Resort Details
- Arrecifes
Serving breakfast, lunch and dinner.
- Beach BarbecueLocated in the middle of the beach offering a different theme of delights every day such as Paella, hamburgers & hotdogs, chicken, and shrimp skewers, and more. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available.
- CulinariumEnjoy a perfect world of tastes, sights, and smells to delight the senses from our extensive à la carte menu for breakfast, lunch, or dinner; each preparation is full of flavor and creativity. Join us for pre-dinner drinks with our wide selection of shaken Margaritas.
- Culinarium RestaurantLatin Fusion Cuisine.
Breakfast and lunch a la carte.
Open for dinner a la carte from 5:30 pm to 10:00pm. Margaritas menu available
To enhance your dining experience our restaurant dress code is strictly enforced for dinner. No T-shirts, tank-tops, shorts, Bermudas, tennis shoes or beach sandals
All restaurants are non smoking. - Driftwood GourmetTo satisfy any cravings this oceanfront restaurant offers a variety of mouthwatering sandwiches, veggie dips and delectable healthy salads. This sea front restaurant is a vibrant celebration of food, energy, and music and beach life. Refreshing and unpretentious, the outdoor BBQ offers succulent burgers for those who want to maximize their time in the sun. Driftwood is located next to the main pool in front of the beach.
- Garcitas Swim Up BarLocated in the Premium Section, will pamper you with delicious bites
- Gourmet Pub
An array of creative dishes inspired from all over the world including Shepherd’s pie, Fish & Chips, Beef Meatballs, Baked Rice Pudding, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderful rustic, relaxed environment. This urban restaurant is an absolute can’t miss!
- Klay Talay Restaurant
Blends a variety of Asian styles into a fine fusion of Oriental cuisine. Open for dinner only.
Reservation required.
- La CarretaMexican a la carte specialties. Open for dinner
- MezcalitoThe style is rustic. The space is inviting. The drink is Mezcal. Named after one of Mexico’s favorite liquors, Mezcalito is located in the main lobby, and welcomes you with an assortment of high-quality liquors, as well as virgin cocktails.
- Mia CasaContemporary Italian Cuisine.
Open for dinner a la carte from 5:30 pm to 10:00pm. Air conditioned. - SandwicherieWood-fired oven pizzas served to order, along with a selection of Angus burgers, burritos, fresh salads, ice cream and other light snacks.
- Seaside MarketGuests can choose from a welcoming, lavish food display featuring cooking stations for breakfast. Preparations range from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This restaurant offers a journey through the world's different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
- Swim-up Oceanfront BarServing a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full premium drinks. Craving a drink while lounging? Don’t lift a finger – our poolside waiters are ready to serve your favorite drink. Located at the main pool in front of the beach.
- Various Lounges/Bars
BAR LAS GUACAMAYAS:
Bar with swings. Located next to Los Arrecifes serving your favorite cocktails with tropical music under a traditional palapa.SWIM UP BAR ARRECIFES:
Swim up bar. Lively pool bar to enjoy all kinds of drinks.BAR LOS COTORROS:
Bar with swings. Located at the relaxing pool.GUACAMAYA LOUNGE:
Seaside lounge offering live music and views of the sea.KANALOA BAR
Located in the infinity section.SWIM UP BAR COLIBRI
Swim-Up Bar pool bar to enjoy all kinds of drinks.SWIM UP BAR GAVIOTA
Swim-Up Bar and lounge in the heart of the hotel. Enjoy all kinds of drinks.LA CANTINA
Indoor bar at the Mexican Restaurant. Wide selection of tequilasMARGARITAS BAR
This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Culinarium restaurant.DRIFTWOOD BAR
Enjoy your favorite drink and the service of our poolside waiters. Located in the Driftwood BBQ Corner.
- Junior Suite
Bedding: 1 king-size bed or double beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy : 3 Adults.
These suites combine contemporary design with a cozy atmosphere designed for relaxation. Featuring a king-size bed, a spacious bathroom with a double whirlpool tub, and a private terrace or balcony to enjoy the tropical surroundings. Bright interiors and carefully curated details create a space that balances comfort and privacy.
- Air conditioning
- Bathrobe
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Luxury Junior Suite
Bedding: 1 King bed.
Occupancy limits: 2 adults
These suites blend contemporary design with classic details, creating an atmosphere designed for rest. Surrounded by tropical gardens, the space offers a warm and bright ambiance, a king-size bed, and convenient access to the hotel’s main areas. Every element has been carefully selected to deliver a private and relaxing experience.
- Air conditioning
- Bathrobe
- Hair Dryer
- Wireless Internet Access
- Wireless internet connection
- Swim up Junior Suite
Bedding: 1 King bed.
Occupancy limits: 2 adults.
