Resort Details
- Aqua Chill-Out BarThe perfect place to enjoy a cocktail and relax in the best company.
- Blue Moon
Romantic evening meals with a wide range of international cuisine.
- Casa del Mar
Buffet restaurant with international cuisine.
- Casa del Mar RestaurantBuffet restaurant with international cuisine.
- Daisy Snack BarLocated by the north swimming pool - children's club area.
- Fresco BarSpecialising in tropical fruits and juices.
- Hacienda Los Girasoles
A la carte Mexican restaurant.
- Hacienda Los Girasoles RestaurantÀ la carte Mexican restaurant.
- Ice cream shopIce cream shop.
- La Petite Crêperie
Serving sweet and savory crêpes, a selection of salads and pizzas.
- LA TERRAZAMexican Show Cooking
- Lobby BarOur Lobby Bar has free Wi-Fi and is located in between the two receptions. Elegantly decorated this casual bar has an impressive view of the beautiful Caribbean Sea, and it is a great place to relax a while and have a few refreshing drinks with friends.
- Mike's Coffee
Speciality teas, coffees and home-made cakes.
- Ocean BurgerRestaurant specialising in hamburgers.
- Privilege LoungeAvailability of premium drinks, wine selection, coffee and tea available all day. A la carte restaurant serving breakfast, lunch and dinner.
- Ritratto d'Italia
A la carte Italian restaurant.
- Route 66
American restaurant.
- SAKURATepanyaki
- Sensai
Asian restaurant with two tables with teppanyaki grills and A la carte service.
- Sensai RestaurantAsian restaurant with two tables with teppanyaki grills and à la carte dinner service.
- STEAK HOUSECuts of meat, steaks and chops
- Villa MarinaBeach restaurant with grilled Caribbean dishes. Snacks (lunch) and A la carte dishes (dinner).
- Junior Suite Nature View
Bedding - 1 queen bed or 2 full size beds and 1 sofa bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Non-smoking
- Safe
- Sofa bed
- Telephone
- Widescreen TV
- Wireless internet connection
- Junior Suite Oceanview
Bedding - 1 queen bed or 2 full size beds and 1 sofa bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Non-smoking
- Safe
- Sofa bed
- Telephone
- Widescreen TV
- Wireless internet connection
- Privilege Junior Suite Nature View
Bedding - 1 king bed or 2 double beds and 1 sofa bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- iPod docking station
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Non-smoking
- Safe
- Slippers
- Sofa bed
- Telephone
- Widescreen TV
- Wireless internet connection
- Privilege Junior Suite Ocean View
Bedding - 1 queen bed or 2 full beds and 1 sofa bed
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- iPod docking station
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Non-smoking
- Safe
- Slippers
- Sofa bed
- Telephone
- Widescreen TV
- Wireless internet connection
- Privilege Master Suite Oceanview
Formerly - Privilege Master Suite Oceanfront, Effective date 5/1/2026
Bedding - 1 king bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- iPod docking station
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Non-smoking
- Safe
- Separate tub and shower
- Slippers
- Telephone
- Widescreen TV
- Wireless internet connection
- Privilege Royal Master Suite Oceanfront
Bedding - 1 king bed and 1 sofa bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- iPod docking station
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Non-smoking
- Safe
- Separate tub and shower
- Slippers
- Telephone
- Widescreen TV
- Wireless internet connection
- Privilege Honeymoon Suite Oceanfront
View - Full Ocean
Bedding - 1 king bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 0 children, 2 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- iPod docking station
- Iron
- Ironing board
- Jacuzzi
- Minibar
- Non-smoking
- Safe
- Separate tub and shower
- Slippers
- Telephone
- Widescreen TV
- Wireless internet connection
- Junior Suite Waterpark SideFormerly - Junior Suite Daisy Gardenview, Effective date 5/1/2026
Bedding: Queen size bed or 2 full size beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 2 children, 4 total.
Child age limit: 3-11 years.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Sofa bed
- Telephone
- TV
- Wireless internet connection
- Junior Suite Waterpark Side OceanviewFormerly - Junior Suite Daisy Oceanview, Effective date 5/1/2026
Bedding: Queen size bed or 2 full size beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 2 children, 4 total.
