Hotel Details
- All Restaurant Dress Code
BREAKFAST/LUNCH DRESS CODE
To enhance the unique breakfast and lunch experience, please note the following casual dress code in all gourmet restaurants.For Ladies
Recommended: Sun dress, elegant sandals, T-shirts and skirts
Permitted: Shorts, T-shirts, flip-flopsFor Gentlemen
Recommended: Long pant, formal bermuda, polo shirt, sleeved T-shirt, sandals, or tennis shoes
Permitted: Shorts, sleeved T-shirts, flip-flopsNOT PERMITTED:
Swimming trunks, bikinis, swimsuits, tank tops, sleeveless shirts, baseball caps or any type of hat.
DINNER DRESS CODE
To enhance the unique dining experience, please note the following casual elegant dress code is all gourmet dinner restaurants.For Ladies
Recommended: Dresses, skirts, long pants, shoes, Capri pants, elegant sandalsFor Gentlemen
Recommended: Long pants, collared shirts, casual shoes
Permitted: Formal bermuda, dress sandalsNOT PERMITTED: Baseball caps, peaks, tank tops & flip-flops, sport shorts
- Cocotal RestaurantGuests can choose from a welcoming lavish food display for breakfast featuring cooking stations, mouthwatering dishes and irresistible home-baked bread. For dinner guests appetites are met with enjoyable tastes from all over the world served A la carte. Cocotal offers something for everyone in an elegant air-conditioned atmosphere.
- D’Italia VillasContemporary Italian cuisine and memorable dining experience by offering three essential must-haves; superior food
quality, an elegantly charming ambiance, and staff members that make you feel at home. Open for A la carte dinner. - D'Italia CasitasAuthentic Italian Cuisine in a luxury beachfront setting that offers traditional dishes, along with creations from our international chefs.
- Fuentes Culinary TheatreCome and enjoy one of the world's most avant-garde concepts in culinary entertainment. Open kitchen with full cooking show of iron chef level. A one-of-a-kind Culinary Theater with gourmet acts hosted and performed by our chef and sommelier designed to satisfy both, your appetite and your curiosity.
Our Creative Chef, will take you on a journey filled with exquisite aromas, colors, textures, contrasts and flavors, and the finest selection of ingredients from our greenhouse. Our Sommelier, guides you through the magic behind the subtle art of pairing to make this epicurean journey an absolutely memorable Gourmet Inclusive® Experience.
- Health BarServing fresh fruit, juices, whole wheat sandwiches and smoothies.
- Jojo's Caribbean Seaside GrillAt Jojo's the guest will be able to enjoy the fresh seafood and gourmet dishes with a spectacular view of the Caribbean in a casual ambience. The perfect place at night to delight yourself with the ocean breeze while savoring dinner.
- Kampai Pacific RimKampai not only has its own sushi menu, but also is creatively decorated with Buddha statues and other eye-catching oriental designs. Serves lunch and dinner.
- KickOcean front, in a laid back atmosphere you can enjoy delicious preparations from the grill as well as typical Mexican specialties together with an ice cold beer or other beverage of your liking.
- La Cabana PizzeriaWood burning oven pizzas served to order, and a selection of Angus burgers, gourmet bites among other succulent Mexican "botana" preparations.
- La Isla RestaurantThis open-air palapa restaurant features continental breakfast as well as A la carte international breakfast, lunch and dinner, with a special focus on Mediterranean cuisine at dinner.
- Rincon MexicanoWelcome to the real Mexico, the perfect place to experience during lunch time the authentic Mexican "street food" while you enjoy our relaxed ambiance with stunning garden views. During dinner, delight your senses with our exclusive "Mexican author's Cuisine” in a pleasant and casual atmosphere.
- Santa Fe GrillIn the midst of decor reminiscent of the old New Mexico missions, Santa Fe Grill is an innovative proposal catering unique flavors on coal oven-cooked dishes and presentations ideal for sharing. It is, no doubt, a memorable experience of our guest, recommended to enjoy at sunset, due to its spectacular view of the sun setting over the surrounding mangrove.
- SpotStart your day in paradise, merging into the jungle, in a stress- free scene; have a mouthwatering gourmet breakfast & lunch.
- Swim-Up Bars
Our Four swim-up bars serve gourmet snacks, premium cocktails and other refreshing beverages without you having to leave the pool.
