Hotel Details
- Various Onsite RestaurantsYucatan – Main buffet restaurant offering International cuisine for breakfast, lunch and dinner. Dress code applies.Tequila - Mexican cuisine restaurant for breakfast, lunch & dinner. Reservations required for dinner and dress code applies for all three seating times.Monkey Burger – Burger shack and snacks open for lunch.Las Olas – 24 hr food truck offering snacks and fast food by the beach.Hindu - A la carte Indian cuisine restaurant for dinner. Reservations required and dress code applies.Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.La Gran Tortuga – A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.
Total: 16 speciality restaurants, 11 bars and 5 swimming pools
- Various Onsite Restaurants- Tequila - Specialty buffet Mexican cuisine restaurant for breakfast, lunch & dinner. Reservations required for dinner and dress code applies for all three seating times.
- Don Pablo – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
- Gran Tortuga – Enjoy a variety of grilled meats accompanied by delicious salads served in a unique setting and environment. Timber, natural materials, warmth and flavor are perfectly combined to create a unique seafront setting with its sea breeze and views taking the starring role.
- Thali Restaurant - This wonderful Hindu restaurant transports you to the Far East in a fusion of cultures, passion for the senses and top-notch Indian cuisine. Visually striking colors and shapes add to the cozy aesthetic and relaxed atmosphere.
- Andale Burger - Inspired by the idea of a picnic day, this dining outlet is integrated into the natural surroundings in an area dedicated to maximum enjoyment: the water park, entertainment area and swimming pools.
- Beach Food The Truck - Enjoy Mexican fast food based on haute cuisine, traditional and regional, right by the sea—all served in a traditional market-style setting. The interior design elements pay homage to the deep sea, taking inspiration from the reflections, textures and colors of the water.
- YucatanVenue remain closed for dinner service two nights per week. On those evenings, dinner service will be provided at the à la carte restaurants, ensuring thefull dining offering.
The great meeting point of every day. This international buffet brings together flavors from around the world and local specialties in a spacious and bright area where every meal is enjoyed without rush. Live stations, healthy options, and choices designed for children make breakfasts, lunches, and dinners easy, varied, and always different.
- Various Bars- Tulum Bar
- La Isla Bar
- El Cangrejo Bar
- Las Caracolas (autoservicio)
- Snack Bar - Various Offsite RestaurantsAlso, access to the following restaurants located at:Bahia Principe Grand Coba:Cozumel - A la carte Mexican cuisine restaurant for dinner. Reservations required and dress code applies.La Casita – 24 hr restaurant offering snacks and fast food by the pool.Piscis – Alternate main buffet restaurant offering late breakfast and lunch by the pool.Le Gourmet – A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.Portofino – A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.Mikado – A la carte Japanese cuisine restaurant for dinner. Reservations required and dress code applies.Mashua – A la carte Nikkei restaurant for dinner. Reservations required and dress code applies.Mediterraneo – A la carte Mediterranean cuisine restaurant for dinner. Reservations required and dress code applies.
Consult the hotel for hours of operation, reservation policies and dress codes (info.tulum@bahia-principe.com)
- Junior SuiteBedding- 1 king or 2 double bedsRoom Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- Maximum 3 adults, 2 children, 4 totalMaximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Wireless internet connection
- Premium SuperiorOccupancy limits- Maximum 3 adults, 2 children, 4 total
Bedding- 1 king or 2 double bedsRoom Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- Maximum 3 adults, 2 children, 4 totalMaximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Wireless internet connection
- 2 Bedroom SuiteBedding- 1 bedroom + 1 living room
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- Maximum 4 adults, 1 children, 4 total- Air conditioning
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Premium Superior Ocean FrontOccupancy limits- Maximum 3 adults, 2 children, 4 total
Bedding- 1 king or 2 double bedsRoom Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- Maximum 3 adults, 2 children, 4 totalMaximum of 2 children through the age of 1 stays free in existing beds with at least 2 adults.- Air conditioning
- Balcony/Lanai/Terrace
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- TV
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Babysitting*
- Bell staff/porter
- Bicycle rentals*
- Casino*
- Currency exchange*
- Disco
- Exercise gym
- Express check-out
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting*
- Bell staff/porter
- Bicycle rentals*
- Casino*
- Currency exchange*
- Disco
- Exercise gym
- Express check-out
- Fax service*
- Hairdresser/barber*
- High speed internet access*
- Late check-out available*
- Laundry/Valet service*
- Medical Facilities Service*
- Parking
- Pharmacy*
- Phone services*
- Pool
- Safe deposit box
- Sauna*
- Solarium
- Spa*
- Transportation*
- Wakeup service
- Whirlpool
- Business Services*
- Internet Access*
- From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding. Bahia Principe features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups). Contact gebsalesweddingscompmex@bahia-principe.com for more information.
