Resort Details

Dining
OnSite Dining
  • El Faro

    This casual lunch buffet features wonderful Mexican appetizers.

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.


  • El Mercado Buffet

    The El Mercado Buffet offers eclectic, international fare by day, while showcasing the most delicious, authentic Mexican dishes for dinner.

  • El Rodizio

    Ignite your taste buds with our Brazilian cuisine and savor an unforgettable dining experience.


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.


  • La Dorada

    Enjoy a wonderful presentation of the flavors of the Mediterranean in all their glory.


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Star Rock Café

    A variety of American favorites are presented here to satisfy all of your cravings! 

    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.
  • Trattoria by El Faro

    If you are looking for savory, authentic Italian offerings, then you have come to the right place. A rich and delicious dinner awaits all guests. 


    Dinner reservations are subject to availability for dinner reservations prior to arrival, please contact customer service desk at the respective hotel.

  • Various Bars / Lounges

    - El Kiosko Beach Grill

    - El Puente Ice-cream Saloon

    - Galaxy Discotheque

    - La Cupula Lobby Bar

    - La Perla Pool Bar

    - Theatre Bar



Room Type
  • Premium Room

    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Premium Near Pool
    Effective (06/02/2023)Formerly Double Near Pool 

    Bedding :  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Two Bedroom Family

    Bedding: 1 King bed and 2 double beds.

     Bedding requests are not guaranteed and are based on availability at time of check-in

    Occupancy limits: 6 total.

    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Junior Suite Ocean Front
    Bedding :  1 King Bed or two double beds.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Junior Suite Ocean Front Beach Access
    Bedding :  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Penthouse Suite
    Bedding : a king bed or rollaway beds available on request.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 4 adults.
    • Air conditioning
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Junior Suite Promo
    Bedding :  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 2 Total.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Safe
    • Telephone
    • Widescreen TV
    • Wireless internet connection
  • Two Bedroom Family Junior Suite
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Safe
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Near Beach
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless internet connection
  • One Bedroom Family Near Pool
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Safe
    • Widescreen TV
    • Wireless internet connection
  • One Bedroom Family Pool Walkout
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Safe
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Safe
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Tropical View
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Ceiling fan
    • Direct dial phone number
    • Hair Dryer
    • Safe
    • Widescreen TV
    • Wireless internet connection
  • Junior Suite Beach Access
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Premium Promo Room
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
  • Premium Tropical View
    Bedding:  1 King Bed or two double beds.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy : 3 adults and 1 child.
    • Air conditioning
    • Bathroom amenities
    • Telephone
    • TV
    • Wireless internet connection
On-Site Amenities
  • All-inclusive meal plan
  • Babysitting*
  • Beachfront*
  • Child programs*
  • Disco*
  • Golf,Offsite*
  • Ironing Amenities (On Request)*
  • Jacuzzi
  • Liquor store*
  • Medical Facilities Service*
  • All-inclusive meal plan
  • Babysitting*
  • Beachfront*
  • Child programs*
  • Disco*
  • Golf, Offsite*
  • Ironing Amenities (On Request)*
  • Jacuzzi
  • Liquor store*
  • Medical Facilities Service*
  • Meeting rooms*
  • Parking*
  • Pool
  • Restaurant
  • Spa*
  • Tennis court*
  • Wireless internet connection in public areas

* Fees may apply

On-Site Recreation
  • Children's program *
    STAR CAMP:

    Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the  approach and theory of multiple intelligences, which advocates personal growth through cooperation.
    · Discover a new, artistic dimension by reproducing giant versions of works of art as a team. 
    · Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu. 
    · Record short films, become a journalist, publicist or the stars of an improvised video. 
    · Discover the inner artist by working with clay. 
    · Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members. 
    · Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool. 
    · Learn how to get a hard-boiled egg into a bottle or experiment with colors. 
    · Summer classics like darts, capture the flag or Olympic-style events.

    Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old

    STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles

    Star Camp Shows:
    On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nights 
    What's New!
    Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show
  • Pool *
  • Sailing *
  • Teen programs *
    - Teens disco
    - Eagle Star camp - 13-17 years old

* Fees may apply

Discover a slice of Eden in flourishing gardens with a never-ending pool weaving through the contours of the resort like a tropical lagoon and creating a fantasy that adults as well as kids will love! The Iberostar Waves Paraiso del Mar Hotel offers one of the largest pools in all of Riviera Maya- over 3,280 feet in length! Its white sand beach is one of the best in all of Mexico. 


