Resort Details
- Arena BarPrior reservation required, subject to availability and restrictions apply.
- Cangrejos BarPrior reservation required, subject to availability and restrictions apply.
- D' OrientalA la carte gourmet Asian restaurant. Serves dinner. Resort wear required.
- Disco Palenque
- El LagoSnack Bar. Serves lunch.
- El Lago BarPrior reservation required, subject to availability and restrictions apply.
- El PescadorA la carte seafood delicacies. Serves dinner. Resort wear required.
- Flamencos BarPrior reservation required, subject to availability and restrictions apply.
- Hundido BarPrior reservation required, subject to availability and restrictions apply.
- Kids ClubCatering to the little guys. Serves lunch.
- La Bodeguita BarPrior reservation required, subject to availability and restrictions apply.
- La Caleta BarPrior reservation required, subject to availability and restrictions apply.
- La HaciendaA la carte authentic Mexican culinary specialties. Serves dinner. Resort wear required.
- La PiazzaPizzeria. Serves dinner. No reservations are required.
- La Terraza BarPrior reservation required, subject to availability and restrictions apply.
- Le BuffetInternational buffet-style dining. Serves breakfast, lunch, and dinner (theme nights featured during dinner service).
- Lobby BarPrior reservation required, subject to availability and restrictions apply.
- Los OlivosA la carte Mediterranean and Italian restaurant. Serves dinner. Resort wear required.
- Paco's TacosTraditional casual Mexican fare. Serves dinner. No reservations are required.
- Sonora GrillA la carte Mexican Steakhouse. Serves dinner. Resort wear required.
- Sports BarPrior reservation required, subject to availability and restrictions apply.
- The Royal Level RestaurantA la carte dining. Serves breakfast, lunch, and dinner. Open to Royal Level guests only.
Guests reserving a Royal Level category will receive unlimited A la carte dinner reservations during their stay.
- Deluxe
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
Surrounded by beautiful gardens our deluxe rooms are spacious and offer a terrace or balcony.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 2 Children, Total 3.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Royal Level Luxury
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, total 4.
A boutique resort within a resort, guests staying in the Royal Level enjoy access to exclusive amenities and VIP services providing an elevated luxury vacation experience including; VIP Check in, exclusive private Royal Level lounge, exclusive Royal Level restaurant, pool and solarium area with Concierge service to assist with restaurant and spa reservations.Private VIP check in and check-out
Exclusive a la carte Royal Level restaurant
VIP bath amenities
Plate of fruit in the room upon arrival
Dedicated Concierge service
Exclusive Royal Level pool and whirlpool
Nightly turndown service
Room Service included
Wi-Fi included and exclusive Royal Level Lounge with complimentary Internet and PC Stations.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- CD player
- Coffee/Tea Maker
- DVD player
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Satellite television
- Telephone
- TV
- Video on demand
- Wireless internet connection
- Deluxe Concierge
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Concierge
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 2 Children, Total 3.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Royal Level Suite
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Deluxe Concierge Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Deluxe room Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Junio Suite Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Royal Level Luxury Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Royal Level Suite Unlimited Xplor Xperience
Bedding: 2 Double beds or 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 3 Adults, 3 Children, Total 4.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- ATM/Cash machine*
- Babysitting,Offsite*
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine*
- Babysitting, Offsite*
- Bell staff/porter
- Business services*
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Room service*
- Safe deposit box
- Sauna
- Shopping mall*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Video games*
- Wakeup service
- Water sports*
- Wireless internet connection in public areas*
- Business Services*
- Internet Access*
-
Contact hotel directly for pricing and availability.
* Fees may apply
- Animal watching *On-site Dolphinarium with tours.
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteKids Club with supervised activities for children ages 4-12.
- Direct access to a beach
- Diving *On-site dive shop offering a variety of dive trips ($).
- Fitness center on-site
- General *WATER PARK: We’re excited to unveil “Barcy Club,” a new family water park, offering fun, adventure, and unforgettable memories for every guest.
- Motorized Water Sports *
- Non-Motorized Water Sports
- PoolSeven freshwater swimming pools with drink service, including the kids club pool and the salt-water pool for adults only.
- Sauna
- Spa *
- Steam bath
- Tennis courtThere are 3 lit tennis courts on-site.
- Golf *Golf course located within 10 miles of property.