* Fees may apply
- Basketball court
- Billiards
- Boating *
- Children's poolThere are 3 children's pools on-site.
- Children's program-Kids Water Park (with age and height restrictions)
-Kids clubCreate specially for the little ones, a complete program that will keep them entertained, while the parents relax and enjoy all the facilities of the resort. You will find a full program of activities (adapted according to age).
Every night in the recreational area the children will have the opportunity to enjoy and simultaneously participate in a show created especially for them, with dances and contests that will be of the delight for the small ones. - Dart board
- Diving *
- Fishing *
- Fitness center on-site
- Football field
- GeneralBOOGIE BOARDS (on request)DANCE LESSONSENTERTAINMENT PROGRAMMINIDISCOAEROBICS
- Golf location (onsite/nearby) *
- Hot tubThere are 2 outdoor hot tubs.
- Outdoor pool3 Outdoor fresh water pool
- Sailing *
- Sauna *
- Spa *
- Steam bath *
- Table tennis
- Tennis court *There are 5 lit tennis courts on-site.(1hour/client/day & on request)
- TheatreAmphitheatre
- Volleyball
- Water activitiesCATAMARAN (1hour/client/day & on request)KAYAKS (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay )SNORKELING (1 hour/day/client & on request)
- Whirlpool3
- Golf *27/18 HOLES AND A 9 HOLE PAR 3 COURSE
Golf is located 1 mile away from the property
- Chapel ($)There’s a new built Chapel onsite for those couples seeking to tie the knot with a gorgeous traditional ceremony. This romantic Mexican flavor structure is located in the Hacienda Doña Isabel, it is a registered Catholic Chapel and has a capacity of up to 140 people seated. Mass services are provided every Sunday to our guests.
- Other Local Attractions ($)Chichen Itza, Tulum, Coba, Uxmal and Xel-ha.
* Fees may apply
Located in the heart of Riviera Maya, this fabulous hotel designed with integration and sustainability in mind, lies over the sand of one of the most yearned-for beaches with crystal clear waters and white-sand areas. Its exclusive services and amenities make it the perfect hotel in the perfect destination for you to visit the ancient Mayan ruins and enjoy the lush nature that will surround you. Get even more out of your vacation with a round of golf at the professional course on site at the resort (fees apply), and take the kids along, too……or you can just spend your stay enjoying the sun and the sand! You can also enjoy the facilities and a la carte restaurants, located within the complex. Stay at 1 and Play at 2: Staying at this hotel, you can enjoy the facilities (except buffet restaurants). In total 15 restaurants, 12 bars and 5 pools.
It’s ideal for:
Energetic young people and families. People who want to enjoy the area to the fullest within a fun and sociable atmosphere.
FREE, unlimited WI-FI throughout all areas of our Hotels.
Please contact the hotel for additional information regarding business services.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
17066 reviews
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May 21, 2026Bahia tulum.....soon to be hyatt?
Back at Bahia again ...this time its TULUM in riviera mexico. Let me start this review by pointing out to all Black Bahia Members that your point status built up over all these years means nothing...nowt.....danada. We are used to unlimited al la carte andauto upgrade for rooms. Hyatt now run this operation in this resort and we were refused free upgrade( had to pay extra) and 4 visits to a la carte...only managed to get 2 due to impossibly quick booking from other guests. Good stuvff now... GROUNDS IMMACULATE ROOMS SPLENDID SERVICE SPLENDID MAIN BUFFET...a bit repetative I am normally delighted with serviceinBahia chain but just feel its getting a little......wound down on customer care. Sorry BAHIA but after 15 years of loyal custom im afraid its time to leave.
