Hotel Promotions
Includes $1520 in Resort Credits
Terms and Conditions:
Resort Credit Includes:

Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $960 in coupons
Jewelry  - $60 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or
be exchanged for cash; some restrictions apply.

Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $900 in Resort Credits
Terms and Conditions:
Resort Credit Includes:

Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photography - $30 in coupons
Riviera Cancun Golf - $480 in coupons
Jewelry  - $60 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or
be exchanged for cash; some restrictions apply.

Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:   Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Applicable Dates:
Booking Dates: 14 Jul 2026 to 23 Dec 2027
Travel Dates: 14 Jul 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $1520 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $960 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 18 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $910 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $480 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at the hotel at the time of check-in. Credits are per room, per stay. Must be 18 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guest will have access to all bars at Riu Palace Las Americas, Riu Cancun, Riu Caribe, Riu Dunamar, Riu Latino and Riu Palace Peninsula. 

Important information: More information will be provided upon check-in. Transportation is not included. 

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Room Service 24 Hours a day
Regularly refilled minibar and liquor dispenser in the guest rooms.
Turn Down Service
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, Catamaran, snorkel gear, 1 scuba tryout in the pool, RiuFit program,  Bodyboarding, Pedaloes
Free use of wellness facilities (gym)
"Splash Water World" water park
Free entry to the discotheque (drinks included)
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Drinks service at the pool
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;07 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars & Lounges
    - Lobby Bar  
    - Lounge Bar  
    - Poolside Bar, featuring a swim-up bar  
    - Capuccino, patisserie and ice cream parlor
  • Various Restaurants
    - Italian restaurant  
    - Japanese restaurant  
    - Krystal fusion restaurant  
    - Main Buffet restaurant  
    - Mexican restaurant  
    - Poolside Steakhouse restaurant 
Room Type
  • Swim-Up Junior Suite formerly Swim Out Junior Suite

    Bedding: 1 king bed or 2 double beds. 

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 adults, no children, 3 total combined. Adults Only.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access
    • Iron
    • Ironing board
    • Safe
    • Satellite television
    • Telephone
  • Junior Suite Garden View
    Bedding: , 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Partial Ocean View
    Bedding: 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
    • Air conditioning
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Ocean View
    Bedding: 1 king size bed.

    Occupancy: 2 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Separate tub and shower
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Ocean View Grande
    Bedding: 2 double beds, sitting area with sofa or sofa-bed.

    Occupancy: 3 Adults + 2 Children or 4 Adults
    (Minimum occupancy: 2 Adults + 2 Children or 3 Adults)
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Junior Suite Ocean Front
    Bedding: 2 double beds or 1 king size bed, sitting area with sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 1 Child or 3 Adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Suite Ocean Front
    Bedding: 1 king size bed, integrated lounge area with sofa-bed.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
  • Junior Suite Ocean Front - Elite Club
    Bedding: 2 double beds or 1 king size bed, sitting area with sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults, 0 Child total 2 Adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Swim-Up Junior Suite - Elite Club
    Bedding: 1 king size bed or 2 double beds, sitting area with sofa.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults, 0 Child total 2 Adults.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Suite Ocean Front - Elite Club
    Bedding: 1 king size bed, integrated lounge area with sofa-bed.

    Occupancy: 3 Adults, 0 Child total 3 Adults.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Separate tub and shower
    • Wireless internet connection
  • Accessible Junior Suite Garden View
    Bedding: 2 double beds, sitting area with sofa.

    Occupancy: 2 Adults + 1 Child.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Flat Panel Television Including HD Channels
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Separate tub and shower
  • Junior Suite Partial Ocean View
    Bedding: 2 double beds or 1 king size bed, sitting area with sofa or sofa-bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults + 2 Children or 3 Adults + 1 Child.

    Additional amenities: Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Iron and Ironing Board
    • Satellite radio
    • Wireless Internet Access
  • Swim-Up Jr Suite +18YR
    Bedding: 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 2 Adults or 3 Adults.

    Additional amenities: Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless Internet Access
On-Site Amenities
  • 24-hour front desk
  • 24-hour security
  • Barber shop*
  • Beauty shop/salon*
  • Bell staff/porter
  • Car Rental Services*
  • Concierge desk
  • Currency exchange*
  • Dry cleaning*
  • Elevators
  • 24-hour front desk
  • 24-hour security
  • Barber shop*
  • Beauty shop/salon*
  • Bell staff/porter
  • Car Rental Services*
  • Concierge desk
  • Currency exchange*
  • Dry cleaning*
  • Elevators
  • Gift/News stand*
  • Ice machine
  • Laundry/Valet service*
  • Lounges/bars
  • Medical Facilities Service, Offsite*
  • Parking
  • Restaurant
  • Tour/sightseeing desk*
  • Umbrellas
  • Wireless internet connection in public areas

* Fees may apply

On-Site Recreation
  • Children's program, onsite
  • Fitness center on-site
  • Pool
  • Solarium
  • Spa *
  • Volleyball
    Beach volleyball.
  • Water activities
Off-Site Recreation
  • Golf *
    -This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.

