Hotel Details

OnSite Dining
  • Las Fuentes
    Expansive, linen-service, two level, air-conditioned restaurant with window walls overlooking the pool and sea. Serves full buffet and continental breakfast daily and a different daily buffet for dinner: Mexican, Caribbean, international, taco party, grill and the Gala buffet (No dress code or reservations required).
  • Marco Polo
    Air-conditioned, A la carte restaurant serving four weekly international menus (Italian, International, French and Innovation menu). Dress code enforced and no reservations needed.
  • Oriental Restaurant

    Specialty: Oriental cuisine

    Menu: À la carte.

    Reservations required

  • Rosmarinus
    Featuring traditional Mexican palapa roof, this restaurant serves lunch buffet daily and might serve (depending on season and operational hotel needs) Mexican A la carte dining with four Mexican specialities: by region, gourmet, typical and fajitas (reservations not required, formal dress code for dinner).
  • Tavo Restaurant
    Concept: Asian cuisine
    Service Type: À la carte
    Reservation: Required
  • Various Lounges/Bars
    - Royal Lobby Bar
    - Pool and swim up bar
    - Snack Royal
Room Type
  • Deluxe Lagoonview

    View - Lagoonview room 

    Bedding - two double beds or one king size bed. 

    (Some rooms have an extra murphy bed)

    Occupancy limits - 3 adults, 2 children, 4 total 

    Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adult. Children 5-17 are surcharged

    Additional Amenities: Balcony requestable (under availability)
    ALL ROOMS include also room service (for continental breakfast), complimentary in room safety deposit box, internet access (fee), vanity mirror, complimentary bath amenities, wake-up call service available and daily maid service included as well.

    Connetting and/or adjoining rooms requestable (under availability)

    Hospitality rooms available at no cost for early arrivals or late departures from the resort. (They have separate showers, lockers and bath amenitiens )

    Complimentary cribs and rollaway beds service requestable (under availability)

    Complimentary WI FI internet access at the lobby area

    • Air conditioning
    • Alarm clock
    • Cable television
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Safe
    • Shower only
    • Telephone
    • TV
    • Wireless internet connection
  • Deluxe Oceanview

    View - Ocean front view room 

    Bedding - two double beds or one king size bed. 

    (Some rooms have an extra murphy bed)

    Occupancy limits - 3 adults, 2 children, 4 total  

    Maximum of 2 children through the age of 4 stay free in existing beds with at least 1 adult. Children 5-17 are surcharged

    Additional Amenities - All ROOMS include also room service (continental breakfast), complimentary safety deposit box service, in room internet access (fee), vanity mirror, complimentary bath amenities, wake up call service available and daily maid service included as well.

    Conneting and/or adjoinning rooms could be requestable

    Hospitality rooms available at no extra cost for early arrivals and/or late departures from the Resort. ( separate showers, lockers and bath amenities are part of it )

    Complimentary cribs and rollaway bed service (under availability

    Complimentary WI FI internet access at the Lobby area

    • Air conditioning
    • Alarm clock
    • Cable television
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Safe
    • Shower only
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Airport shuttle service*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services*
  • Children programs
  • Children welcome
  • Children's play area
  • 24-hour front desk
  • Airport shuttle service*
  • Babysitting*
  • Baggage hold
  • Bell staff/porter
  • Bicycle rentals
  • Business services*
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services*
  • Laundry/Valet service*
  • Lounges/bars*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service*
  • Room service - limited hours*
  • Safe deposit box
  • Shopping mall*
  • Spa*
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports*
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Services*
  • Internet Access*
On-Site Wedding Services
  • Four different wedding packages available.
    Please contact: cancunguests@hotelessolaris.com
    for details.

    Wedding Mexican kiosko available on-site.

* Fees may apply

On-Site Recreation
  • Children's pool
    There are 2 children's pools on-site.
  • Children's program, onsite

    Mini club includes our water park with funny slides and supervised children activities.