Situated on the ground floor, these suites provide direct access from the private terrace to the main pool and swim-up bar. Featuring a king-size bed, fresh interiors, and open spaces that flow seamlessly outdoors, this category is ideal for enjoying the Caribbean lifestyle with the pool steps away.
- Air conditioning
- Bathrobe
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Beachfront Junior Suite
Bedding: 1 King bed.
Occupancy limits: 2 adults
Located just steps from the beach, these suites provide a tranquil retreat for those seeking a closer connection to the sea. Caribbean-inspired interiors, a king-size bed, and a private terrace or balcony invite guests to enjoy the ocean breeze. Designed to combine comfort and style, the space ensures a relaxing stay.
- Air conditioning
- Bathrobe
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Premium Junior Suite
Bedding: 1 King bed.
Occupancy limits: 2 adults.
Distinguished by a contemporary design and generous spaces, these suites feature refined details that emphasize comfort. A king-size bed, cozy sitting area, and inspiring tropical landscape or pool views create an environment for absolute rest and serenity.
- Air conditioning
- Bathrobe
- Hair Dryer
- Wireless Internet Access
- Wireless internet connection
- Premium Oceanview Junior SuiteBedding: 1 King bed or 2 twin beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy : 3 Adults.
Located on the upper floors, these suites feature a private balcony with panoramic views of the Caribbean. The design integrates modern interiors with warm, sophisticated accents to create an elegant, inviting ambiance. With a king-size bed or two double beds (subject to availability), this is the perfect setting to enjoy unforgettable sunrises and a serene atmosphere.- Air conditioning
- Bathrobe
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Premium Swim up Junior SuiteBedding: 1 King bed or 2 twin beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy : 2 Adults.
Designed for those seeking privacy and proximity to the water, these suites feature direct access from the private terrace to an exclusive pool. A king-size bed, modern interiors, and relaxing details create an intimate setting perfect for memorable moments.- Air conditioning
- Bathrobe
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Royal Retreat Beachfront Swim-Up Suite
Bedding: 1 King bed.
Occupancy limits: 2 adults.
Situated on the ground floor and facing the ocean, these suites provide direct access from the private terrace to an exclusive pool. Designed for those seeking relaxation and closeness to the water, the space features a king-size bed, contemporary interiors, and a comfortable sitting area with a sofa and chairs. The private terrace sets the stage for enjoying the Caribbean in a relaxed, intimate atmosphere.- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Widescreen TV
- Wireless Internet Access
- Royal Retreat Oceanview SuiteBedding: 1 King bed.
Occupancy : 3 Adults.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Whirlpool tub
- Widescreen TV
- Wireless Internet Access
- Royal Retreat Swim-Up Suite
Bedding: 1 King bed.
Occupancy limits: 2 adults.- Air conditioning
- Bathrobe
- Bathroom amenities
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Whirlpool tub
- Widescreen TV
- Wireless Internet Access
- Royal Retreat 1 Bedroom Studio
Bedding: 1 King bed.
Occupancy limits: 2 adults.- Air conditioning
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Direct dial phone number
- Widescreen TV
- Wireless Internet Access
- Royal Retreat Beachfront Suite - More InclusiveBedding: 1 King bed or 2 twin beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 2 adults.
- Air conditioning
- Ceiling fan
- Direct dial phone number
- Hair Dryer
- Telephone
- TV
- Wireless internet connection
- Exercise gym*
- Spa*
- Tennis court*
- Water sports*
* Fees may apply
- Direct access to a beach
- Fitness center on-site
- Non-Motorized Water Sports
Kayaks - Paddle out past the sandbar and float along with current as you look back at the stunning landscape. Explore every inch of the coastline. From the reef to the deeper, dark turquoise waters.
Snorkeling gear is also available to guests.
- Pool
El Dorado Seaside Suites sits on a ribbon of soft, white sand directly on the Caribbean Sea. But sometimes, you just want to soak up the sun poolside. That’s why the resort boasts four freshwater swimming pools, with convenient swim-up bars.
- Cotorros*
- Arrecifes
- Colibri**
- Gaviotas***Features a Jacuzzi
**Features a lazy riverAlso featuring an additional pool in the infinity section, with a Swim Up Ocean Front Bar.
- Sauna
- Scuba diving *
- Spa *
Náay Spa is inspired by Mayan and worldwide traditions, philosophies, and modern techniques. Offering signature spa treatments including massages and facials.
- Tennis court
Hard surface tennis court, rackets and balls provided free of charge at the front desk.
- VolleyballHead down to the beach for a friendly game of beach volleyball. Perfect your serve in the soft sand while working up a sweat. Then take a plunge in the ocean to cool off
- Golf *Golf Course located within 10 Miles of Property.
