Resort Details

OnSite Dining
  • Brasserie
    Refined French restaurant offering authentic cuisine in an elegant setting. A sophisticated dining experience that highlights classic flavors and impeccable presentation. Complemented by a carefully curated, extensive wine list.
  • Caribe

    Excellent Caribbean-style restaurant with a lively atmosphere.
    Offers traditional, bold flavors and aromas across a wide variety of seafood.


  • Coral Grill Restaurant
    Grill restaurant right in front of the Caribbean sea. Enjoy delicious sandwiches or an informal buffet without stopping your fun. Open for lunch.
  • El Mirador Buffet
    Restaurant specializing in international cuisine with a wide variety of dishes, designed for discerning guests in a stylish, relaxed setting. Open for breakfast, lunch, and dinner.
  • La Hacienda Buffet
    This restaurant offers a variety of Mexican and international cuisine in a characteristic hacienda-style setting.
  • Rodizio
    Enjoy some of the best Brazilian-style cuts of meat, complemented by fresh salads and a traditional caipirinha.
  • Various Lounges/Bars

    Carey Lobby Bar, Theatre Bar, Coco’s Pool & Swim-Up Bar, El Cielo Pool Bar, and Jaguar’s Discotheque.

Room Type
  • Junior Suite

    Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed. 485 ft² (45 m²)

    Occupancy limits- 4 adults, 3 children, 5 total

    A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

  • Family Junior Suite

    Bedding- 1 King bed and 2 twin beds in the living room

    Occupancy limits- 4 adults, 4 children, 5 total.

    A maximum of 4 children through the age of 1 stay free in existing beds when sharing a room with at least 1 adults.

  • Junior Suite Pool View Premium level
    Bedding- 1 king bed or two double beds, two sofa beds. Bedding is based on availability and can not be guaranteed. 485 ft² (45 m²).

    Occupancy limits- 4 adults, 3 children, 5 total.

    A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

    Note : Guests booking this room category are entitled to exclusive Premium Level amenities.
  • Junior Suite Ocean Front Premium level
    Bedding- 1 king or 2 double beds, single sofa bed. Bedding is based on availability and can not be guaranteed. 485 ft² (45 m²).

    Occupancy limits- 4 adults, 3 children, 5 total.

    A maximum of 3 children through age 1 stay free in existing beds with at least 2 adults.

    Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

  • Suite Ocean Front Premium Level
    Bedding- 1 King bed.

    Occupancy limits- 3 adults, 2 children, 3 total.

    A maximum of 1 child through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. 1,022 ft² (95 m²).

    Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

  • Presidential Suite Ocean Front Premium Level
    Bedding- 1 king bed.

    Occupancy limits- 2 adults, 1 child, 2 total.

    1,937 ft² (180 m²).

    Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Palace face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

On-Site Amenities
  • 24-hour room service*
  • ATM/Cash machine*
  • Babysitting*
  • Car Rental Services*
  • Children's play area*
  • Free parking*
  • Laundry/Valet service*
  • Lobby
  • Lounges/bars*
  • Luggage service*
  • 24-hour room service*
  • ATM/Cash machine*
  • Babysitting*
  • Car Rental Services*
  • Children's play area*
  • Free parking*
  • Laundry/Valet service*
  • Lobby
  • Lounges/bars*
  • Luggage service*
  • Pool
  • Poolside snack bar*
  • Restaurant
  • Safe deposit box*
  • Shops and commercial services*
  • Wheelchair access*
  • Wi-Fi*

* Fees may apply

On-Site Recreation
  • Children's program *

    Barcy Kids Club offers a supervised activities program in a fun and engaging environment for children aged 4 to 12 (reservation required, subject to maximum capacity).

    Access to the One nightclub for teenagers (ages 13–17).


  • General *
    - Participation show at Carey bar
    - Pirate's Island Water Park
    - Non-motorizedAquaticSports
    - Dressel Divers ($)

  • Gym *
    Barcelo Maya Palace gym
  • Spa *
    U-Spa, U-Kids Spa 
  • Sports court onsite *
    Sportscourtsonsite: including tennis, pickleball, paddle, basketball, and multi-sport courts.
Off-Site Attraction
  • Playa del Carmen
  • XEL-HA- ECOPARK

* Fees may apply

The on-site nursery produces 90% of the plants used in local reforestation, while the 3,200 sq. ft. garden, "La Huerta del Chef", contains vegetables, herbs, corn, fruits and different types of chili peppers.