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May 19, 2026Staff at resort 5* service
Visited as a family for 2 weeks and had an amazing time! Resort was in immaculate condition, clean with no issues. Was upgraded to bigger room which was unexpected but perfect! Negative in relation to finding out tulum buffet was closed while there on certain days but hotel was very efficient to making sure was accommodated to restaurants or to use Coba buffet but would of been useful if Knew in advanced to plan ahead. Beach had issues but they had people working hard everyday to clear it, and only had to walk couple minutes along to a cleared area so not really an issue either. Shows on evening were amazing and highly recommend the fiesta Mexicana at the hacienda 5* Stayed mostly at the quiet pool where kids pools were, kids loved the pools there and the kids club. This was our first visit here and honestly had the most amazing time so much to do and see, staff were friendly, efficient and worked so hard. The hotel was having a low season and at unusual low capacity so some areas were closed but they were very accommodating and even though I loved it being so quiet and less busy the shows didn’t have many people watching considering how professional they were and the outstanding performances even in a more than half empty room deserved so much more. Understand there is a hotel changeover to Hyatt and there’s beens come negative reviews but can not fault the staff that work there they all amazing to the few that were helpful at the bufffet making sure you had everything you need to the ones on a skeleton crew at the restaurants, the entertainment team the kids club team to the housekeepers to those all that work there they made that resort an amazing place to stay!!
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May 18, 2026Manners forgotten
Cancelled before we came. All loyalty removed after 13 trips, no benefits, worst part is being barked at by the new Hyatt staff when simply questioning what services were available and what had changed since the recent takeover. Sad day.
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May 17, 2026
12 nights in heaven
I stayed here for 12 days with my partner and another couple and let me tell you it was nothing short of paradise, the rooms were amazing and clean, the resort was beautiful and full of atmosphere, the food was spectacular, choice of jumping into one of the many pools for a game of water polo before going to the swim up bar for a refreshing drink, or 5 steps away is a beautiful beach to relax in the sun, they will make sure your every need is met, no matter your age or where you come from, they have something for everybody, the staff there are angels and bend over backwards to look after you and make sure you have an unforgettable time, I hope everyone who goes to gran bahia principe can appreciate the same, big shout to Carlos parra and the rest of the entertainment team for making it the best holiday you could dream of, every chef, waiting staff, bartender, cleaners, drivers, ground keepers, market workers, security, spa workers, and to anyone else I missed in the hundreds of amazing staff we met in those 12 glorious days we cannot wait to come back and enjoy again soon!!
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May 15, 2026
Nice hotel, but not 5 stars…
Partner and I visited Bahia Principe Tulum at the start of May for 10 days. We’d read some pretty mixed reviews but overall had a very nice time. Top tip download the Bahia app before arrival and check yourself in 10 days before arrival, makes check in quicker and you can book your al a cart restaurants. Arrival/Room - check in was super quick due to checking in via that app in the UK (all you need is your booking reference- it’s not hard). On booking in we were told we had a non-refurbished room and we could up grade if we wanted for $100, we decided to see the room first. Other than having an older look the room was perfectly adequate, massive bed, shower/bath set up in the bathroom, air con that work well - however I would have preferred if it went colder. Surprisingly additional things that would be expected at a 4 or 5 star hotel were not provided in the bathroom - no amenity kit or such items, there was a small hair dryer in the bathroom. Mini bar was included and replenished each day, annoyingly there was no pad and pen so we couldn’t leave a note asking for no alcohol in the bar - the mini bar was included however. Room was always cleaned well daily. We had a room in building 337. Pool/beach area - pool area was clean and well maintained. Bar men in main pool worked very hard and the entertainment team worked non stop. Foam pool party was on Sunday and that was a lot of fun! The beach at Tulum is unusable due to the sea weed - of course uncontrollable by the hotel but something to be aware of when booking for May. Food - the main buffet was the same food repeated each day, morning breakfast was nice, lunch was fairly boring when you’ve eaten there every day for ten days and dinner was varied in quality (would recommend going to the food truck for variety, chicken tenders and burger are delish there!), some food appeared to have been sat for ages and other was not replenished quick enough - again not the 5 star standard expected. However, pasta bar, freshly cooked fish and meats was very nice. The al a cart restaurants; we ate at the Mexican restaurant twice and throughly enjoyed that, the Brazilian restaurant was fantastic, we booked the Japanese restaurant where food was made in front of you - this was really disappointing, bland uninspiring food, the Peruvian restaurant was delicious highly recommended that, and had dinner at Don Pablo gourmet again very nice! Strangely enough the main thing we noticed in regards to the main buffet restaurant was a total lack of spoons, they were never laid out and rarely given when you ordered a hot drink or had a dessert - very strange and annoying. Trips - we went to Chichen Itza (3 hours away), Playa del Carmen (30 mins), Xplor park (30 mins). Overall, the Bahia Principe Tulum is a good hotel, is it luxurious? No. Is it a good hotel for an all inclusive holiday away? Yes and I would recommend but would not describe as a 5 star hotel.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $1.63 Mexican Pesos (approx. $0.09 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.