Hotel Details
- El Paseo
Our own extension of La Quinta Avenida, El Paseo is the main connection from the hotel entrance to the food & beverage and pool and beach areas.
- La Cocina
Mexican and Caribbean Market variety for breakfast, lunch and dinner
- The Grill at 1-26Fresh seafood and signature steak selections in our ocean view restaurant. Open for dinner
- Ocean View
Bedding: 1 King bed or 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
Maximum 2 children through age 12 stay free in existing bedding with atleast 1 adults.
Maximum 2 children through age 12 stay free in existing bedding with atleast 1 adult.
Unwind in this 409-square-foot room with a king bed or two queen beds and impressive views of the Caribbean Sea from a furnished balcony with lounge chairs. Take in the ocean from floor-to-ceiling windows or freshen up in the rain shower.
- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar*
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- Widescreen TV
- Partial Ocean View
Bedding: 1 King bed or 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
Admire partial views of the ocean from this 409-square-foot room with a king bed or two queen beds and floor-to-ceiling windows that open to a furnished balcony. Freshen up in the stunning bath with rain shower, dual sinks, and separate vanity.
Hyatt Grand Bed™
- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Blackout curtain
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- TV
- Swim Up and Club Access
Bedding: 1 King bed or 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults.
Spread out in this 409-square-foot room featuring 1 king bed or two queen beds and floor-to-ceiling windows that open to a terrace, furnished with lounge chairs and an exclusive shared pool. Relax in the luxe bath with rainfall shower.
-Hyatt Grand Bed™
-Grand Club access including: deluxe continental breakfast, hors d’oeuvres, international bar, coffee, water & sodas during the day, private check-in & check-out.
- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Blackout curtain
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- TV
- Grand Suite and Club Access
Bedding: 1 King bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
Relax in this 615-square-foot suite with a king bedroom and floor-to-ceiling windows opening to a furnished ample terrace. Enjoy oceanfront views to the Caribbean plus Grand Club access which includes daily breakfast and international bar.
Hyatt Grand Bed™
Grand Club access including:
-deluxe continental breakfast
-hors d’oeuvres
-international bar
-coffee, water & sodas during the day
-private check-in & check-out-Concierge service- Air conditioning individually controlled in room
- Bathrobe
- Bathroom amenities
- Blackout curtain
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Rollaway bed*
- Safe large enough to accommodate a laptop
- Slippers
- 1 King BedBedding: 1 King Bed.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total.
Enjoy views of the garden or resort grounds from a furnished balcony and floor-to-ceiling windows and a luxe bath with rainfall shower. Stay stylishly in this spacious room of 409-square-feet with a plush king bed.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen BedsBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Admire garden or resort views from the furnished balcony and stay refreshed in the sprawling bath with a rain shower and dual sinks. Relax in this 409-square-foot room featuring two queen beds and beach-inspired decor.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen Beds with Partial Ocean ViewBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Admire partial views of the ocean from this 409-square-foot room with two queen beds and floor-to-ceiling windows that open to a furnished balcony. Freshen up in the stunning bath with rain shower, dual sinks, and separate vanity- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen Beds with Ocean ViewBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Unwind in this 409-square-foot room with two queen beds and impressive views of the Caribbean Sea from a furnished balcony with lounge chairs. Take in the ocean from floor-to-ceiling windows or freshen up in the rain shower.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 2 Queen Beds Swim UpBedding: 2 Queen beds.
Room Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 4 adults, 2 children, 4 total.