- On-site Entertainment
Daily and nightly activity program with live music and night entertainment
- Playa Del Carmen
- Ruins of Tulum
- Xcaret
- Xel- Ha
- Other Local AttractionsChitzen Itza Piramides, Cozumel Island
* Fees may apply
Located in Kantenah Bay El Dorado Seaside Palms. The Palms is the El Dorado Seaside’s original section, it is a romantic world surrounded by crystal blue waters, walkways, winds their way through lush gardens; hammocks are tucked away amid coconut palms. Just minutes away, there are opportunities to discover one of the largest reefs in the Riviera Maya,archeological destinations as well as Eco Parks, natural Cenotes, sandy beaches,and Mayan culture; 90 mins from Cancun International Airport and only a short drive away from Playa del Carmen and Tulum.
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
14531 reviews
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Sep 07, 2026Love this place
This is our second time and we are taking all our adult kids and partners next year too. If you like peace and quiet and Bali beds at no extra charge this is for you. We are happy with the food, yes the service is sometimes slow but the waiters work so hard especially at night, having many table to serve, a little patience and a good tip helps ease the time. What's the rush - you are on vacation. Yes, some tiles are cracked or broken - nothing is perfect but again - this is Mexico!!!! If you want an absolutely perfectly kept resort maybe put your hand in your very deep pocket and go to MayaKoba OR choose another Country, The drinks are great as are the staff and the gardens. Pools are good, beach is fine. The seaweed is a natural phenomenon that the beach bearers work absolutely tirelessly and nobody tips them! The bird and wildlife are lovely to watch. The ONLY two things that annoyed us is 1. where are all the seats and tables in the main bar!!!! They have all gone, so it's a swing or sitting on chairs laid out in rows with no table - totally ridiculous and management needs to put the small tables with chairs around them back ASAP. The three waiters in the morning in Arricefies in the outdoor seating by the ocean need to stop chatting and actually serve tables. All staff work really hard and are very pleasant and lovely apart from these three, we ended up going to the bar ourselves for our Prosecco and juice each morning to bring back to the table and stopped leaving a tip for these guys. But apart from this the resort is great and very good value.
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Sep 07, 2026
The people make the place extra special
This is our second year here. We love it and struggle to choose another location when we know how amazing it is! Luis and Jose were a major contributor to why we came back. This year Benjamin joined the duo and has been just as great! Their energy and effort really make each day unique and special.
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Sep 05, 2026
Entertaining
Benjamin and luis did a great job at the pool also Jose and Claudia too
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Sep 05, 2026
Amazing Time
Seaside Palms was awesome, the staff is so friendly and helpful and was there to help right away. Luis, Benjamin, Jose, and Carlos all made the pool and the activities such a fun time. The food was amazing as well, had no complaints of any of the food at all.
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Sep 02, 2026"We enjoyed this place" but some points well made by folk
We did enjoy our stay the site itself is beautiful the restaurants was most enjoyable, at the moment only 3 open every night all bookable, we had candlelit dinner on seafront which we thoroughly enjoyed, we did have an issue in breakfast/lunch buffet ie serving bacon and sausage at breakfast on the vegan counter one of us being a pescatarian anyway the problem was resolved they turned the sign around at breakfast. The staff where a big hit all greeting with a big Hola but my favourites was the buggy drivers they where top notch. We upgraded to a premier room which as other people have said about being updated but we liked our room everything worked and it was comfy the room overlooked private swim up bar pool which we used first couple of days met some nice people in pool / bar but the water was so cold and the sun disappeared by afternoon so we opted for the beach which as described had seaweed but the gallant lads raked it up all day so it was ok plenty of sun for sure agree about sunbeds bloody uncomfortable the sea was like bathwater, seaweed is a massive problem and there should be some way of catching it further out to sea Mexico Goverment should get involved we pay enviromental tax for our stay. TBH the beach area looked a mess with sand bags and like a wall out in the bay with metal poles sticking up neither of which did anything they need to shift it and make it presenable also there was a concrete jetty which probally hid pipes which wasn't appealing. We had a quite a discount off this holiday through tui but if you want 5 star then you have to pay the money we thought 4 for this site at moment but it could be 5 if they updated perhaps. Like we said we enjoyed our stay got a nice tan but it was over to quick Variety of wild life which was interesting a lovely couple of cats too both affectionate It is a fair ride from Airport we had private taxi through tui which was much better than sitting on a bus waiting for folk just a point on airport thought the vip lounge on way home was poor it was crowded and not a lot to eat. Uppers........... the staff, the food the beautiful clean site the walkways the wildlife. Downers....Some parts of beach as decribed
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: MXN 35.19(approx. USD 2)(Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Guests at the El Dorado Seaside Palms have full exchange privileges at the El Dorado Seaside Suites. Note, for access to Hidden Beach guests must obtain a day pass.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.