Scuba diving enthusiasts will love the convenience of the five star PADI and SSI diving center offering excursions to the treasures of the Caribbean reefs (fee). Play a game of tennis, work out in the gym or just relax in the Jacuzzi while the little ones are entertained and supervised at Star Camp. Sports aficionados who enjoy the great outdoors will be impressed by the Iberostar Waves Paraiso del Mar's extensive list of sports and leisure offerings. Enjoy great golf in an incredible setting at the 18-hole, par 72 Iberostar Playa Paraiso Golf Course. 


Enjoy appetizing specialties from Mexican fare to international cuisine. Choose from seven specialty restaurants (a la carte dining restrictions apply) connected by walkways over lagoons near the open-air lobby. Additionally, the two abundant buffets offer delectable choices. For casual diners, there's the two grills/snack bars and the ice cream parlor! Eight bars and lounges offer tropical spirits to your heart's content, while teens can enjoy their own disco. At night, enjoy live entertainment in the theater.

Property Information

Carretera Chetumal KM 309, Playa Paraiso, Playa Del Carmen, QR, Mexico

Guest Reviews from Apple Vacations Customers

Guest Reviews from Our Customers

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8150 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family vacation.

    We are visiting this location for 18 years If you've never be here, We strongly recommend to come you won't regrett. Staff workers are really awesome here, helping in professional scale. They are make our stay here. Doinh the most to be comfortable is possible.. Thank you for management. Thank you for all prestige club workers. We, I recommended meat Ernesto bar tender at a prestige.ERNESTO, VERY BIG HEART and a GENTLEMAN., WE FEEL LIKE HE'S OUR FAMILY MEMBER🫶🫶🫶 AND I BELIEVE NOT ONLY OURS, THANK YOU SO MUCH. ERNESTO, GOD BLESS YOU.

    Sep 02, 2026
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Beware of "Invitations"! Pure Timeshare Trap

    We were 'invited' to a special breakfast with promised upgrade amenities. "Let us amaze you!" was proudly announced in big letters on top of the 'invitation' sheet we received. To do so, we had to wait until 10 am in our room when an employee came to fetch us and drove us to a Selection-class hotel. There we had to register, were asked to show passports and credit cards, and were questioned about our holiday experience. Then we had to wait again until a 'manager' came to take over. After that, the whole situation quickly turned out to be nothing else but a high-pressure timeshare sales pitch. The moment the highly trained sales team realized we were rational, well-informed, and wouldn't blindly sign a $20,000 to $160,000 contract with highly questionable value in return on the spot ("This offer is ONLY TODAY. You HAVE TO SIGN NOW, BECAUSE of our ongoing partnerships with major travel agencies..."), the friendly mask dropped. We were immediately "uninvited" and driven back. No breakfast, no apologies and promise kept: We really were amazed. The promised perks are only for those ready to cave into a well-prepared manipulation. This whole charade wasted an entire morning of our precious holiday time. Terrible way to treat paying guests. This is not how you win the loyal customers of tomorrow; this is how you lose them for a lifetime.

    Aug 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing!!

    My experience here was amazing for the 4 days that my partner and I went. The whole staff was amazing and worked well together to provide an exceptional experience for the guests. The arrival hostess named Amavilia Frias de la Pena was such a great individual to us. She was very friendly and helpful with ANYTHING that we needed. Del Mar is lucky to have her. We will definitely come back and hopefully see her again!!

    Aug 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun, alot of experiences

    Arrival hostess Amavilia frias de la pena is really good at her job!! The whole team was awesome but She definitely stood out!!

    Aug 16, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Iberostar Gets It!

    Excellent resort with service to match! Diego, Omar, Manuel, Alesa, and David really helped to make our experience one of the best ever! We will be back!

    Aug 06, 2026
Hotel Advisories
  • AdvisorySPRING BREAK POLICY: Bookings traveling in the months of March and April will be subject to the following conditions: · The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in. · In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Fee: 33.94 Mexican peso (Plus Taxes) per person, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 32.57 MXN (approx. $2.50 USD) Eco tax, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 13
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.    

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

     

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.