Spread out in this 409-square-foot room featuring two queen beds and floor-to-ceiling windows that open to a terrace, furnished with lounge chairs and an exclusive shared pool. Relax in the luxe bath with rainfall shower.- Air conditioning individually controlled in room
- Bathrobe
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe large enough to accommodate a laptop
- Slippers
- TV
- 24-hour front desk
- Accessible facilities
- ATM/Cash machine*
- Babysitting*
- Beachfront
- Bell staff/porter
- Bicycle rentals*
- Children programs*
- Concierge desk
- Exercise gym*
- 24-hour front desk
- ATM/Cash machine*
- Babysitting*
- Beachfront
- Bell staff/porter
- Bicycle rentals*
- Children programs*
- Concierge desk
- Exercise gym*
- Gift/News stand*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: European Plan
- Pool
- Restaurant*
- Room service - limited hours*
- Spa*
- Tour/sightseeing desk
- Valet parking*
- Wireless internet connection in public areas
- Business Center*
- Meeting Facilities*
- Please contact the hotel for additional information.
* Fees may apply
- BeachBeach access to the beautiful Caribbean Sea
- Bike rental *
- Children's pool
- Children's program, onsite *-Hash Tag Teens Club
-Camp Hyatt Kid's Club - Fitness center on-site *Open 24 hours
- PoolThree Infinity pools and lap pool
- Spa *
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5721 reviews
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May 22, 2026Great hotel for a couples' retreat in Playa del Carmen
If you are looking for a relaxing couples' getaway, this hotel is a fantastic choice. The Highlights: Excellent Service: I have to give credit to all the staff for the excellent service - everyone was great. Special thank you to Farid at the reception, Manny the bellman and Lazaro at the restaurant for the great hospitality! Fantastic Food: You truly cannot go wrong with the food here; this hotel delivers. First, the breakfast restaurant offers very healthy options, including a dedicated gluten-free section, freshly pressed juices, and plenty of salads. There's an à la carte menu in addition to the buffet. For lunch, the Italian restaurant is amazing as all the tables are outside, adding a very nice ambiance. Every item on that menu was great, the tomato and mozzarella Bufala entree was fantastic, and the pizza and pasta were great. The steakhouse and Mexican restaurants were amazing for dinner; every item was great once again. Every dessert menu in any restaurant was outstanding, from the churros to the soufflé to the tiramisu - this place absolutely delivers. Pools & Beach: Plenty of space at the infinity pools to enjoy. The beach is good; while it isn’t entirely private, we always felt completely safe. Great Daytime Energy: There are plenty of activities during the day, including a daily DJ performance. It creates a great vibe without making it feel like a rowdy "party hotel." The daily champagne celebration is also a do-not-miss ritual. Excellent Location: The resort is located right by downtown Playa del Carmen. It was incredibly easy to step outside the resort to stroll down 5th Avenue and experience the local vibe.
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May 22, 2026
Devossion Play, Del, Carmen May 2026
The activities at the resort were fantastic and Erik and Mel kept us busy doing fun things. The servers were amazing. Danita and Yesi took great care of us. My only complaint is the seaweed was pretty bad.
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May 21, 2026Pretty Good for Our First Time in Mexico
Our stay at Devossion was excellent! The food was delicious, the staff were very hospitable and professional, the activities were so fun, the rooms were clean and spacious, and it is conveniently located near the excursions and other activities outside the resort (clubs, shopping). The price we paid was worth the quality we experienced during our stay. The only thing I would comment on is that some of the machines are broken and the AC at Azur/Carnivore doesn’t work. But overall, good experience and truly a celebration! Thank you so much for having us. Shout out to Melanie and Erik from entertainment, and Aaron from concierge for making our experience extra special and memorable :))
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May 21, 2026
4.5-Star Stay
The food was very good. Melanie from Entertainment and Erik were very nice and fun to be with. The water volleyball, the kayaking, and the finger painting. Only problem is sometimes the AC doesn't work in some areas like the restaurants.
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May 21, 2026
Family Vacation
It was great, Melanie and Eric were great and super fun. We went kayaking and played water volleyball with them. food is amazing and service was really friendly. The only problem I had was that some machines in the gym didn’t work. But the rest was amazing.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $31 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryA mandatory 6% per room per stay Service Charge is payable by hotel guest directly to hotel. Charge amount is subject to change.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 85.15 Mexican Pesos (approx. $4.89USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Meals to go: additional fees apply for brining a pet.
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.