Hotel Details
- BistroSelection of gourmet specialities. Open for dinner, only for adults (18+).
- Don JaumeSteakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
- El Mariachi LocoMexican cuisine and tequileria with an outdoor terrace. Open for dinner.
- FlavorsThe Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
- Il BotaccioItalian restaurant. Open for breakfast and lunch for Elegance Club guest.
- KabukiJapanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
- Mar HouseBeach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
- McJesticCasual restaurant offering fast-food specialties. Open for dinner.
- Various Lounges & BarsInternational & Premium selection
-Piano Bar-Lobby Bar
-Legends (Sportsbar)
-Theatre Bar
-Soothe (Swim up Bar)
-Lively (Swim up Bar)
-Haven (Beach Bar)
-Sky Lounge
Exclusive for Elegence Club
-Pure (Swim up Bar)
-Glee (Swim up Bar)
-Cheer(Swim up Bar)
-Infinity (Swim up Bar)-Moon Bar (Beach Area)-Soothe (Swim up Bar)
- Junior Suite Outdoor JacuzziView - Garden or pool viewBedding - 1 king or 2 queen beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits -2 adults and 2 children or 3 adults and 1 child, 4 total.
Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3 - 12 are surcharged.
Garden or pool view given random to the client, located 2nd, 3rd or 4th floor, with outdoor Jacuzzi and lounge bed.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Majestic Junior Suite Swim UpView - Garden or Pool viewBedding - 1 king bed.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits -2 adults and 2 children or 3 adults and 1 child or 4 adults, 4 total.
Pool view, located on ground floor, with outdoor Jacuzzi, lounge bed and two sun beds. Direct access to the swimming pool.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- One Bedroom Suite Outdoor JacuzziView - Garden or Pool viewBedding - 1 king bed, 1 pull out sofa and 1 murphy bed.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits -2 adults and 2 children or 3 adults and 1 child or 4 adults, 4 total.
Garden or pool view given random to the client, located 2nd, 3rd or 4th floor, with outdoor Jacuzzi and lounge bed. Living room and bedroom area are separated by doors.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Swim Up Suite Outdoor JacuzziView - Pool viewBedding: 1 king bed, 1 pull out sofa and 1 murphy bed.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits -2 adults and 2 children or 3 adults and 1 child or 4 adults, 4 total.Pool view, spacious suite located on ground floor with an outdoor Jacuzzi, lounge bed and two sun beds. Direct access to a private pool and the building’s swimming pool.
- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Sky View Suite Rooftop with Outdoor JacuzziView - Sky view.Bedding: 1 king bed.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits -2 adults.
Sky view, located 5th floor, room divided in two floors (Main room plus a large roof top terrace with double outdoor Jacuzzi).
- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Junior Suite Ocean Front Outdoor JacuzziView - Oceanfront viewBedding: 1 king bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits -2 adults, 2 total.
Ocean front view, located on 2nd, 3rd or 4th floor, with outdoor Jacuzzi and lounge bed.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Elegance Club Junior Suite Outdoor JacuzziView - Garden or pool view
Adults only (18+)Bedding: 1 king or 2 double beds.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 2 adults, 2 total.
Garden or pool view given random to the client, located 2nd, 3rd or 4th floor, with outdoor Jacuzzi and lounge bed.- Accessible room*
- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Elegance Club Majestic Jr Suite Swim UpAdults only (18+)Bedding: 1 king bed.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total.- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Elegance Club One Bedroom Suite Outdoor JacuzziView - Garden or pool view.
Adults only (18+)
Bedding: 1 king bed.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 4 adults, 4 total.
Garden or pool view given random to the client, located 2nd, 3rd or 4th floor, with outdoor Jacuzzi and lounge bed. Living room and bedroom area are separated by doors.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Slippers
- Wireless internet connection
- Elegance Club Swim Up Suite Outdoor JacuzziView - Pool view.
Adults only (18+)Bedding: 1 king bed.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 4 adults, 4 total.
Pool view, spacious suite located on ground floor with an outdoor Jacuzzi, lounge bed and two sun beds. Direct access to a private pool and the building’s swimming pool.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Slippers
- Wireless internet connection
- Elegance Club Plunge Pool SuiteView - Sky View.
