Hotel Details

OnSite Dining
  • Various Lounges/Bars
    - Pool Bar
    - Caribe Lobby Bar
    - Teatro Bar
    - Strikers Sports Bar 
  • Various Restaurants
    International Buffet Restaurant Caribe: 
    Specializing in international cuisine, this restaurant presents a refined selection of dishes to delight even the most discerning guests.

    La Fuente Restaurant:
    This restaurant offers a refined selection of authentic Spanish cuisine, designed to delight guests of all ages. A reservation is required, subject to availability, restrictions apply.

    Restaurant Captain Morgan:
    Captain Morgan Restaurant Located by the pool, this grill restaurant offers snacks, burgers, and an informal buffet with ocean views. Its interior features a simulated pirate ship and themed decor.

    La Trattoria Restaurant:
    Experience authentic Italian cuisine at this classic, family-friendly restaurant. Specializing in pizzas and pastas, it occasionally features live ambient music for a warm and inviting atmosphere. A reservation is required, subject to availability, restrictions apply.

    Tokyo Restaurant:
    Enjoy exquisite sushi and the excitement of the chef’s live teppanyaki show in this authentic Japanese dining experience. A reservation is required, subject to availability, restrictions apply 
Room Type
  • Superior room

    Bedding: 1 king bed + 1 sofa-daybed* or 2 double beds + 1 sofa-daybed*
    *except connecting rooms do not have a sofa-daybed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 4 adults, 3 children, 4 total. Maximum of 3 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 -12 are surcharged.

    Spacious 495 ft² (45 meter square) room with beautiful views of the hotel gardens.

    Garden View room with terrace or balcony. Rooms can be located within the Beach, Caribe, Colonial or Tropical section of the resort complex.

    • Air conditioning
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Junior Suite Oceanfront Premium Level

    Bedding: 1 king bed + 1 sofa-daybed or 2 double beds + 1 sofa-daybed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits-  4 Adults, 3 Children, 5 total. A maximum of 3 children through the age of 1 stay free of charge in existing beds with at least 2 adults.  Children 2-12 are surcharged.

    Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Caribe face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

    • Air conditioning
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Junior Suite Swim up Premium level

    Bedding: 1 king bed + 2 sofa beds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits- 2 adults, 2 children, 4 total. 

    Minimum age for children: 8 years

    Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Caribe face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

    • Air conditioning
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Suite Ocean front Premium Level

    Bedding: 1 king bed + 1 sofa-daybed.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 3 Adults, 2 Children, 3 total. A maximum of 2 children through the age of 1 stay free of charge in existing beds with at least 1 adult.  Children 2-12 are surcharged.

    Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Caribe face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

    • Air conditioning
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Suite Swim up Premium Level
    Bedding: Bed 2m wide with a pillow top mattress and extra comfort bedspread + Living room with 2 sofa beds

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy: 3 adults, 3 total.
     

    Note: Guests booking this room category are entitled to exclusive Premium Level amenities. Be advised that all Premium Level rooms in Barceló Maya Caribe face the Ocean but not necessarily are ocean or sea view rooms, they are simply best located (parallel to the beach line) than the rest of the rooms that are pool view or garden view that are upright (perpendicular to the beach line).

    • Air conditioning
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
  • Family at Maya Beach
    Bedding: 1 king bed + 2 sofa-daybeds.

    Bedding requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:  3 Adults, 3 Children, 5 total. A maximum of 3 children through the age of 1 stay free of charge in existing beds with at least 2 adults.  Children 2-12 are surcharged.
    • Air conditioning
    • Direct dial phone number
    • Hair Dryer
    • Widescreen TV
    • Wireless Internet Access
On-Site Amenities
  • 24-hour front desk*
  • Babysitting*
  • Beauty shop/salon*
  • Car Rental Services*
  • Children's play area*
  • Free parking*
  • Lobby*
  • Lounges/bars*
  • Luggage service*
  • Restaurant*
  • 24-hour front desk*
  • Babysitting*
  • Beauty shop/salon*
  • Car Rental Services*
  • Children's play area*
  • Free parking*
  • Lobby*
  • Lounges/bars*
  • Luggage service*
  • Restaurant*
  • Room service*
  • Safe deposit box*
  • Shops and commercial services*
  • Wireless internet connection in public areas*
Off-Site Amenities
  • Convention Centre*
On-Site Wedding Services
  • Choose a wedding package suited to you and your partner for celebrating this very special union. The resort has a team of professional and special services so that everything turns out just as you wish. Please contact hotel directly for details and pricing of wedding packages.