  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports *
    - Jet skis
    - Wave runners
    - Motor boats
    - Deep sea fishing
  • Non-Motorized Water Sports
    - Kayaks
    - Pedal boats
    - Windsurfing

    Note: Use of our hotel gym facility is complimentary

    Sports and entertainment team offers a weekly activities program
  • Pool
    There are 2 pools on-site. One large ocean front pool divided into sections (with pergola roofs areas available). Free-form pool activities, swim-up bar & children section.


    MINI CLUB includes our water park with funny slides. It offers supervised children activities (4-11 yrs old) , daily opens from 9 am to 6 pm. Children under four are welcomed to enjoy it with an adult (baby's section available)
    Mini club weekly activities program includes mexican, artistic and sport activities as well as games and contests. A gourmet and ecological day might also be part of it. Movies and video games are also available. This Property has Swim up Bars.
  • Spa *
  • Steam bath *
  • Theatre
    Movie theater exclusively for children.
Off-Site Recreation
  • Gambling *
    Two popular casinos located downtown Cancún.
  • Golf *
    Golf course located within a mile of the property.
On-Site Attraction
  • On-site Entertainment
    7 different fabulous theme parties a week, from Mexican (with Mariachi group live music), Hollywood, Latina, Broadway, Gala, Magic, and Karaoke. These shows are presented at our hotel theater, start at 8 or 8:30 and last about an hour.
Off-Site Attraction
  • Other Local Attractions
    Playa Delfines - Known as "El Mirador" by the local. It's one of the most popular and largest beaches in Cancún. It's about one mile away from this Resort.

    Interactive aquarium - Part of "La Isla Shopping Maill", located aprox. at a 7 miles distance

* Fees may apply

Enter a world of fun activities and attentive hospitality during stays at this family-friendly Mexican retreat. Nestled at the southern end of Cancun, it offers an exciting kid’s club and children’s pool, nightly entertainment, 20-person spa tubs overlooking the Caribbean Sea and a wide variety of restaurants and bars sure to please each and every guest.

Property Information

Year Built: 1988
Last Renovation: 2020
Floors: 8
Total rooms: 300
Blvd. Kukulkan Km 20.5 Lte 64 Secc. A, Hotel Zone, Cancun, QR, 77500, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11851 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Chicago en Cancún!

    This has been one of the best experiences, from the entertainment team Maggie has been a great host providing a great experience been friendly and kind. Of course I will be back to visit cancun and Club Solaris. Thank you mil.

    May 22, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great trip and great staff

    Wonderful 10 days. Hot weather. Beautiful beaches for walking. Good food and great service. In restaurant Las Fuentes, Samuel was delightful. At restaurant Rosmarinus we received wonderful service from Marcos, Maria's, Anaych, Moises, and Ximena. Meeting such nice staff adds so much to the trip. I'll be back!

    May 22, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic Service by the serving staff at the restaurants

    Bogavante restaurant is a must try. Our server Alfredo is the best. He always makes sure we get the best service and recommends the best food options.

    May 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Recommend highly

    GR Caribbean Cancún. Visit Bogavante restaurant is the most . The best food and service ever. Adrian Juarez’s and Alfredo Jumenes will make you food experience unforgettable.

    May 20, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Thank you

    is amazing location Beautiful atmosphere Rooms are renovated and clean Restaurant Bogavante is amazing Adrian Juarez Alfredo Jimenez Thank you! You gave us unforgettable vacation experience! The food was delicious and amazing customer service!!! The best!!!

    May 20, 2026
Hotel Advisories
  • AdvisorySpring Break Policy - Hotel does allow individual spring breakers, but no groups. $100 cash per person (refundable) deposit is required at check-in.
  • AdvisoryThere is an environmental sanitation tax for hotels in Cancun. The fee is $1 USD per hotel room, per night for every tourist that stays overnight in the municipality of Benito Juarez. This tax must be paid at the check-in.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Fee: 85.40 MXN (approx. $4.86 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policies & Fine Print
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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