Adults only (18+)
Bedding: 1 king bed.Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total.Sky view, located 5th floor, room divided in two floors (Main room plus a large roof top terrace with plunge pool). Maximum Occupancy 2 adults.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Elegance Clb Jr Ste Ocean front outdoor JacuzziElegance Club Junior Suite Ocean front outdoor Jacuzzi
Adults only (18+)
View - Ocean front View.
Bedding: 1 king bed.Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 2 total.
Ocean front view, located on 2nd, 3rd or 4th floor, with outdoor Jacuzzi and lounge bed.- Air conditioning
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- Slippers
- Wireless internet connection
- Elegance Club Plunge Pool Suite Ocean FrontAdults only (18+)
Bedding: 1 king Bed.Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits - 2 adults, 2 total.
Ocean front view, located 5th floor, room divided in two floors (Main room plus a large roof top terrace with an ocean front plunge pool).- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Additional Amenities for Elegance Club (18+)•Private check-in area
•Butler service
•Two ocean front lounges with concierge services and smart buffets
•Exclusive restaurant for à la carte breakfast and lunch
•7 exclusive pools and beach area, both with Bali beds
•4 exclusive swim-up bars
•In room: Nespresso machines; 24 hour room service; In-room liquor
selection (brand new bottles); Champagne upon arrival; Pillow and
aromatherapy menu; Majestic Touch during stay.
- ATM/Cash machine*
- Bell staff/porter*
- Boutiques/stores*
- Elevators*
- Exercise gym*
- Golf,Offsite*
- Laundry/Valet service*
- Live entertainment*
- Pool*
- Spa*
- ATM/Cash machine*
- Bell staff/porter*
- Boutiques/stores*
- Elevators*
- Exercise gym*
- Golf, Offsite*
- Laundry/Valet service*
- Live entertainment*
- Pool*
- Spa*
- Water sports*
- Welcome drink*
- Wireless internet connection in public areas*
- Convention Centre*
- Meeting Facilities*
- Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)
* Fees may apply
- Children's pool *1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
- Children's program *Kids Club located in the Lobby building.
- Gym *Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
- Pool *Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
- Sauna *
- Teen programs *Teens Club located in the Lobby building.
- Theatre *Theatre for shows and entertainment. Day and night entertainment available.
- Water activities *- Mayan Mystique Water Park
Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
- Golf *Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
- Cancun City
* Fees may apply
Majestic Elegance Costa Mujeres will be located north of Cancun, 20 miles / 35kms away from the Cancun International Airport. Costa Mujeres is known for its turquoise calm waters and white sand beaches surrounded by vegetation ideally located 20 minutes away from downtown Cancun and just a couple of minutes away from the Punta Sam Ferry Terminal for a daytrip to Isla Mujeres.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7911 reviews
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May 22, 2026Would come again
We had a really lovely stay at Majestic Elegance Costa Mujeres. The hotel itself is beautiful, very clean, and the grounds are incredibly well maintained. The pools and beach area were excellent, with plenty of space to relax and a great atmosphere throughout the day. The staff were friendly and welcoming, and the entertainment and restaurants overall were very enjoyable. The steak restaurant in particular was a highlight, and the overall service around the resort was excellent. The rooms were spacious, modern, and comfortable, and the hotel had a luxury feel throughout our stay. The only downside for us was the room service food quality, which unfortunately did not match the standard of the restaurants elsewhere in the resort. It felt quite basic and disappointing compared to everything else the hotel offered. Overall though, we had a fantastic experience and would definitely recommend the hotel, especially for a relaxing Caribbean holiday.
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May 22, 2026
Water spin class
Loved the water spin class with Yamile!
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May 21, 2026
The best food and the best people and they also speak arabic the best people on the resort
chef guadalupe every night he makes the best food and the best customer service at this place best tacos and quesadillas whenever someone comes here you better come visit the best guy here and he speak arabic because he used to work in america with iraqi's
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May 21, 2026
Mexican wrestling night.
Mexican wrestling was lots of fun and one of our favourites events during our entire visit. The choreography was lots of fun, has great humour and constant action. Ricardo the host made the experience even more engaging for the crowd as well and I loved his energy throughout our stay.
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May 21, 2026
Best Birthday Trip Ever!
My experience here has been absolutely fantastic from beginning to end. The entire staff made us feel welcomed and taken care of every step of the way, and the events were always fun, well organized, and memorable. A special thank you to Ricardo, who truly went above and beyond to make our stay special with his kindness, energy, and outstanding service. Ricardo was the best! 10/10 experience — I can’t wait to come back!
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Meals to go
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.