise. Being Diamond Club members also meant we could order room service directly from the TV. Everything arrived within 30 minutes every time, and it was completely free. Our mini-bar was replenished every day, and we were also given two bottles of wine and a 1-litre bottle of spirits of our choice. Overall, we had an absolutely fantastic stay. The accommodation, food, facilities and staff were all exceptional, and the Diamond Club upgrade was definitely worth it. We will 100% be going back at some point!

    Sep 06, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Keep up the great work team Royalton Riviera Cancún

    My girlfriend Letty & I highly recommend diamond club, because our butlers Alberto/Rodrigo are the best. 3 times a charm @ Royalton Riviera Cancún. We miss you all.

    Sep 06, 2026
Hotel Advisories
  • AdvisoryWe are thrilled to share with you the exciting news that the first phase of our transformative journey has been a resounding success.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Tax: 85.4 Mexican pesos (approx. $4.91 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy:
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.