Hotel Details
- D'OrientalA serene Japanese/Asian fusion restaurant complete with shoji screens and tatami rooms for privacy, and teppanyaki table where exquisitely-prepared specialties sizzle on the grill at your table.
- L'BuffetFeaturing an international buffet where nightly themes delight guests with fresh island fare in an elegant atmosphere.
- The GrillLight lunch and snacks offered.
- The ItalianOffering sunset views to further enhance the expertly-prepared Italian favorites in a formal, fine dining atmosphere.
- Various Lounges/Bars- The Snack Bar / Drinks
- The Lobby Bar / Cocktails
- The Disco / Drinks & dancing
- Deluxe
Bedding- 1 King or 2 Double beds
Occupancy limits- 2 adults, 0 children, 2 total
This is an adults only hotel. There are no children allowed at this hotel. You must be 18 years or older.
Comfortable 344 ft² rooms furnished with a small work area and a full bathroom. An open and sophisticated room, ideal for sharing with family or friends.
In addition these modern and exclusive rooms they have an excellent outdoor space fully equipped and surrounded by beautiful gardens, from where you can enjoy the breeze of the Pacific Ocean.
- Deluxe Bay View
Bedding: 1 King bed or 2 Double beds.
Occupancy limits- 2 adults, 0 children, 2 total
This is an adults only hotel. There are no children allowed at this hotel. You must be 18 years or older.
The 344 ft² Deluxe rooms are fully-equipped with a small living area that, overall, makes for a comfortable and spacious area.
The rooms offer warm décor, with classic furnishings and ochre details to create a welcoming environment, ideal for rest. They stand out for their ocean views.
- Premium Level Luxury
Bedding: 1 King bed.
Occupancy limits- 2 adults, 0 children, 2 total
This is an adults only hotel. There are no children allowed at this hotel. You must be 18 years or older.
For those seeking more space, luxurious rooms Premium Level Luxury 32 m2 is an ideal option. Designed with all kinds of exclusive luxuries, they have a 6.5 ft wide bed and superior sheets and pillows to ensure greater rest for guests and make their stay a unique experience.
They also have a balcony or terrace from where you can contemplate the exotic landscape.
Rooms with Premium Level services include an endless array of first rate details quality so that guests feel special.
- Premium Level Junior Suite
Bedding: 1 King bed.
Occupancy limits- 2 adults, 0 children, 2 total
This is an adults only hotel. There are no children allowed at this hotel. You must be 18 years or older.
The Premium Level Junior Suite rooms provide a superior level of service and care. They stand out for providing luxurious and open plan space of 52 m² with a separate living room that leads onto the master bedroom with a king size bed, ensuring guests the best possible rest.
They also feature a full bathroom with a hot tub and outdoor area with views of the gardens.
Rooms with Premium Level services include an endless array of first rate details quality so that guests feel special.
- Premium Level Master Suite
Bedding- 1 King bed.
Occupancy Limits- 2 adults, 0 children, 2 total.
This is an adults only hotel. There are no children allowed at this hotel. You must be 18 years or older.
The Premium Level Master Suites are the most spacious rooms in the hotel with spectacular ocean views.
They feature 78 m2 space and include a living room with sofa bed and a dining area. As well as a spacious living room, with a king size bed.
They are decorated with a elegant and modern furniture with details in warm tones. Generous rooms to ensure that guests enjoy a magnificent stay in an exclusive space with all the luxurious Premium Level services.
Please note: For the comfort of our guests, these rooms include the use of a golf cart to move around the hotel facilities.
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Airport shuttle service*
- Bell staff/porter
- Bicycle rentals*
- Business services*
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Airport shuttle service*
- Bell staff/porter
- Bicycle rentals*
- Business services*
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Gift/News stand*
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Room service - limited hours*
- Safe deposit box
- Sauna*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports*
- Business Services*
- Internet Access*
- Ask about our Premium Wedding Packages: 'Memories and Grand Love'
Requirements for Weddings in Costa Rica
Birth Certificates of both (Bride and Groom): Original and copy
Passport: Original and copy
Certificate of civil state: Single state certificate of the home country. Final divorce decree if either party is divorced, death certificate if either part is widowed. Only originals.
