Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed (subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category (subject to availability and upon request)
*  $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:   Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Applicable Dates:
Booking Dates: 14 Jul 2026 to 23 Dec 2027
Travel Dates: 14 Jul 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guest will have access to all bars, lunch and snacks at Riu Playacar and Riu Tequila.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 introductory scuba diving lesson in the pool, RiuFit program, beach volleyball, small catamaran ( max 2 people)
Free wellness facilities as described (gym).
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment program for adults
Live music shows and Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 08 Jul 2024 to 23 Dec 2027
Travel Dates: 24 Dec 2024 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    - Cancun
    - Mezcal
    - Tequila
    - Ibiza
    - Cozumel 
  • Various Restaurants
    - La Hacienda 
    - Shanghai - Asian restaurant (buffet) 
    - La Margarita - Steakhouse (a la carte)
    - Sicilia - Italian restaurant (buffet)
    - Snacks 24 hours a day

    Formal dress is required for dinner (main restaurant: T-Shirts with sleeves for gentlemen; theme restaurants: long trousers and T-Shirts with sleeves for gentlemen).
Room Type
  • 2 Bedroom Standard

    Bedding - 1 King bed or 2 double beds (each room).

    "2 rooms connected through a private hallway with an exterior door"

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 6 adults, 4 children, 8 total

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Cable television
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower only
    • Telephone
    • TV
    • Wireless internet connection
  • Junior Suite

    Bedding - 1 King bed or 2 double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 4 adults, 2 children, 4 total

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathtub/shower combination
    • Cable television
    • Ceiling fan
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Telephone
    • TV
    • Wireless internet connection
  • Suite

    Bedding - 1 King bed or 2 double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 Adults + 2 Children or 3 Adults + 1 Child or 4 Adults

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • Iron and Ironing Board
    • Minibar
    • Shower
    • Wireless internet connection
  • Standard
    Bedding - 2 double beds or 1 king size bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:  2 Adults + 2 Children or 3 Adults + 1 Child
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Satellite television
    • Shower
    • Wireless internet connection
  • 2 Bedroom Double Room
    2 rooms connected through a private hallway with an exterior door

    Bedding- Each room: or 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 6 Adults + 2 Children.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Satellite television
    • Shower
    • Wireless internet connection
  • Accessible Double Room
    Bedding- 2 double beds.

    Occupancy limits: 2 Adults + 2 Children or 3 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Satellite television
    • Shower
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite*
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand*
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite*
  • Baggage hold
  • Children programs
  • Children welcome
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
    Different activities for children such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    There is 1 outdoor hot tub.
  • Motorized Water Sports *
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Snorkeling equipment
    Kayaks
  • Pool
    There are 5 pools on-site. This property has swim-up bars.
  • Sauna
  • Spa *
  • Tennis court
    There are 3 lit tennis courts on-site.
Off-Site Recreation
  • General *
    Access to pickleball court at Riu Palace Mexico
  • Golf *
    Golf course located within a mile of the hotel.
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

* Fees may apply

Where families, spa-lovers and active travelers come to play, this inviting oceanfront resort provides a home away from home in Mexico’s picturesque Riviera Maya. Fronting the bright blue waters of the Mexican Caribbean, guests are treated to a tropical paradise of daily and nightly entertainment; a kid’s playground, pool and supervised activity club designed to keep your little ones busy throughout your stay; unique boutique shops; a pampering selection of massages and beauty treatments at the Renova Spa; buffet and a la carte restaurants and bars and all-inclusive exchange privileges at the nearby Riu Yucatan, Riu Playacar and Riu Tequila resorts. Nearby the shops, dining, 18-hole golf and entertainment of Playa del Carmen, guests enjoy a wealth of personalized service and upscale amenities during stays at this dynamic tropical escape.