The resort incorporates fencing around nesting areas on the beach in order to protect baby sea turtles.

You'll feel as if you've walked into a dream when you enter the crown jewel of the Barceló Maya Beach Resort complex: the luxurious all-inclusive, Barceló Maya Palace Deluxe. 

Every room at the Barceló Maya Palace is a suite inspired by the local colonial style where every corner has its own unique and exclusive personality. Hungry? Not with a selection of eight distinctive, elegant restaurants awaiting you, including a choice of French, Caribbean, Asian, Brazilian, and Mediterranean cuisines to satisfy every appetite. 

Kids are cordially invited to the Barcy's Kids' Club for fun activities all day, the Teen Club for kids over 12, the children's waterpark, and the miniature golf course. Is relaxation your goal? Step back in time into the 16,000-square-foot U-Spa inspired by Mayan philosophy, with a spectacular Temazcal, a Mayan steam bath.

Stay on the move with an activities schedule that is new every day. Grab your team and head to the professional soccer field or stop by one of the nine lighted tennis courts. Challenge a friend to some basketball or try your hand at archery. Dive into the sparkling ocean for some kayaking, windsurfing, or catamaran sailing!

Need a rest? Just lay back by one of two impressive pools or lounge in the Jacuzzi. If you're a night owl, be sure and to check out the dynamic live show and then take the complimentary Express Maya Train to Jaguar's disco to dance until the wee hours of the morning!

Guests of the Barceló Maya Palace Deluxe can enjoy full access to the services and amenities of all hotels that make up the Barceló Maya Beach Resort complex. Stay at one, play at all! It's all here. 

Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property holds Gold Certifications from EarthCheck and Green Globe.
Guests have the option to reuse towels and sheets in order to conserve water and energy, and there is automatic, eco-friendly light control in public areas. Clean drinking water is enjoyed thanks to a reverse osmosis plant. Education stations are also available for guests to learn about the care of local ecosystems and wildlife.

Property Information

Year Built: 2007
Accessible rooms: 8
Floors: 3
Total rooms: 756
Carretera Chetumal- Puerto Juatez KM 266.3, Rivera Maya, QR, 77750, Mexico

Guest Reviews from Apple Vacations Customers

Guest Reviews from Our Customers

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 19249 reviews
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not what we expected

    Our friends found this 5 star resort so we agreed to go. We had just been to another 5 star resort in February so assumed the premium would be similar to this other hotel chain. We paid the same money in off season so had high hopes.

    Sep 07, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Pool waitress

    This is our fifth time returning to Barcelo Maya, and the resort never fails to deliver an incredible vacation. What made this particular trip absolutely exceptional was reuniting with Lydia Ramirez , our amazing pool waitress. She took such fantastic care of us during our visits over the last two years, and we were absolutely thrilled to find her working by the pool again this time. Having her familiar face, warm hospitality, and top-tier service around made our entire experience so much better. Her dedication and attentiveness are exactly why we love this property so much. Thank you, Lydia, and thank you, Barcelo Maya, for another memorable stay! We are already looking forward to our next visit.

    Sep 03, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great hotel family friendly hotel

    I love how super clean entire hotel/resort is. Rooms are big, bathrooms are big and beautiful. My kids loved the kids water park area. Staffs are very friendly. We enjoyed the beach, entertainment area. The only suggestion is to add dehumidifier in rooms. It took 2+days to dry clothes whether outside or inside. Humid inside the room makes bedsheets feeling wet and our clothes in the luggage and hanging in the closet humid . Adding different cuisines to the menu would be great.

    Sep 03, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Nice, but has some flaws

    The resort is a very beautiful place with some beautiful people that works there. I say some because not all the workers were helpful and had correct info to give to you.

    Sep 02, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wedding Party Vacation

    As soon as I arrived I was impressed with the size of the location just not the construction going around the family pool. The hotel lobby bar was awesome and very cool I enjoyed watching Real Madrid win 4-0. I also loved Alexa’s service at the front desk and Jorge’s service at the Adult only Pool.

    Sep 01, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


  • Pet Policy : Pets Not Allowed

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.