Two witnesses: They cannot be relatives. (If the bride and groom do not bring their own witnesses, the hotel can provide them)
Additional information: Occupation, addresses, nationalities, ages, of both, bride and groom and witnesses.
The bride and groom must be at the property at least 4 days prior to the wedding date, in order to finalize the necessary paper work.
Ceremony must be scheduled with officials at least one month in advance.
* Fees may apply
- Bike rental *
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *
For additional costs: Dive enthusiasts schedule trips to sites including The Twins, Tortuga, Mango, and Punta Gorda.
New divers may dip in with Discover Scuba Diving and Certified diving courses are also available. Additional important information you may be interested in includes:
- Charter boats are available for larger groups.
- Instructors are PADI certified; Logbooks and materials are included in certification courses
- Daily dives are scheduled to convenient locations.
- Equipment and wet-suit rentals available.
- Night dives scheduled for 4 divers minimum.
- Non-Motorized Water SportsThe water sports office provides equipment to kayak and snorkel.
Tall canopy trees along the base of the bluff mean ample natural shade for lounging and monkey and exotic bird watching. - PoolThere are 2 pools onsite.
- Sauna *
- Spa *
- Steam bath *
- Tennis courtThere is 1 lit tennis court onsite.
- Gambling *Coco Beach Casino at Coco Bay Hotel
- Golf *A golf course is located within 10 miles of the property.
- On-site EntertainmentNightly entertainment with live music at the lobby terrace.
The Fun Club at our all inclusive family resorts will keep everyone active. By day, select from water sports, horseback riding, snorkeling, volleyball, tennis, or diving clinic. By night, enjoy sports bars , discos, or live stage entertainment. It's all up to you!
- Arenal Volcano
- Palo Verde River
- Rincon de la vieja volcano, hot spring water, cano
- Water Fall
- Other Local AttractionsThe untamed, natural beauty of Costa Rica's Northern Pacific coastline echoes the sentiment. From spectacular bluffs to warm ocean waters below, the unspoiled ecodiversity this rich land offers simply carved out the perfect spot for the Occidental Grand Papagayo.
* Fees may apply
The Occidental Papagayo - All Inclusive - Adults Only hotel is a fantastic adults-only experience in the Gulf of Papagayo on the stunning west coast of Costa Rica. Guests can enjoy both the comfort of the All Inclusive program and the exotic fauna in the vicinity. The hotel features spacious and bright rooms, designed with everything necessary for the enjoyment of guests in an adults-only environment. To enjoy the area of Guanacaste and Culebra Bay even more, there is nothing better than making the most of activities such as diving, cycling, guided tours, kayaks and many more options. You may also opt for the most reinvigorating relaxation and enjoy the fantastic pool and relax in its beautiful outdoor gardens. The hotel provides a magnificent culinary offering, including 2 international à la carte restaurants and a buffet with international food, as well as a snack bar and lobby bar with excellent views.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8477 reviews
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May 21, 20261st and last time
I wasn't going to leave a review, but people need to know this if you arrive early. I arrived at 720 am, after being on the red eye. I was told my room wasn't ready, ok no problem since check in time is at 3. Then I was told, if you wait until 11 you can use the common grounds, if you don't want to wait, you have to pay $ 28, mind you I was on the red eye, flew all night and I was hungry and tired, so I paid the $28. This policy is absolutely ridiculous! I have been to many all inclusive resorts and never had to pay to use common grounds, especially when I paid to stay at their resort for 1 week with my travel package! It's BS! Even my travel agent never heard of this! And when I finally got to my room my mini refrigerator was not stocked. Moving on to the buffet food, it's absolutely horrible! The area itself is small, there isn't much of a variety. There's also a snack shack by the main pool which again, no variety and the food is repeated daily. The hotel itself is on a hill, so be prepared to walk alot, 1 good thing, they have shuttles to drive you around . The only good thing I can honestly say about this place is, my king size bed was very comfortable along with the pillows. Final thought, this was my experience. Would I ever come back, No. Would I recommend this place, again no.