Property Information

Year Built: 1997
Last Renovation: 2013
Accessible rooms: 4
Total rooms: 507
Paseo Xaman-ha Manzana 3, Lot 1, Playa del carmen, QR, 77710, Mexico

Guest Reviews from Apple Vacations Customers

Guest Reviews from Our Customers

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9401 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun in the sun at Riu Yacatan Mexico

    We had a wonderful time at Riu Yacatan and I was very happy with the overall experience! This hotel is a medium sized resort which we enjoyed- no train/golf cart ride needed to travel between the room/pools/beach which was fantastic!!! The rooms were clean and spacious. The bathroom has a water closet and the shower/sink are in an open concept area with a glass shower door which is a bit awkward if you’re sharing a room with a shy friend. We were in the hotel block closer we to the lobby and smaller pool which was nice and quiet. Friendly staff greeted us every morning, bartenders were attentive, the food was excellent at the buffet with so many options. À la cart restaurants were great (no reservations or limit on the number of times you choose to go) but I prefer the buffet because I like the variety. You will not go hungry at this resort (breakfast, lunch, dinner and snack bars including midnight snacks in the lobby by the 24hr bar). This hotel is great for families, couples and friend groups with activities for everyone throughout the day. There is a quieter pool near the lobby and two larger pools near the beach plus a hot tub and a pool bar. The beach is beautiful with a lot of lounge chairs. Nightly entertainment is provided at the main stage and there is a dance club at their sister hotel across the street. We had to arrange our own airport transfers which was different from our previous experiences and was an extra expense but it worked out. The hotel is about a 45 minute drive from the airport. The week flew by!

    Sep 05, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic

    Good morning, I’m an Italian woman, I stayed at the Riu Yucatan this year between late July and early August.I’m looking for Bryan, a guy from the entertainment team; he wears a small ponytail and runs the games and occasionally bingo. I didn't get a chance to see or say goodbye to him, so I’d really appreciate it if someone could give me his contact details. Thank you.

    Aug 25, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Had a wonderful time

    Very good food. Pretty typical all inclusive vibe. Staff was great and the activities were fun. If you are a stong swimmer and are comfortable in the water, take the intro to scuba course and go on a real dive. Ours was 47 minutes at about 40 feet down. We saw some cool stuff like a ray and a big turtle. Ask for Dan. He's the best. Very nice vacation with my older teenage children. Btw...skip Xel Ha. See my other review on that.

    Aug 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family Vacation 2026

    We spent 6 days at this hotel, and we had a great time. The food was great with great service. Paola at the breakfast was amazing. Memo at the Lobby bar was very helpful with coffee early in the morning. The bar tenders at the pool were fantastic and they remembered you by name and drink. The rooms were very clean and the AC worked amazing. The entertainment staff were great and engaging. They had activities throughout the day that were entertaining for my teenage son. It was great to meet so many people from other countries. The beach was large and clean. The Sargassum was heavy the last two days there, but the staff worked hard to make the beach very nice. Kudos to those guys. Overall, very pleased with this resort.

    Aug 10, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great Hotel exceptional Mexico discovery

    Our first visit to RIU Yucatan and Mexico was truly unforgettable, and we can't wait to return. The hotel was not only clean and well-maintained, but we also enjoyed the convenience of a joining room, allowing our kids to have their own space while still being close by. The staff were incredibly friendly and went out of their way to accommodate our son with special needs, encouraging him to participate in various activities like the Silent Disco, face painting, and themed parties. The food was consistently good, with plenty of options available at any time, and we appreciated that we could dine at the à la carte restaurants without needing reservations. The beach was warm and calm, making it easy to spend our days by the water instead of the pool. Our clean room featured a mini bar that was replenished daily, adding to our comfort. We also took several excursions, including visits to cenotes, Chichen Itza, and Holbox, which made for a lifetime of memories. Overall, this trip was absolutely amazing, and we are definitely looking forward to our next visit.

    Aug 10, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 29.32Mexican Pesos per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryWe are pleased to announce that Riu Yucatan in Riviera Maya will undergo an incredible renovation starting April 4, 2027, with a tentative reopening scheduled for August 4, 2027. This renovation reaffirms RIU’s commitment to continuous innovation and delivering the highest standards of comfort, design, and service that our guests expect from the Riu brand.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.