* Fees may apply

On-Site Recreation
  • Billiards *
  • Bowling alley *
    Strikers Sports Bar & Bowling Center 
  • Children's program, onsite *
    Barcy Kids Club offers a supervised activities program in a fun and engaging environment for children aged 4 to 12 (reservation required, subject to maximum capacity).
  • Miniature golf *
    Miniature golf is now open until midnight, at midnight there is an additional cost for lighting.
  • Nightclubs *
    Access to the One nightclub for teenagers (ages 13–17).
  • Non-Motorized Water Sports *
    Non-motorized Aquatic Sports.
  • Spa *
    U-Spa, U-Kids Spa
    Charges apply*
  • Sports court onsite *
    Sports courts onsite: including tennis, pickleball, paddle, basketball, and multi. 
    Charges apply*

* Fees may apply

The 5-star Barcelo Maya Caribe offers an experience designed to awaken the senses. Located in the heart of the Riviera Maya and set along a stunning turquoise beach, it invites guests to enjoy the warmth of the Caribbean and breathtaking ocean views. Its facilities, inspired by Mayan architecture and renovated in 2014, position it among the region’s leading all-inclusive resorts. 

For those seeking an elevated level of comfort, Premium Level adds a touch of luxury and exclusivity, with rooms that feature impressive views of the Caribbean Sea. Options such as the Suite Oceanfront Premium Level and the Junior Suite and Suite Swim Up Premium Level, with direct pool access and exclusive benefits, offer a more personalized and refined stay.


During the day, the resort invites guests to explore spacious outdoor areas with activities for all ages, from sports and entertainment to moments of relaxation at the U-Spa (additional charges apply). Younger guests can enjoy Pirates Island water park, while experiences such as mini golf and live shows enhance the stay. The dining experience includes grill, buffet, and à la carte restaurants, along with casual options by the pool. 


Barcelo Maya Caribe offers the opportunity to stay at one resort and enjoy four, with access to the facilities and services of Barcelo Maya Beach, Barcelo Maya Colonial, and Barcelo Maya Tropical within the Barcelo Maya Grand Resort. This concept expands every stay, while Premium Level accommodations are the perfect choice for those seeking a more exclusive all-inclusive experience in the Riviera Maya. 

Property Information

Year Built: 1999
Last Renovation: 2014
Accessible rooms: 4
Floors: 3
Total available rooms and suites: 414
Ctra. Federal Chetumal-Puerto Juarez KM 266.3, Riveria Maya, QR, 77750, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 11436 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Good place for family or couples

    Overall it was a very good experience especially for the price and we would stay again. If I could recommend one upgrade it would be larger bathrobes in the rooms for plus size people like myself. The food in the restaurants that we ate in were excellent but the portions are very large causing a lot of food waist, wish they would offer 1/2 size options.

    May 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful place, We'll be back!

    Very large Hotel, plenty to do and lots of options. Impressed with the friendly staff and how well and clean is kept.

    May 23, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    I love this resort.

    Wow for my first time being at a resort this was incredible. From the food to the view to the service it was all amazing and if I come back I will be staying with Barceló again!!

    May 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    LOVE LOVE THIS PLACE

    This is our all time favorite family vacation spot. Truly something for every one. Fun for all. The pool life is great and the drinks are amazing. The staff is super helpful and friendly. All in all the Vibe is the best vacation vibe.

    May 21, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Barcelo 5* - German and Augusto 10*

    7th trip to Barcelo Maya in last 4 years. Once you find the perfect resort for you why change it. 2 employees are the difference and reason I personally keep returning, German Lopez in the Tequila Lobby Bar and Augusto at the Casino. Couldn’t ask for a nicer staff at any other resort in Mexico. Also special thank you to Alejandro, Mellisa, Fabiola, Josue and every other staff there who makes it worth returning to every six months. Also if you’re there for snorkelling trips, there is really good snorkelling at the resort. And booking Cozumel is super easy with Nexus. But ya Sea turtles straight out from the Jaguar statue almost all the time, and this year looking for sea turtles came face to face 2ft away from a 5’ barracuda and it followed me back 30 yards after getting too close. They’re there too just a heads up, keep your eyes open. But thank you for another amazing trip Barcelo and again special thanks to my Amigos German and Augusto!!! God bless you and all your amazing staff Barcelo!!!! See you in 6 months!!!!

    May 15, 2026
Hotel Advisories
  • AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Environmental Sanitation Tax: 34 MXN (approx. $1.82) (Plus Taxes) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
  • Advisory-Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisorySpring Break groups are allowed with Quad Rooms. At least 1 guest must be at least 21. 5 nights minimum stay.
  • AdvisoryThe Municipality of Solidaridad will be charging an Eco Tax of 26.06 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • AdvisoryGuests booking Superior room at Barceló Maya Colonial/Tropical or Barceló Maya Beach/Caribe will not be guaranteed to be placed into the hotel they select. Guests will be assigned either hotel based on occupancy at the time of arrival. Both hotels provide the exact same product and guests staying at either hotel have access to the amenities and facilities at both hotels, which are located within the same resort complex.
General Policies & Fine Print
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed

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