Resort Details
- Wai'Oli Lounge
After a day of adventure exploring the volcano and historic Hilo town, sit down and unwind at the Wai'oli Lounge, with its picturesque view across Hilo Bay. Wai'oli means "Happy Water" and what better way to end the day (or to start the day) happily with a refreshing Lava Flow or Mai Tai! Beer, wine, well drinks and more exotic tropical drinks are available.
CASUAL DINING AND PUPUS: daily
Relax with casual fare and appetizers in the Wai'oli Lounge. On the weekends, enjoy the sounds of live Hawaiian
GRAB & GO MEALS: dailyDuring the day, Wai'oli Lounge offers a “Grab & Go” limited meal service, including a variety of sandwiches and salads, and the soup du jour.
- WSW The SteakhouseThe letters “WSW” represents Whiskey Steak and Wine and occupies 5,600 square feet in the area where the former Queens Court Restaurant was located and is the only true steakhouse in Hilo featuring first-class steaks, an array of seafood, the best wine list in East Hawaii and a table-side Whisky Cart.WSW The Steakhouse will be serving dinner daily. The expansive menu to include and not limited to Premium Certified Black Angus steaks and chops, daily specials such as Surf & Turf, Wagyu Grade Tomahawk Live Kona-Cold Whole Lobster. A floor to ceiling walk around glass display showcases the impressive selections of wines and spirits. If guests are Whisky enthusiasts, we have a Whisky Cart with hand-picked selections that will be poured table-side.
- Banyan View
Bedding: 1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 3 children, 4 total
All guests at this property are charged as adults regardless of age.- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- High speed internet access fee*
- Maid service
- Telephone
- Voice mail
- Ocean Front No Balcony
View: views of historic Hilo Town, treetops, and expansive Hilo skies.
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 3 children, 4 total
All guests at this property are charged as adults regardless of age.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- High speed internet access fee*
- Maid service
- Telephone
- Voice mail
- Ocean Front
View: Views of Coconut Island, Hilo Bay, and the Pacific Ocean with Mauna Kea as the backdrop.
Bedding:1 king or 2 queen beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 4 adults, 3 children, 4 total
All guests at this property are charged as adults regardless of age.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- High speed internet access fee*
- Maid service
- Mini Refrigerator
- Telephone
- Voice mail
- 1 Bedroom Banyan View
Bedding:1 king bed. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 2 children, 3 total
All guests at this property are charged as adults regardless of age.On the banyan side of the hotel; suite with separate living room; 736 square feet.
Please note that room requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- High speed internet access fee*
- Maid service
- Refrigerator
- Telephone
- Voice mail
- 1 Bedroom Banyan View w/ Kitchenette
Bedding:-2 queen beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 5 adults, 4 children, 5 total
All guests at this property are charged as adults regardless of ageCorner suite with kitchenette, on the banyan side of the hotel.770 square feet.
Please note that room requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- High speed internet access fee*
- Kitchenette
- Maid service
- Telephone
- Voice mail
- 1 Bedroom Ocean Front
View: views of Coconut Island with Mauna Kea as the backdrop.
Bedding:-2 queen beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 5 adults, 4 children, 5 total
All guests at this property are charged as adults regardless of age.Additional amenities: Corner suite with kitchenette, overlooking the pool and lawn, featuring 784 square feet.
Please note that room requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Alarm clock
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- High speed internet access fee*
- Kitchenette
- Maid service
- Refrigerator
- Telephone
- Voice mail
- Premium Ocean Front
Bedding:1 king bed. Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 3 adults, 2 children, 3 total
- Air conditioning
- Alarm clock
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- Banyan View - Stay Longer and SaveOccupancy limits - 4 adults, 3 children, 4 total
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- Ocean Front No Balcony - Stay Longer and SaveOccupancy limits - 4 adults, 3 children, 4 total
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- Ocean Front - Stay Longer and SaveOccupancy limits - 4 adults, 3 children, 4 total
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- Premium Ocean Front - Stay Longer and SaveOccupancy limits - 4 adults, 3 children, 4 total
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- 1 Bedroom Banyan View - Stay Longer and SaveOccupancy limits - 2 adults, 1 children, 2 total
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- 1 Bedroom Banyan View Suite Kitchenette - Stay Longer and SaveOccupancy limits - 5 adults, 4 children, 5 total
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- 1 Bedroom Ocean Front - Stay Longer and SaveOccupancy limits - 5 adults, 4 children, 5 total
Bedding:-1 king or 2 double beds. Bedding Requests are not guaranteed. They are based on availability upon check-in.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Wireless internet connection
- 24-hour front desk*
- Beauty shop/salon*
- Coin operated laundry*
- Gift/News stand*
- Golf,Offsite*
- Ice machine
- Massage services*
- Non-smoking rooms available*
- Parking
- Pool
- 24-hour front desk*
- Beauty shop/salon*
- Coin operated laundry*
- Gift/News stand*
- Golf, Offsite*
- Ice machine
- Massage services*
- Non-smoking rooms available*
- Parking
- Pool
- Restaurant*
- Safe deposit box*
- Tennis court, Offsite*
- Travel agency*
* Fees may apply
- Pool
- Golf *Nine-hole golf course across from hotel.
- Tennis court *Tennis courts nearby.
- Volcanoes National Park45 minutes away.
- Liliuokalani GardensDirectly across the street from the hotel.
* Fees may apply
Castle Hilo Hawaiian Hotel offers a variety of accommodations. Standard rooms have gorgeous views of banyan trees. One-bedroom ocean-view rooms also treat guests to the sight of Mauna Kea in the distance. WiFi is available in all guest rooms.