- Bar La Isla
- Bar Las Fuentes
- Bar Pericos
- Bar Papagayos
- Bar Pelicanos
- Colibri
- Quetzal
- Faisanes
- Albatros
- Gaviotas Seashore Bar
- Bar Tucanes
- Spot - Thirty-Two Gourmet CornerServing delicious salads and sandwiches.
- Various Lounges/Bars- Bar Guacamayas- Bellinis Bar- Martinis Lobby Bar- Gaviotas Seashore Bar- Kick
- Beachfront Junior Suite
Bedding: 1 king bed
Occupancy limits: 2 adults, 0 children, 2 total
These newly renovated suites are decorated with inspirational Mexican culture located a few steps from the beach and close to a pool & natural salt pool. Featuring authentic dark wood furniture with king bed, each suite has contemporary bathrooms, double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere.
Size: 590 square feet
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Complimentary high speed internet in room
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Telephone
- Swim-Up Junior Suite
Bedding: 1 king bed or 2 Double beds
Occupancy limits: 3 adults, 0 children, 3 total
They offer a convenient access to a lazy river from your terrace or access to a tropical garden followed by the lazy river, these suites are decorated with inspirational Mexican culture. Featuring authentic dark wood furniture with king bed or two double beds, each suite has contemporary bathrooms, double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere. Located from villa 1 to 5 and from villa 40 to 44.
Size: 590 square feet
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Complimentary high speed internet in room
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Separate tub and shower
- Telephone
- Beach front Honeymoon SuiteBedding: 1 King Bed
Occupancy limits: 2 Adults
These suites feature elegancy, charm and full of romance with an amazing view of the Caribbean, great to lose yourself in a moment and enjoy our paradise.
Includes authentic dark wood furniture with king bed, each suite has contemporary bathrooms equipped with luxury Jacuzzi, double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere.
Premium services included: Personalized check-in, upgraded in-room amenities, champagne and fruit platter upon arrival, additional pillow menu, in-room aromatherapy menu, premium room service, Personal Concierge, exclusive pool and beach butler service. Includes
Size: 590 square feet- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Cable television
- Coffee/Tea Maker
- Gulf view
- Iron
- Ironing board
- Royal Suite
Occupancy limits: 3 adults, 0 children, 3 total.
Bedding: 1 king bed
Room carefully decorated, updated and designed to relax and enjoy, with DVD-player, connoisseur cabinet with four different selected spirits to delight, upgraded minibar. Welcome amenities (fruit basket, bottle of champagne and house wine), daily turn down service Butler/concierge service available supporting guest needs, aromatherapy and pillow menu to choose, dinner reservations, movie selection menu. All rooms feature lovely wooden furniture including king size bed only. Within the hotel facilities: Vonage internet phone, E-lounge and beach candle light dinner once during their stay. Located from villa 51 to 55 on first floor.
Size: 590 square feet
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Complimentary high speed internet in room
- Hair Dryer
- Iron
- Ironing board
- Separate tub and shower
- Slippers
- Telephone
- Royal Swim-up Suite
Occupancy limits: 3 adults, 0 children, 3 total.
Bedding: 1 king bed
With a convenient direct access to a lazy river from your terrace, these suites are decorated with inspirational Mexican culture. Featuring authentic dark wood furniture with king bed, each suite has contemporary bathrooms, double sinks and our signature amenities, creating an overall relaxing and romantic atmosphere. Included is a connoisseur cabinet with a variety of premium spirits, upgraded minibar, premium welcome amenities and complimentary internet access. Enjoy your private e-lounge and Butler/concierge service offering a wide array of services including personal dinner reservations, a selection of sports activities and an individual butler phone. Located from villa 51 to 55 second and third floor.
Size: 590 square feet
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Complimentary high speed internet in room
- Hair Dryer
- Iron
- Ironing board
- Separate tub and shower
- Slippers
- Telephone
- 2 Bedroom Presidential Suite
Bedding: 1 king bed in 1st bedroom and 2 double beds in 2nd bedroom
Occupancy limits: 6 adults, 0 children, 6 total
Additional Amenities: Step inside your oceanfront Presidential Suite with 2 bedrooms, living room, dining room, private swimming pool, indoor and outdoor relaxing hot tub, outdoor hammocks and much more. Oversized bathrooms for both bedrooms, Plasma screen TV and DVD player in both bedrooms, Surround sound theatre in living room, Fine Italian linens, amenities kit, products by Bulgari, Private swimming pool with personal chaise lounge chairs and beds, plus hammock on private patio. This suite also offers a kitchenette with refrigerator, microwave, blender, coffee maker, stovetop, utensils, and dining area.