Child age limit: 3-11 years.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Sofa bed
- Telephone
- TV
- Wireless internet connection
- Junior Suite El Beso GardenviewBedding: Queen size bed or 2 full size beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Sofa bed
- Telephone
- TV
- Wireless internet connection
- Junior Suite El Beso OceanviewBedding: Queen size bed or 2 full size beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Safe
- Sofa bed
- Telephone
- TV
- Wireless internet connection
- Junior Suite Elegance Nature ViewBedding: King bed
Occupancy limits - 4 adults, 2 children, 4 total.- Air conditioning
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- Junior Suite Elegance OceanviewFormerly - Junior Suite Superior Deluxe Ocean View, Effective date 5/1/2026
Bedding: King bedBedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 2 children, 4 total.- Air conditioning
- Coffee/Tea Maker
- Telephone
- TV
- Wireless internet connection
- 24-hour front desk
- Airport shuttle service*
- Babysitting*
- Baggage Storage*
- Beachfront*
- Buffet breakfast*
- Business center*
- Children programs*
- Children welcome
- Children's play area
- 24-hour front desk
- Airport shuttle service*
- Babysitting*
- Baggage Storage*
- Beachfront*
- Buffet breakfast*
- Business center*
- Children programs*
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Currency exchange*
- Doctor on call*
- Elevators*
- Elevators Not Available
- Exercise gym
- Gift/News stand*
- Golf, Offsite*
- Jacuzzi
- Laundry/Valet service*
- Lounges/bars*
- Massage services*
- Meal Plan Type: All Inclusive
- Parking*
- Pool
- Restaurant*
- Room service*
- Shuttle to local attractions*
- Smoke-free property
- Spa*
- Tennis court*
- Tour/sightseeing desk
- Turndown service*
- Valet parking*
- Wakeup service*
- Water sports*
- Business Center*
- Please contact the hotel for additional information.
* Fees may apply
- Basketball court *
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite *
- Direct access to a beach
- Fitness center on-siteIncluding resistance machines, exercise bike, treadmill, cross-trainer, step machine.
- General *Car rental onsiteWaterslideWading poolLifeguardElliptical machineTreadmillWeight machinesFree weights
- Hot tub *
- Non-Motorized Water Sports *
- Outdoor pool *
- PoolThere are 4 pools on-site and a swim-up bar.
- Spa *In the Despacio Spa Centre you can enjoy our water area and fitness room as well as an inspiring range of beauty treatments and massages.
- Tennis court *
- Golf *Golf Course located within a mile of property.
* Fees may apply
The hotel offers top-notch accommodations to ensure that you have a truly captivating stay. Spacious rooms feature excellent locations with outstanding views of the ocean and Caribbean coastal vegetation. All rooms have full baths and include exclusive services.
Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, or a self-indulging spa vacation, you'll find it here, in one all-inclusive package.
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
24389 reviews
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Aug 29, 2026The best trip of my life
We were treated extremely well throught our trip but the very end was the highlight of it all we dined at the blue moon and had an absolutely amazing experience we were helped thoroughly by manager Juan taking pictures of us and chef Marcos made quite possibly the best French onion soup I have ever had and I cannot stress enough how the waiters Aurelio, Marisela and Alets tended to our every need I will always recommend ocean turquesa to the day I die
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Aug 28, 2026
We loved the professional service at this resort!
We spent the week being treated to excellent Privelage Butler Service from Carlos! He was so helpful and attentive, and made us feel very welcome. We are looking forward to our next holiday trip here and will seek out Carlos when we do! Also, the rest of the resort staff were also very friendly and helpful. We recommend this resort to anyone.
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Aug 28, 2026
Daughter Birthday Trip August 2026!!
Location was ocean Coral and Turquesa. Hotel staff was amazing, our Butler was Carlos, he went over and beyond to make out stay memorable. Would definitely be back here.
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Aug 28, 2026
Birthday/Vacation trip August 2026
Carlos (our butler) was incredible! He booked all reservations for us, made our stay so comfortable. If we had any questions or needs he’d immediately jump in to help with anything. Props to Carlos for making this such a special trip!
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Aug 28, 2026
Relaxing vacation
Had a lovely time these past ten days. The resort was very quiet which led to relaxing days at the pool! Carlos was our butler and took excellent care of us. He made sure to check in and adjust our dinner reservations to keep our flow of the day relaxing. We appreciated his attention to detail and adjustment of our check out time to help us maximize our last day. We noticed him taking on extra responsibilities grabbing us drinks and towels when he didn’t have to. If you can-ask for Carlos, you won’t regret it! Another shoutout goes to Lluvia at the jelly clubhouse she was great with our two kids and they enjoyed going daily for kids programming. She kept them well sun screened and hydrated and I felt so safe leaving them in her care. Each day my youngest would ask to go back to see her.
- AdvisoryThe hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Municipal Government will be charging all guests an Environmental Sanitation Tax of a minimum 70.5 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe Ocean Coral & Turquesa will be temporarily closed from August 30th to November 19th, 2026. This closure is scheduled to renovate the property and adapt it to the new Ocean Signature Resorts standard. • Relocation with Upgrade: Guests will receive an automatic upgrade to Ocean Riviera Paradise (family section) or El Beso at Ocean Riviera Paradise (adults-only section). Additionally, Ocean Maya Royale will also be available exclusively for adult guests.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.