Hotel Details
- CapriEnjoy a variety of Italian cuisine.
- Don QuijoteServing Spanish specialties.
- KyotoEnjoy a delicious sushi bar.
- La FuenteInternational buffet.
- Los ArcosGrill-style dining offering a variety of steak and seafood.
- Various Lounges/Bars- Aqua Bar, located near the pool.
- Snack Bar.
- La Cantina Bar serves the best tequila in the region, plus Mexican snacks.
- Various Restaurants
Please note: operating hours, dress codes and reservation requirements may vary. Please contact hotel directly for specifics.
- Suite Deluxe
Bedding - 1 king bed or 2 double beds
Occupancy limits - 4 adults, 2 children, 4 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults.The Deluxe Suites are ideal for a luxury holiday. Their 68 m2 make these rooms an ideal place to enjoy maximum comfort.
Includes balcony with views of the garden and swimming pools, with a circular table and 2 chairs.
- Air conditioning individually controlled in room
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower
- Slippers
- Sofa bed
- Telephone
- TV
- Family Room Club Premium
Bedding - 1 king and 2 twin beds.
Occupancy limits - 5 adults, 3 children, 5 total.
A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults.
- Air conditioning individually controlled in room
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- High Definition (HD) Flat Panel Television - 32 inches or greater*
- Housekeeping Service*
- Internet access*
- Iron
- Ironing board
- Minibar
- Refrigerator*
- Safe
- Shower
- Shower only*
- Slippers
- Telephone
- TV
- Suite Deluxe Club Premium
Bedding - 1 king bed or 2 double beds.
Occupancy limits - 4 adults, 2 children, 4 total.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults.The Deluxe Club Premium Suites offer simplicity, elegance and convenience spread over 68 m2. Here you can enjoy excellent service.
Includes balcony with views of the garden and swimming pools, with a circular table and 2 chairs.
- Air conditioning individually controlled in room
- Alarm clock
- AM/FM radio
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- Shower
- Shower only
- Slippers
- Telephone
- TV
- Master Suite Ocean Front Club Premium
Bedding - 1 king bed
Occupancy limits - 2 adults, 0 children, 2 total.
Children are not allowed in this category.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathrobe
- Cable television
- Iron
- Ironing board
- Safe
- Shower
- Telephone
- TV
- Grand Master Suite Ocean Front Club Premium
Bedding - 1 king bed.
Occupancy limits - 2 adults, 0 children, 2 total.
Children are not allowed in this category.- Air conditioning
- Alarm clock
- Bathrobe
- Bathtub/shower combination
- Cable television
- Coffee/Tea Maker
- DVD player
- Hair Dryer
- Iron
- Ironing board
- Safe
- Telephone
- TV
- Presidential Suite Oceanfront Premium Level
Bedding - 1 king and 2 twin beds or one king size bed
Occupancy limits - 5 adults, 3 children, 5 total.
A maximum of 3 children through the age of 1 stay free in existing beds with at least 2 adults.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Grand Master Suite Sea Front View Premium LevelBedding: 1 King bed
Occupancy limits: 2 adults, 1 child, 2 total
The Grand Master Suite is a magnificent suite of 208 m² which offers the possibility of enjoying the majesty of the Pacific Ocean from stunning furnished terrace. The room is tastefully decorated and is fully equipped with a wealth of details and courtesy amenities.
Large and bright, the room also has various areas and enjoys a complete range of luxury facilities as well as all the services and advantages of the service Premium Level.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Desk
- Hair Dryer
- Iron
- Ironing board
- Minibar
- TV
- Wireless internet connection
- Master Suite Sea Front View Premium LevelBedding: 1 King bed
Occupancy limits: 2 adults, 1 child, 2 total
The bright and modern Master Suites covering 1,464 ft² offer exclusive views of the ocean from their privileged location. The fully equipped rooms are decorated with modern, stylish furniture and a wealth of details.
Guests in these rooms can benefit from all the advantages of the service and program facilities Premium Level.- Air conditioning
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Suite Deluxe Premium Level
Bedding - 1 king bed or 2 double beds.
Occupancy limits - 4 adults, 2 children, 4 total.
The Premium Level Deluxe Suite, covering 732 ft², offers guests a bright and spacious area, decorated with taste and style. They have classic furniture in earth tones and colorful details that add warmth to the space.
In them you can enjoy our excellent Premium Level service and pleasant views of the gardens or swimming pool.- Air conditioning
- Alarm clock
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- 24-hour front desk
- 24-hour room service*
- Accessible facilities
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Bicycle rentals*
- Business services*
- 24-hour front desk
- 24-hour room service*
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine*
- Babysitting*
- Baggage hold
- Bell staff/porter
- Bicycle rentals*
- Business services*
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking*
- Game room
- Golf, Offsite*
- Internet services*
- Laundry/Valet service*
- Lounges/bars*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Shopping mall*
- Spa*
- Tennis court
- Tour/sightseeing desk
- Valet parking*
- Wakeup service
- Water sports*
- Business Services*
- Internet Access*
- This resort can handle it all, big or small. The designated wedding planner will help you make that special event truly one to remember.
