Hilton Sedona at Bell Rock

Guest Reviews from Our Customers

TripAdvisor Traveler Rating

2157 reviews

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  Very disappointed

  I’ve been staying at this Hilton for the past 10 years was one of my favorites to stay at Sedona. They are now charging for parking, which is kind of the norm across the country now in Hilton, which is very disappointing after paying more than $350 for a room for the night. But now they want you to use an app to pay for parking. I parked about 300 yards from the front desk and I started using the app as I walked to the front desk. They had me checked in before I was finished. It was not easy to use. There signs all over at the front desk saying that you had to pay for parking the front desk. The person a the front desk told me I had to login to the Wi-Fi to make it work. This is very annoying after a long day of travel, you have to pay for parking with an app, why can’t they just charge you to the room? I’m a pilot and go to many Hilton‘s around the world. This is the first, I will be looking for other hotels to stay in other than Hilton if they’re gonna have to use an app to pay for parking , it’s bad enough if they’re charging for parking as it is, it’s very disappointing.

  Aug 22, 2026
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  Great hotel and great conference/meeting areas.

  This is an absolutely gorgeous location and I haven't stayed here before because it is so close to home (Flagstaff). Finally got my chance to stay here for a board meeting. I was given a room with a great view of the red rocks on the third floor. The room was comfortable and quiet with great atmosphere, from a sky/star gazing area and great trails. Great service as I was asked many times if I needed any assistance or how my day was by staff I passed in the hallway as well as at a position. The place was clean and very presentable. The conference room was large and had good sound and AV. Our food for the meetings was very good and well made. The pool complex looked great and I was jealous of the people in there while I was wearing a suit (but not a bathing suit). I look forward to coming back again.

  Jul 17, 2026
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  The good, bad and the ugly

  spent a few days at the resort: Good, Bad and the Ugly. The good: great views and only very short drive to Sedona. Most of the staff is friendly and helpful. Ivan was a big help at the Valet. The rooms are nice with almost no wear and tear shown. The Bad: The hallway carpets need to be replaced as there are many stains. The Olympic sized lap pool is under construction and could not be used. The spa & wellness center was also under remodeling so they setup some sort of makeshift spa... a little weird. the Tennis courts need to be resurfaced with the upper court having water pooled on it constantly. the second tennis court had some sort of rubber cover and was lifting up making the courts nearly unusable. Ugly: We had a bad experience in the Hotel restaurant with one of the waiters and the food was way over priced. Food offerings in the restaurant were limited and a little strange....i.e. deviled eggs? never seen a nice restaurant serving deviled eggs. ...Stay away from the restaurant at the Hotel. Go to Mileys restaurant within 3 minutes walk from the hotel. Great Breakfast, great staff and great mexican food. I would say overall the hotel has that typical Sedona hotel ambience and smell in a good way. However, the property's failure to disclose renovations, some staff with questionable attitudes, and general lack of upkeep keeps this hotel and location from receiving higher marks. Maybe when all facilities are up to date and working it can receive higher marks. Recommendation: Restaurant: change the food selection by adding some better appetizer selections, smaller plates and add some more familiar options.

  Jul 01, 2026
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  Best chain hotel in the area

  Best hotel in the area with a large pool, restaurant and nice views. We stayed on points it is south of Sedona so away from the madness. We had a large KIng suite. There are 2 pools, bar service, a large restaurant but parking up the hill or down the hill may be problematic for some, we had handicapped parking near the lobby.

  Jun 05, 2026
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  Horrible & Racist Valet Supervisor Michelle

  Pretty resort but for staying as a Diamond member we had the WORST experience, especially with the head lady Michelle at the valet station. I will get to that in a min. Our view was full of construction people working when we over look the lawn so really no use being on the balcony since there was so much noise during the day. I came a day after my friends did, and while waiting for my car the next morning, this lady Michelle greeted me. She didn't introduce herself so I wasn't sure who she was but I greeted back and then she asked so many personal questions it made me very uncomfortable. Where are you going, how long will you be out yada yada. Asking things are none of her business. When we got back, she looked at us and asked if we're checking in? I found out that she actually tried to ask my friend to show ID when she retrieved her car the day before- even though she showed the text that her car was ready. For a group of girls who looked like we didn't belong there, I am sure she recognized that she has seen us before. But for her to treat us like we didn't belong there, is another story. You would expect your employees to recognize their guests and treat everyone with respect, as we are paying with the same dollars, even more so when we are Diamond members. Do better Hilton. This lady Michelle is supposed to be head of the valet service and be a good role model for the staff but all she does is treat guests like me with prejudice and questioning like we are already suspects. If she treats us paying customers like that, I'm sure she treats her staff like crap. We are paying for this service, it isn't free yet we are treated like we are taking advantage of something that we are paying for?!

  Jun 03, 2026