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May 20, 2026Beautiful place with so much to enjoy!
We stayed at this resort for 9 days and we could have easily stayed for another 9! This resort is so beautiful and well kept with amazing views. The staff are all very friendly, helpful and always smiling. The beach was nice, we went for walks every day at low tide. It was fun exploring the nearby beaches by hiking & kayaking. There was always something to do during the day with the entertainment crew - target practice with a box & arrow was a first! Very cool. We enjoyed the kareoke & disco every night. Some nights were busier than others but we got some singing and dancing in which was a win for us. We also enjoyed the live entertainment in the evenings before the disco opened - some very talented musicians! My only suggestion is to turn off the lobby music during their performances - it was often distracting. We spent a good portion of our afternoons at the lower level pool with the swim up bar. It was nice to have a place to sit and relax in the pool (for the hubby) or to dance to the music (for me) haha. Special shout out to Oscar - he makes the best drinks and was very friendly, he event taught us a few more words in Spanish! Gracias, mi amigo :) The wildlife at the resort is worth noting - we absolutely LOVED the monkeys by the snack bar! They also had the cutest (and friendliest) racoons. We got to see many iguanas and neat birds as well. The food was really good - the buffet, a la cartes & room service were all fantastic. The snack bar had the BEST nacho cheese! Highly recommend. There was also lots to do off the resort. We took an uber to a nearby beach and shopped around - we felt very comfortable and safe. We also booked a rainforest excursion with JJ which was a really cool experience. JC at the front desk was very helpful with picking out the right trip for us and was very informative and answered all of our questions. JJ was the most amazing tour guide! Always so upbeat and took lots of pictures and videos for us and told many interesting stories and shared lots of facts about Costa Rica which we loved! He certainly made it a day to remember. We also booked a sunset cruise with Miranda on the beach. That was another fun little trip - snorkeling, boat ride, sunset, dolphins, drinks, snacks - all good! The weather we had was absolutely perfect - it was VERY hot and dry - just the way we like it! It made the pools and ocean very enjoyable. We found the resort had a nice amount of A/C - just enough to keep it comfortable in a few of the main areas but not so much that we were cold (exception was the premium lounge - it was a bit too chilly in there for me). Loved the "outdoor" main lobby area and snack bar. It's nice to have places to sit and enjoy the heat without A/C. Overall this was a fabulous little resort and we would love to come back. Pura Vida!
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May 19, 2026My experience with a group 9 friends
If you want to have fun with your friends , you can go, but food experience 👎🏼, the only good thing was the fried chicken in the snack bar. The pool poor maintenance 👎🏼, entertainment poor👎🏼
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May 18, 2026
Too Mountainous
If you are an avid hiker you will like all the steep hills you have to walk up and down to get anywhere.This is not a 5 star, I would give it a 3.5 star. Rooms are clean, food is good at the Grill. smallest buffet I ever saw and you have to wait to be seated each time, making wait times.
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May 17, 2026
Disappointing for sure!