Size: 3584.50 sq. feet
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bath tub with spray jets
- Bathrobe
- Bathtub/shower combination
- Cable television
- Ceiling fan
- Coffee/Tea Maker
- Complimentary high speed internet in room
- DVD player
- Hair Dryer
- Iron
- Ironing board
- Kitchen
- Microwave
- Minibar
- Plates and bowls
- Pots and pans
- Refrigerator
- Separate tub and shower
- Silverware/utensils
- Slippers
- Stove
- Telephone
- 24-hour front desk
- 24-hour room service
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services*
- Car Rental Services*
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- 24-hour front desk
- 24-hour room service
- Baggage hold
- Bell staff/porter
- Bicycle rentals
- Business services*
- Car Rental Services*
- Children not allowed
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free parking
- Golf, Offsite*
- Housekeeping - daily
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Medical Facilities Service*
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Shopping mall*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Valet parking
- Wakeup service
- Water sports*
- Business Services*
- Internet Access*
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We are the wedding specialist in the Riviera Maya, with on-site professional coordinator we are fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Beautiful and unique ceremony locations including a beach front chapel, gourmet cuisine, our distinguished service was created to enhance the experience and allow the bride, groom, family and friends to have not just a day celebration, but a lifetime of memories.
* Fees may apply
- Bike rental
- Direct access to a beach
- Fitness center on-site
- Hot tub
- Leisure FacilitiesAvailable activities include:
Tequila tasting
Soccer
Kayak tour
Dance lessons
Yoga classes
Cocktail lessons
Eco tour
Fruit carving
Greenhouse tour - Motorized Water Sports *Available activities include:
Wave runners
parasailing - Non-Motorized Water SportsAvailable activities include:
Paddle boats
Kayaks
snorkeling gear - PoolThere are 6 pools on-site including 5 freshwater pools and 1 natural salt water pool. This property has swim-up bars.
- Snorkeling
- Spa *
What the warm sun, sand and surf do for your body, the spa will do for your soul. Adhering to the ancient Mayan principles of earth, wind, fire and water in perfect balance, a visit to our exclusive spa will add another element to your vacation: joy.
- Tennis courtThere is 1, lit tennis courts on-site.
- Volleyball
- Golf *Golf course located within 5 miles of the property.
- Scuba diving *
- On-site EntertainmentDaily shows at the Guacamayas bar as well as live music to dance with.
- The Lone Star Food, Art & Music FestivalThe Lone Star Food, Art & Music Festival will be a series of 4 events taking place at El Dorado Royale that will gather world-class chefs and musicians from Texas. Guests will partake in activities such as meet and greets with renowned chefs and musical performances. (Additional fee)
* Fees may apply
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17908 reviews
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Jul 17, 2026EXCELLENTE!!!!!
We stumbled upon El Dorado Royale a few years ago and we are happy we did! I should have written this review months ago. The place is amazing! We love the location. The food is good, the grounds are immaculate but most of all the people are what continues to lure us back! We would like to mention a few. Our butlers Paula and Hugo took great care of us! Araceli at the Martini Bar was great! Angel, who waited on us at a few locations was above fantastic! Daniel at Kick was awesome! Isabella, the pool waitress! WOW!!! She was the best! Last but definitely not least, Norma at Rincon was sooo friendly and accommodating! We will be back in February so have the Margaritas ready!!!!