The grounds of Castle Hilo Hawaiian Hotel contain a gift shop and beauty salon. Lush lawn and garden areas provide moments of tranquility, as does your private lanai. Stroll over the walking bridge and reflect near the ponds. Or head down to the ocean and watch the water kiss the lava rocks. At Castle Hilo Hawaiian Hotel, you're bound to feel the "mana" (or rejuvenating power) of this amazing island.
Wake up to sunlit ocean views in your deluxe rooms, and count the stars over Coconut Island before going to sleep. And in between, should you decide to stick around the hotel, there's plenty to fill your day and revive your spirit. Swim in the freshwater pool. Play nine holes of golf or a game of tennis. Walk to Onekahakaha Beach, relax under historic banyan trees, or stroll through Liliuokalani Gardens. As the sun makes its way to the blue horizon, make your way to Waioli Lounge for a cocktail, then dine on local flavors at Queen's Court. Castle Hilo Hawaiian Hotel has everything you need - and so much you want - in a full-service hotel.
Castle Hilo Hawaiian Hotel is the ideal spot for exploring Big Island attractions (and a mere two miles from Hilo Airport). A 45-minute drive takes you to Hawaii Volcanoes National Park, where you can spend the entire day - which is usually required to get your fill. Ski Mauna Kea during the winter months. Visit Halemaumau crater and utterly gorgeous rainforests, waterfalls, and orchid farms. Wander into Hilo town, where you'll find a plethora of antique stores, farmers' markets, and island restaurants. From Castle Hilo Hawaiian Hotel, you can experience it all.
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
2562 reviews
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Aug 22, 2026Great Hawaiian Hotel
We loved this hotel! It was a great location and the best we’ve stayed in Hilo by far. It’s difficult to find even 5-star hotels in Hawaii that don’t have a bug problem (cockroaches specifically), so we were so so happy to stay here for over a week and not find any unwanted bugs in the room nor any of the facilities! The room was cleaned consistently by house keeping while we were there and was in good condition. Air conditioning worked well and there was no mold/mildew smell you often find in the tropics. The gym was quite nice and had many machines available. We also loved the convenience store located on property where we got our breakfast and snacks daily. Parking was free and sometimes busy due to the restaurant’s busyness, but easy overall.
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Aug 09, 2026So much fun
Good loction nice staff awsome bar
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Aug 08, 2026
Hotel staff were nice
The service and everything was on
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Jul 19, 2026
Good Value for Money, with a Backrooms-Like Interior
I don't usually write hotel reviews, but this stay was memorable enough that I felt compelled to share my experience. For the price, this hotel offers good value. The entire property - from the lobby and hallways to the guest rooms - is clearly dated, but everything was clean, functional, and well maintained. We stayed in a double queen room, which was surprisingly spacious. Our family of four was able to open all of our suitcases with plenty of room left to move around comfortably. One thing I really appreciated was the soundproofing. Hilo is full of loud frogs and birds at night, but once the windows were closed, we couldn't hear them at all, making it easy to get a good night's sleep. What really makes this hotel stand out, though, is its atmosphere. If you're familiar with the "backrooms" internet aesthetic, you'll know exactly what I mean. The hallways are lined with bright white fluorescent lights in a repetitive pattern, giving them an oddly endless appearance. Inside the room, the plain, faded yellow walls around the sink and bathroom add to the uncanny feeling. Combined with the excellent soundproofing and the quiet interior, the whole place has a surreal, liminal-space vibe. For most people, this probably won't matter one way or the other. But if you're someone who enjoys the backrooms aesthetic, staying here becomes an unexpectedly fascinating experience. It's not luxurious or modern, but it's clean, affordable, comfortable, and strangely memorable.
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Jul 09, 2026
Pleasant homey hotel
First time staying at Hilo Hawaiian Hotel, it was convenient, free parking and with costco package I got, received a larger food credit per day for their restaurant and bar than what they normally give ($25 for package, also received $10 credit but they couldn’t be combined). They all closed early so was only able to use one $25 credit for dinner. We ate in the bar which was a bit pricey but some items cheaper bc ala carte vs complete plates. It was also larger portions for sharing. We enjoyed our time here. Our room was nice, only issues were it wasn’t set up for 3 people to be in the room even though our reservation was for 3 people and where our room was, it was noisy because it was basically right above where all the extra couches were. There were kids sports teams staying at the hotel at the same time so they could get loud. I had a friend staying at another section of the hotel and she said kids were running up and down the hallways. This hotel caters to a lot more “local” people, meaning those who live in Hawaii. I still think it’s a great hotel especially since they renovated. I’m sure it’s probably not crazy or loud all the time. They also don’t have daily housekeeping, which we were fine with. If we needed anything, like another set of towels or more toilet paper we were able to get from the front desk. All the staff we came in contact with were very helpful and nice. Definitely recommend this hotel.
- AdvisoryA mandatory Resort fee of $30 USD (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
- AdvisoryThe hotel is including: • The complimentary continental breakfast will be replaced with a daily $10.00 Dining credit for each day of stay. • The $10 credit is applicable at the WSW restaurant and can be used for Breakfast (from ala carte menu) or for Dinner. • Upon check-in, guests will receive the $10.00 Dining coupon(s) in the room key packet. • A coupon is issued per room, for each day of stay and cannot be combined. • The credit will be reflected in the guest’s bill upon check-out.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Resort fee inclusions:
• Local, Inter-island, US, Toll-Free calls
• Wifi Local Newspaper-Upon availability
• BPA Free Logo Bottle 1 per person
• Use of Filtered Water Refill Station
• Use of Fitness Center (18 years & over)
• Self-Parking (upon availability)
• In-room Coffee/Tea
• Use of Oceanside Fresh Water Swimming Pool with Sundeck
• Personal Hand Sanitizer
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time and without notice. The hotel can provide current fee and inclusions when you check-in.
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