Hotel Details
- BoghaliAwaken your senses with spices, curries, and flavorful sauces at this exotic Indian restaurant.
- Chang ThaiSweet, salty, spicy, and tangy, all combined in the most sophisticated gastronomy of South East Asia.
- Chic CaberetThis venue requires a reservation and an additional fee payable directly to the hotel
A delicious show. A spectacular dinner.
Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun! - El DoradoA savory steak house with the best grilled cuts.
- La AdelitaMexican restaurant with authentic dishes, such as northern-style burritos and Margarita shrimp.
- PortofinoItalian restaurant with artisan pizza, pasta and other classic dishes.
- Poseidon
Beachfront restaurant with fresh grilled fish and exquisite rice dishes
- SumptuoriTeppanyaki restaurant with show cooking and Japanese specialties.
- Various Bars/Lounges15 uniquely themed bars, including a swim up bar, beach bars, a sports bar, Lobby and waiting bars, and even a sky bar.
- Junior Suite Garden Lagoon View
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- King bed
- Loft Suite
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- King bed
- Minibar
- Family Selection Junior Suite BeachsideBedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy: 3 adults, 2 children, 4 total- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Family Selection Loft Suite
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- TV
- Connecting SuiteBedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-inOccupancy Limits – 6 adults, 5 children, 8 total.- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
- Junior suite pool sideBedding: 1 king size bed or Double bed and Sofa bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 4 adults, 2 children, 4 total.- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
- Junior Suite Beachside
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
- Wireless internet connection
- Family Selection Loft Suite Jacuzzi Terrace
Bedding: 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 3 children, 4 total.
- Bathroom amenities
- Bathtub
- Cable television
- Coffee/Tea Maker
- Double beds
- King bed
- Safe
- Sofa bed
- Wireless internet connection
- Family Selection Junior Suite Beachside Ocean ViewBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Bathroom amenities
- Bathtub
- Cable television
- Coffee/Tea Maker
- Double beds
- King bed
- Safe
- Sofa bed
- Wireless internet connection
- Family Selection Junior Suite Beachside Panoramic Ocean ViewBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Bathroom amenities
- Bathtub
- Color television
- Double beds
- King bed
- Safe
- Wireless internet connection
- Junior Suite Garden Lagoon SingleBedding - 1 king size bed, Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- King bed
- Safe
- Wireless internet connection
- Family Selection Junior Suite Beachside Panoramic Ocean FrontBedding - 1 king size bed, Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- King bed
- Safe
- Wireless internet connection
- Junior Suite Poolside Ocean ViewBedding: 1 king size bed or Double bed and Sofa bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.- Air conditioning
- Balcony/Lanai/Terrace
- Coffee/Tea Maker
- Safe
- Widescreen TV
- Wireless internet connection
- Junior Suite Pool AccessBedding: 1 king size bed or Double bed and Sofa bed.Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Junior Suite Pool Access BeachsideBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Loft Suite Jacuzzi TerraceBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Junior Suite Swim Up BeachsideBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Loft Suite Jacuzzi Terrace OceanviewBedding - 11 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Family Selection Loft Suite Jacuzzi Terrace Panoramic OceanviewBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Safe
- Telephone
- TV
- Wireless internet connection
- Ambassador St Swim Up BeachsideBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Residence Suite Beachside Partial Ocean ViewBedding - 1 king size bed or Double bed and Sofa bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limits – 6 adults, 4 children, 8 total.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children programs
- Concierge desk
- Laundry/Valet service*
- Pool
- Spa*
- Tennis court*
- Tour/sightseeing desk
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children programs
- Concierge desk
- Laundry/Valet service*
- Pool
- Spa*
- Tennis court*
- Tour/sightseeing desk
- Water sports*
- Please contact the hotel for additional information.
* Fees may apply
- Children's pool
- Children's programClubs for babies, kids and teenagers
- Direct access to a beach
- Fitness center on-site
- Motorized Water Sports *
- Non-Motorized Water SportsIncluding stand up paddleboard
- Pool4 pools, including one for children.