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Jul 15, 2026
Our Home Away From Home – Diamond Villa at El Dorado Royale
Another truly memorable stay at the Diamond Villa at El Dorado Royale! From the moment we arrived, we were reminded why we keep returning. Felipe welcomed us in the lobby with his warm smile and made the short golf cart ride to member check-in while taking care of our luggage—the perfect beginning to our vacation. Our butlers, Claudio and Adriana, are so much more than butlers—they genuinely feel like family. Their kindness, thoughtful attention to every detail, and sincere care made our stay feel effortless and deeply special. Jorge was also outstanding, always arriving with a smile and ready to help with anything we needed. A special thank you to Silverario, who kept our private pool spotless every single day. It was always sparkling, inviting, and ready for us to enjoy. We also want to recognize Alberto, our wonderful beach butler. He made sure we always had cold drinks and delicious snacks while relaxing by the ocean. His attentiveness made our beach days even more enjoyable and completely carefree. The grounds at El Dorado Royale are stunning. Everywhere you look is beautifully maintained, but what stands out just as much is the incredible staff. Everyone works so hard, yet they still greet you with a smile and a cheerful “¡Hola!” It creates such a warm and welcoming atmosphere throughout the resort. The waitstaff—Rodrigo and Jario (and sommelier Ricardo) at D’Italia, Victor and Yuli at La Cabana, and Luis at Pool 32—consistently went above and beyond to make us feel at home. D’Italia is our favorite dinner restaurant, and their friendly personalities and excellent service made every meal and every drink even more enjoyable. Our favorite lunch places included chili dogs from Kick and pizza at La Cabana. One of the best parts of returning to El Dorado Royale is the people. We also appreciated seeing familiar faces from past visits, which always adds to the feeling of coming home. It isn’t just the beautiful resort, delicious food, or breathtaking grounds that make this place so special—it’s the people. The staff genuinely treat you like family, and that is what keeps bringing us back year after year. Thank you to everyone who made our stay so memorable. We already can’t wait for our next visit in three weeks!
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Jul 09, 2026Fun in the Sun great food awesome staff
Well we have been members for 10 years now. Go once a year. The reason I gave a 4 is bc the resort is showing its age. Meaning, the furniture is so old it’s uncomfortable to sit on. Whether at certain bars and or restaurants. Not all of them. The pool chaise chairs the plastic with the vinyl mesh are terribly uncomfortable. The worn down chairs basically have no cushion or support. the back of the thighs are being compressed on the chairs wooden frame. Ridiculous ! Resort needs to update. Now the workers, staff, food and beverage were wonderful. No complaints. Kind friendly and very helpful. My wife fell down a step holding food not paying while talking to her friend and severely sprained both ankles no she wasn’t drinking. Was wheelchair bound for 5 days. Our butlers Paul and Ángeles were awesome. They listened and performed great. setting up the shuttle rides. Making our dinner reservations. Bringing coolers of so I could ice her feet every 2 hours for almost the whole stay. Itzel our hostess at certain restaurants was so kind friendly and personable. Loved her. The breakfast crew at the buffet were happy cheerful staffers that rent the extra mile. We took pics. Roberto’s speedy Gonzalez, Gerardo’s to name a few. Now for dinner selections. In order the best first. Wine Kitchen superb, casitas Italian excellent, jade asian loved it, kam pai, Habbs, Mexican Fuentes and Santa Fe.
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Jun 29, 2026
🌟Home away from Home!!🌟
Our second stay at El Dorado Royale once again exceeded every expectation. At this point, it truly feels like our home away from home. As Travel Advisors, we’ve had the opportunity to visit many beautiful resorts, but El Dorado Royale continues to hold a special place in our hearts. From the peaceful adults-only atmosphere and lush tropical grounds to the genuine hospitality, every visit reminds us why we continue to return—and why we confidently recommend it to our clients and groups. One of the things that impressed us the most was the exceptional cleanliness throughout the entire resort. Our room was impeccably cared for every day, and the evening turndown service added such a thoughtful touch. A heartfelt thank you to the housekeeping team for their outstanding attention to detail. The beautiful gardens, pools, walkways, and all common areas were also maintained to perfection every single day. The More Inclusive® experience truly sets El Dorado Royale apart. Very few resorts offer so many incredible experiences already included with your stay. We absolutely loved the catamaran excursion, spending the day at the beautiful Maroma Beach Club while enjoying authentic Mexican cuisine, and having access to exciting adventures like Jet Skis, cenotes, and even a water park. These unique experiences go far beyond the traditional all-inclusive vacation and create unforgettable memories. We also experienced the Náay Spa, and it was simply amazing. The peaceful atmosphere, beautiful facilities, and attentive spa team made it one of the most relaxing experiences of our trip. To everyone at El Dorado Royale, thank you for your passion, dedication, and world-class hospitality. You have created much more than a resort—you’ve created a place that truly feels like home. Keep doing the incredible work you do. We can’t wait to return and continue sharing this extraordinary resort with many more of our clients and groups. ⭐⭐⭐⭐⭐ — GO Couple Travel
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Jun 28, 2026
Cabana Pizzeria
We ate here a few times during our trip. Our last day was exceptional. Ramon was our waiter on Saturday June 27 and he was so attentive and accommodating. He truly went above and beyond to ensure our last meal at the resort was memorable.
- AdvisoryImportant Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation fee: MXN 35.19(approx. USD 2)(Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.