* Fees may apply

Riu Palace Costa Mujeres offers Apple Vacationers Exclusive Perks Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Riu Palace Costa Mujeres sits along Bahia de Mujeres beach and offers a 24-hour all-inclusive experience that will surpass your wildest dreams! With rooms that include minibars, beverage dispensers, and balconies or terraces, it's easy to settle in and revel in a vacation like no other! 

Take a dip in one of five swimming pools, two of them with swim-up bars, or sprawl out onto the private beach area, complete with hammocks and umbrellas. Take in stunning ocean views - and maybe send some pictures to your friends and family back home - thanks to free WiFi throughout the resort! 

You'll also enjoy dining at the resort's restaurants, which include an American-style buffet with live cooking stations, as well as themed restaurants offering Japanese, Mexican, and Italian specialties. There's even a pastry shop for when you need something a little sweeter!

Additional amenities include activity programs, live shows, a complimentary gym with steam and whirlpool baths, and a Renova Spa ($). You also receive access to nearby Riu Dunamar, home to the Riu Land Kids Club, Pacha Disco, and the popular Splash Water World.

Property Information

Last Renovation: 2018
Total available rooms and suites: 670
Blvd. Costa Mujeres, Costa Mujeres, QR, 77400, Mexico

Guest Reviews from Apple Vacations Customers

Guest Reviews from Our Customers

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4966 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Hotel Riu Palace Costa Mujeres - Mexique for Great Vacation !!

    Riu Costa Mujeres—the place where I spent the best 10 days of vacation. Everything was perfect: the activities, the exceptional meals (both at the no-reservation buffet and the specialty restaurants), the magnificent beach, and the staff who were incredibly attentive to guests. The cleanliness—both in the hotel and the rooms—was truly outstanding (150% out of 100%). I recommend it to everyone for a wonderful vacation; it is a clean, safe place with great food. Bravo, Riu Palace!

    Aug 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel, fantastic staff! Shout out to Jose & Cristo

    The hotel is beautiful, rooms are great (especially Elite Ocean Front w/plunge pool!). The staff are all great-- but Jose and Cristo at the Elite Pool Bar are the BEST!!!

    Aug 31, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Party of 11!

    Family of 11 here! We enjoyed this resort so much we did it again with our family! 4 children 7 adults. The best time ever! Everything was great! It was HOT though lol but it’s summer! My grandkids fell in love with Abel at the buffet dining room . The nicest man ever! So attentive! Good was great, staff very nice, clean clean grounds and the water park a big hit, as well as the neon party next door the kids had a blast! Thank you RIU you never disappoint us! Till next time!

    Aug 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU Palaces never seem to disappoint

    Really nice hotel Arrival, as always with RIU flawless , key ready straight to our room , our cases turned up soon after. Room, standard RIU Palace room, if you've been in one they're all the same , thank god. Pools, standard sqaureish type pools that are only cold in the morning, no problem with beds , lots of shade , water park ok , adult only/bar pool looks like it could bleach your swimwear if you stay to long, which lots of adults do, but never a problem. Beach, very nice very shallow water , some seaweed, or whatever they call it, but never a problem, loads of beds some in shade of palm trees, sometimes. Food, buffet good, al a carte good, never had a problem with food at RIU hotels. Entertainment team, only bother you if you show interest, which is appreciated, evening entertainment is usually good, dont take it too seriously as its not Broadway or the West End but Mickey Jackson is worth seeing. White party is great but loud and sweaty, we lasted 20 minutes, but we tried. The complex is massive but it really is out of the way and nothing is close , not even a shop, but you have everything at your finger tips so no need to leave. Finally staff, never had a problem with any of the staff at any of the Rui's, even when my daughter was injured and taken to the hospital they were tripping over themselves to help.

    Aug 10, 2026
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Terrible service

    Currently at the hotel and it’s nearly impossible to get drinks unless you are from Mexico or South American and speak Spanish. They completely ignore you and serve others ahead of you. Do not recommend coming here. I’ve been to Mexico many times, other areas of the Caribbean as well as other Riu’s. Never had this experience before.

    Aug 08, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 35.19 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.