- Spa *Zentropia Palladium Wellness & Spa offers you a luxury spa and wellness centre where all kinds of treatments are available, including water slides, whirlpools, an ice cabin, a dry and moist sauna, a foot bath with stones and a sensation shower.
- Tennis court *
Rafa Nadal Tennis Centre is onsite at Grand Palladium Costa Mujeres. You can benefit from:
- 8 illuminated clay tennis courts.
- 1 soccer field for teams of 7.
- 1 paddle tennis court.
- Bar-cafeteria with TVs to watch tennis among other sports.
- Gym for warm-ups, stretching and basic workouts.
- Exclusive exposition of Rafa Nadal objects and garments.
- Merchandising store with premium products and stringing service available.
* Fees may apply
Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Select Costa Mujeres you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.
The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
13817 reviews
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May 21, 2026Costa Mujeres Hotel
The quality of Grand Palladium resorts has gone downhill and this was definitely worst experience as a Travel Club member. Warning for family and couples visiting that the service and variety of food has gone significantly bad.we will not be coming back.
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May 19, 2026Wonderful Vacation
We had a Fabulous trip. Carlos, Leo, Aldo, Oliver, Katy went above and beyond. Pool and the beach were amazing!
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May 18, 2026My stay
Me and my boyfriend stayed for 8 days, and we had a great time! We loved our room; we just went with the most basic selection. They had extra pillows in the closet, but lacked replacing our towels with new ones. A great card to place on the bed to change the linens and a convenient light by the door to notify them to either clean the room or do not disturb, which was lovely. Easy to sleep unless the person above or next to you is loud. Transportation inside was generally easy except from your hotel building. The service on the first 4 days was great, and then it started to slow down. We love to tip, but when it's deserved (which we did for our favorites). However, there were two times at the buffet when we had no one come up and ask us for our drinks, and one of those times it was dead (like no one was in there). The buffet was pretty typical, but mostly the same meals. The lunch buffet lacked severely and we were sick of it by the 5th day. The issue I have staying at the main area of the Grand Palladium select is that even as an adult you didn't have access to TRS or the family selection side, which is where the only other buffet was. The Japanese restaurant was absolutely incredible and we honestly would've gone here 3-4 more times if we knew (hibachi was fun but the normal dining was our favorite. The Italian was so great too. Mexican was good if you ordered the right things, but the steakhouse was terrible. The sports bar was actually the worst I've ever experienced (I've been to the grand palladium white sands sports bar and it was 100X better than this crap (do not go even for drinks)). The only other thing that was an issue was the drive. After the highway, it's on a one-way road for a while, very bumpy (which is typical, but this is on another level - not for those who get car sick easily) Ultimately, it was a good experience, but I wouldn't choose this same resort or I would recommend doing TRS.
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May 18, 2026
Fabulous Guest Experience
My family and I spent two full weeks on this resort and was our third time in Mexico 🇲🇽 The customer service was truly exceptional to say the least. Starting with our Butlers - Abuid, Victor, Yurenni and Daniela couldn’t look after us enough! Always on hand with any questions, booking, reservations that we wanted to make and we’re always so smiley, welcoming and attentive. A big thank you to them for guiding us throughout our vacation. I have to mention the entertainment crew who got to know my family and I so well and bonded with us everyday - Leo, Dante Picante, Guillermo…these guys have great energy that spreads and lifts you up! There’s so many lovely people that I could mention including our lovely Yanet at the Isla Blanca buffet who made the most incredible pasta dishes for us 😋🍝 The focus on guest experience was truly noticeable and felt throughout our time here and would make us come back in a heartbeat. Final thing to mention - if you’re a tennis fan, the Rafa Nadal Tennis Centre is a magnificent experience! 🎾 For me, this experience and access alone gives this resort a huge edge and to be able to play on the clay courts and visit the Rafa Nadal museum still feels surreal 🙏 Highly recommend for families, couples, parties, short and longer holidays ☀️
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May 17, 2026
Bracelet activity
Jean was the Best we had a good Time doing bracelet
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $33.94 Mexican Pesos (approx. $1.65 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. Payable at check-in.
- AdvisoryIn order to attend the Chic Cabaret Show cost an additional fee's apply. The hotel can provide the current fee at check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Meals to go
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.