Here is my Review regarding the location of this resort : One of the best parts about staying at Occidental Papagayo is how close it is to the airport. The transfer took only about 30 minutes, which made arrival and departure super easy. Our transfer was included in the package, so the whole process was smooth and stress‑free. It’s a great location if you want to start relaxing quickly without a long drive. Atmosphere : The atmosphere at the resort can be a bit noisy at times. Local residents often come to enjoy the beach area and some bring very large speakers, which can turn parts of the resort into a party zone. If you’re looking for quiet relaxation, the noise can be noticeable, especially on weekends. It’s still a beautiful setting, but definitely something to be aware of if you prefer a more peaceful vibe. Rooms and Beds : The rooms at this resort are quite dated and really need some updating. In our case, the first room we were given wasn’t properly cleaned, and we ended up having to move. Even in the second room, there were areas that still felt dirty or overlooked. The beds in both rooms were very uncomfortable, which made it hard to get a good night’s sleep. Another issue was the mini‑fridge — it wasn’t stocked during our stay, even though it was supposed to be. We had to call every day to get it refilled, which became frustrating. If you’re considering upgrading to the Premium Level, it may not be worth the extra cost based on our experience, so it’s something to think about. Food and Service : The resort offers a main buffet along with a few restaurants, but depending on where your room is located, getting to them can involve a very hilly walk. The snack bar by the main pool is convenient, but the options are quite repetitive — mostly chicken wings, fries, pizza, and a few salads. It’s fine for a quick bite, just not very varied. The main buffet, located at the top of a long staircase, is the primary spot for breakfast. The food itself was flavorful and tasty, but the selection didn’t change much from day to day, which made it feel repetitive over the course of the stay. Overall, the food quality was good, but the variety could definitely be improved. Service Review: The service at this resort was mediocre at best. One thing I noticed during our stay was that not a single guest seemed to tip openly — I’m not sure if people tip quietly or if tipping just isn’t common here. We still left tips regardless of the service, but overall this area definitely needs improvement. We also had a frustrating experience with the Premium Level. Instead of helping us directly, staff kept sending us back and forth — from the premium area, down the long staircase to the front desk, and then back up again — just to book the à la carts. After a couple of attempts, we simply gave up. There were a few friendly smiles along the way, but the overall level of service really needs attention. Amenities : The amenities at this resort did not match the reviews I had read before booking. Many of the posts in the Facebook groups rave about the resort being above and beyond, but after staying here myself, I can say that not all of those reviews reflect the reality. The amenities are just okay, and several areas feel outdated or overstated compared to what’s advertised. It really seems like one of those places you have to experience for yourself to know whether it’s right for you. All I can do is share my honest experience, and for me, the amenities fell short of expectations. I’m sure once this review is posted, the hotel will reply with the usual “thank you for staying with us, sorry you didn’t enjoy your stay,” but it would be nice to see management actually address and fix the issues instead of repeating the same standard response. Value : In terms of value, I would rate the Occidental Papagayo as a 3‑star resort at best. Advertising it as a 4‑ or 5‑star property feels like a big stretch based on my experience. The overall quality, upkeep, and consistency just don’t match what you would expect from a higher‑rated resort. This hotel is also not ideal for anyone with mobility issues. Even though shuttles run throughout the property, the steep hills and uneven pathways make getting around difficult — and even getting into the shuttle itself could be challenging for seniors or anyone with mobility concerns. The buildings are spread out across the hillside, and the lighting on the walkways at night is very poor, which doesn’t feel safe for walking alone. Overall, the value simply isn’t there compared to what is advertised. There are some nice aspects to the property, but the experience didn’t match the expectations set by the star rating or the promotional material. My honest opinion of this resort is poor, and I would not return based on several reasons. One of the biggest issues is the atmosphere around the main pool. Guests are allowed to bring their own large, loud speakers and blast music that doesn’t match the resort’s recreation program or the shared environment. It feels disrespectful when everyone has paid for a vacation and is trying to enjoy the same space. I bring a small speaker on trips too, but mine fits in my pocket — not a suitcase. There’s a big difference between enjoying your own music and taking over a public area. For me, the combination of the loud pool environment and the lack of food variety made the stay feel disappointing. The resort is also extremely hilly with many stairs, which makes it challenging for anyone with mobility issues. Even with shuttles running, getting in and out of them can be difficult for seniors or anyone with physical limitations. The Premium upgrade didn’t feel worth the extra cost either. At the end of the day, it’s your choice whether this resort is right for you. I’m simply sharing my honest experience. Based on everything I encountered, I personally would not return.
- Advisory*Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
- Advisory*Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
- AdvisorySTUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.