Please contact the front desk for more info.
* Fees may apply
- Bike rental *
- Children's poolThere is one children's pool onsite.
- Children's program, onsiteChildren's facilities include one pool with a water slide, a playground and the Barcy Kid’s Club. The list of activities includes: Handcrafts, video games, table games, coloring books, music, movies, painting, games at the pool and the beach. Little ones from 5 to 12 years old can take part of this club, which has daily supervised activities.
- Direct access to a beach
- Fitness center on-site
- Hot tubThere are two outdoor hot tubs.
- Motorized Water Sports *
- Non-Motorized Water SportsWater aerobics, water volley ball, water polo, snorkeling, boogie boarding and kayaking.
- PoolThere are 4 onsite swimming pools. One sports pool, two family-friendly pools and one children's pool. Some of the pools also include swim-up bars.
- Spa *
- Steam bath
- Tennis courtThe resort has one tennis court onsite.
- Golf *A golf course is located within 15 miles of the property.
* Fees may apply
Next to the beautiful Mismaloya beach to the south of Puerto Vallarta, the Barceló Puerto Vallarta***** hotel is surrounded by lush mountains and enjoys wonderful views of the Pacific Ocean. A Mexican-style hotel that features excellent service with 5 stars and 4 AAA diamonds.
The hotel has 316 spacious, luxury suites that will exceed your expectations of beauty and comfort. All the rooms feature a terrace or balcony, from which guests can admire the lush gardens, crystalline swimming pools and the impressive Bahía de Banderas.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11483 reviews
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May 22, 2026Not all inclusive
I’m going to break this down because there were both good and bad things about this hotel. First of all, compared to other “all-inclusive” hotel chains, this hotel really isn’t all-inclusive. They limit the restaurants you can access depending on the number of nights you stay, so even though we stayed 4 nights, we only had access to 2 restaurants. You do not get access to all of them, which completely takes away the value of an all-inclusive experience. Also, on our last night I tried to make a reservation for the Italian restaurant, and their concierge, Monica — who from day one attended us with an expression of complete boredom, as if she were being forced to work there — told us it was closed that day, something nobody had informed us about before. Had we known, we would have planned differently. She suggested a restaurant we had already been to and the seafood restaurant, but the food quality there is horrible. While I’m at it, the woman in charge of the tour information also spoke in a very dismissive way to us, yet I saw her joking around and being extremely friendly with two foreign guests. So the service toward national/local guests is basically nonexistent. Now, about the food. The main restaurant for breakfast, lunch, and dinner (because it’s basically the only one available) does not have enough variety, and very little of the food is actually good. The snack/seafood restaurant at night is terrible — the quality looks questionable, the chicken soup was completely red, and their guacamole was basically onions with half an avocado mixed in. Awful. The cantina also has a snack bar that honestly looks like garbage food, leftovers that seem like they’ve been sitting there for a week. As for the pools, the water is cold, but that’s somewhat compensated by the beach weather. However, everywhere they have signs saying that reserving lounge chairs is prohibited, and guess what? About 80% of the chairs are reserved by foreign guests and nobody says anything to them. Obviously, they receive much better service because they tip in dollars. As I mentioned before, foreign guests are treated significantly better in every area: restaurants, reception, tours, concierge service, drinks, etc. The condition of the beach is terrible. The sand is full of rocks, and because it’s a port area, it’s crowded with boats and small watercraft, which makes the experience feel unsafe. The only redeeming part of this hotel is the rooms. They are large, spacious, comfortable, and allow you to rest well. The bathroom is private, and up to 5 people can stay comfortably in one room. However, be aware that on event days such as weddings, they set up the event right next to the pool with a DJ included, so the music can still be heard even with the windows closed. That means on Fridays or Saturdays, you won’t be able to rest early. They have many things to improve and too many incomplete and poor-quality services. For that reason, I will never return. I’m writing this here because, of course, my Google review and email complaint were completely ignored. Also, the hotel usually responds only to reviews written in English because they clearly prioritize foreign guests, so I’m sure this one will at least get their attention.
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May 19, 2026Great Vacation
Cesar in the Premium Lounge is a great person so warm and welcoming. He even had a special surprise in the lounge for my birthday celebration. You also must sit at the bar near the pizza oven, and ask the pizza chef to make you something special. You will not be disappointed. All the staff we encountered were great. The resort is in a great location, with a fun local vibe. Yes the resort is a little older, but they work hard to keep up with the maintenance. This is our first all inclusive we have ever came back to a second time. Do not fear the bad reviews you will enjoy it.
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May 18, 2026
Come to Barcelo!
Awesome place. Great service! Moses Rodriguez was an excellent server at the pool!
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May 18, 2026
Los arcos restaurant
Oscar is awesome. The food is fabulous.
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May 17, 2026
Barcelo service
Alejandra and Veronica gave us excellent service at the buffet everytime. Woah I could stay forever!!
- AdvisorySpring Break groups, unaccompanied minors or students without an adult chaperone will not be allowed at this hotel. You must be 18 years old to check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.