- Xplor Park
* Fees may apply
Guests traveling to Occidental at Xcaret Destination from December 23, 2021 - December 22, 2022 and staying in a Royal Level room will receive:
- Additional $200 in resort discounts (per room, per stay; applicable services vary by resort; restrictions apply)
- Room location within close proximity to the beach (based on availability)
Located adjacent to the spectacular eco-archaeological Xcaret Park in the heart of Riviera Maya, the all-inclusive Occidental at Xcaret Destination offers an exciting vacation experience for singles, couples, and families. This all-inclusive resort is perfect for adventurers, eco-tourists, or travelers in search of the tranquility of the Caribbean Sea.
Its authentic Mediterranean style and magical tropical locale make Occidental at Xcaret Destination much more than a perfect vacation destination. The resort's unique characteristics, such as the expansive subterranean river which forms canals throughout the pathways, allow the property to thrive in harmony within the exotic setting of Mayan ruins, tropical forests, and wildlife.
Occidental at Xcaret Destination features 11 specialty and buffet restaurants offering a wide variety of dining experiences for all tastes and palates, with no reservations required. The hotel also has 11 bars where guests can enjoy cocktails and tropical beverages.
Occidental at Xcaret Destination offers an array of sports and activities, including archery, mini golf, tennis, volleyball, and more to make your stay an unforgettable experience.
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
27067 reviews
-
Sep 07, 2026Loved kids club!
Sol & Paola were very accommodating. Great with kids!! We went every day!
-
Sep 07, 2026Service null excellent amenities
Is my first time here, the amenities are amazing, nothing to said or complaint, the cleanliness also is really good. The food is so so, so far is been the worse of all the hotel that stayed previously here, some food taste bad, not bad in flavour, bad as rotten, for example, some tomatoes, beets and other ones, just served yourself a little and try it. The service at the Restaursnr is bad, the cone only once and that it!! So far I couldn’t find any good service. The waitress are more concern about their cellphones and talking instead of serving people. For me is ok to help myself, but if you are looking for good service, here is not the case. The people itself is friendly and nice. If you don’t care about service and food, come here. The amenities are amazing.
-
Sep 07, 2026
Beautiful resort with the safest beach I’ve been to.
Excellent value resort. Loved everything about it. Ruins, nature, and the ocean blend beautifully. Tip, make dinner reservation for every night you’re staying. They booked fast.
-
Sep 06, 2026Beautiful site, but wouldn’t stay again
Pros: 1) lots of wildlife. The scenery is beatiful 2) no sargassum. No real beach. The manmade lagoon is nice, but small and not a true beach, but no sargassum 3) pretty grounds 4) easy room access bracelet 5) clean Cons: 1) my friend and I were assigned a room with 1 king size bed. We asked for 2 beds. None were available. We gave up after a couple days of asking 2) we left out luggage with the people up front when we checked in. It took 6 hours and 3 phone calls to get our luggage. We couldn’t shower, swim, or change clothes after arriving. I’m not sure they would have delivered if I didn’t keep pestering them 3) you can only make dinner reservations 2 days in advance. Plan to eat buffet everyday if you have excursions planned. The staff leave at 3pm. Most of our excursions were 7-4. 4) the staff continually hassle you to buy a membership or excursions. I hate being rude, but finally just had to walk away 5) the pools close at 7 6) complimentary shuttles to XPlor are only offered once morning/once evening. 7) the staff will not break pesos or USD for smaller denominations (even to use as tips for their staff). You have to make a purchase if you want smaller bills. 8) taxi’s are expensive and this resort is a distance from anything except XCaret and XPlor.
-
Sep 05, 2026
Already planning when we will be going back
Our stay was absolutely amazing! We were there for our 1 Year Wedding Anniversary / Honeymoon and I would not have wanted to go anywhere else. Cynthia was amazing with checking us in to the Royal Suite with the best view of the ocean. Sergio took care of us and showed us around to make sure we knew where everything was. Moses was awesome, Patricia at the Italian Restaurant made an excellent food recommendation and Yulliana was our server at the Seafood restaurant and the main buffet and was so sweet. Everyone was absolutely phenomenal in making this a memorable trip for all the right reasons.
- AdvisorySTUDENT GROUP POLICY * 100 DOUBL rooms IN HOUSE maximum for student groups at any given time * 25 years old and under are considered "students' for any given time * Minimum age required for check-in is 18. * A refundable deposit of $200/per person (cash or credit card) is required. *Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
- AdvisoryThe hotel is implementing the reservation scheme for their specialty restaurants according to the number of nights of lodging of each reservation. The above in order to ensure a better service and logistics of guest service.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
{{title}}
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.