Resort Details
- Various Lounge/Bars1.Sports Bar
An indoor space with a more grown-up atmosphere, perfect for couples and friends to enjoy cocktails while following live sports. Eight screens ensure you won’t miss a moment. Outside, a lively porch offers games and entertainment for families and groups, with table games like foosball and billiards taking center stage.
2. Tropicana
3. Bachata
4. Water park
5. Relax
6. El Mojado
7. Cocoloba - Various RestaurantsEl Limon -Main buffet restaurant offering International cuisine for breakfast, lunch and dinner.
The Greek -A la carte Greek cuisine restaurant for dinner. Reservations required and dress code applies.The Fish Market -A la carte Seafood cuisine restaurant for dinner. Reservations required and dress code applies.
La Terrienne -A la carte Gourmet cuisine restaurant for dinner. Reservations required and dress code applies.
Portofino -A la carte Italian cuisine restaurant for dinner. Reservations required and dress code applies.
Boavista -A la carte Brazilian Rodizio restaurant for dinner. Reservations required and dress code applies.
- Standard 1 King BedBedding- 1 king bed
Occupancy limits- 2 adults, 1 children, Total 3.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Standard two Double BedsBedding- 2 double beds.
Occupancy limits- 2 adults, 1 children, Total 3.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite KingBedding- 1 king bed
Occupancy limits- 3 adults, 2 children, Total 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Junior Suite DoubleBedding- Double beds.
Occupancy limits- 3 adults, 2 children, Total 4.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Standard
Bedding - 1 king bed or 2 full-size beds.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits - 2 adults, 1 child, 3 total
Maximum of 1 child through the age of 1 stays free in existing beds with at least 2 adults.
Additional Amenities -The 204 Standard rooms are spacious rooms and completely equipped with luxurious details so your stay at the resort will be unforgettable.
Rooms contain fully fitted bathroom: hydro massage tub, shower, hair dryer, amplifying mirror and bathroom amenities.
Iron and ironing board available upon request.
Occupancy limits- 2 adults, 1 children, 3 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Data port*
- Hair Dryer
- Minibar
- Safe
- Satellite television
- Telephone*
- Wireless internet connection
- Junior Suite Superior
Bedding - 1 king bed or 2 full-size beds. Suite also contains a sofa bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total
Maximum of 1 children through the age of 1 stay free in existing beds with at least 2 adults.
Additional Amenities - The 340 Superior Junior Suite rooms are 45 m2 with hydro massage tub and balcony.
They are decorated with exquisite taste and have a multitude of accessories so you feel like you are at home.
Iron and ironing board available upon request.
HYDROMASSAGE BATH-TUB WITH SHOWER
Occupancy limits- 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathtub/shower combination
- Ceiling fan
- Coffee/Tea Maker
- Data port*
- Hair Dryer
- Minibar
- Safe
- Satellite television
- Telephone*
- Wireless internet connection
- Connecting Junior Suite SuperiorBedding- 2 Double bed or 1 King bed.
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adults, 2 children, 4 total- Air conditioning
- Alarm clock
- Bathrobe
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Safe
- Telephone
- TV
- 24-hour front desk
- Babysitting*
- Bell staff/porter
- Currency exchange*
- Disco
- Exercise gym
- Express check-out
- Fax service*
- Hairdresser/barber*
- High speed internet access*
- 24-hour front desk
- Babysitting*
- Bell staff/porter
- Currency exchange*
- Disco
- Exercise gym
- Express check-out
- Fax service*
- Hairdresser/barber*
- High speed internet access*
- Horseback riding*
- Late check-out available*
- Laundry/Valet service*
- Medical Facilities Service*
- Outdoor pool
- Parking
- Pharmacy*
- Safe deposit box
- Sauna*
- Solarium
- Spa*
- Transportation services - local area
- Wakeup service
- Whirlpool
- Business Services*
- Internet Access*
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From gazebos with spectacular views to white-sand beaches and manicured gardens, a variety of stunning settings are available for a dream wedding.The hotel features customized services with a personal wedding planner to help ease your worries and plan each detail of your special day. We offer 6 different wedding packages, including a FREE one, for groups of up to 30 people (extra charges apply to larger groups).
* Fees may apply
- Boating *
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite
Kids Club
KIDS WATER PARK (with age and height restrictions)
- Direct access to a beach
- Fitness center on-site
- General *Organized games and activities, darts, dance lessons, paddle surf, tennis, access to nightclub, volleyball, waterpark, Kids Club, arts and crafts, live music, Tropical nights, coconut hat making, Spanish lesson, karaoke, yoga flow, Minidisco, Olympic games.
- Gym *
- Karaoke *
- Motorized Water Sports *
- Nightclubs *
- Outdoor pool2 Outdoor fresh water pool
- Sailing *
- Sauna *
- Spa *there is no steam bath at spa.
- Tennis courtThere is 1 tennis court onsite.
TENNIS (1 hour/client/day & on request) - Water activitiesKAYAKS (1 hour/day/client & on request)PADDLE SURF (1hour/day/client & on request)SNORKELING (1 hour/day/client & on request)DIVING LESSONS (in pool & on request per customer and per stay )CATAMARAN (1hour/client/day & on request)
- Bahia Scouts Waterpark
Scouts Waterpark for children to enjoy.
- On-site Entertainment-Night entertainment with live music (merengue, Salsa) and a large variety of shows
- Disco - Children Bahia ScoutsThis includes everything from eco adventures, exploration and mini Olympics at the beach to live fun activities. Our programs offer children all sorts of activities to discover the secrets of nature while having plenty of fun. The children's programs are supervised directly by specialized staff and leave parents enjoying their own experience and relax, worry free.
* Fees may apply
The hotel rated as the best all-inclusive hotel for families in Las Terrenas, is also the one with the most beautiful beach. This family friendly resort offers large, spacious family rooms for up to eight people that feature cable TV, minibars (replenished daily), balconies or terraces. On-site
entertainment comes in the form of shows, games, a spa, tennis and a fitness center. The Kids Club is included and so is the water park and mini snack area just for them. You’ll be captivated by the vast tropical gardens and the great variety of facilities, services and fun throughout. Mirror of the sea. The sea brought us to the perfect place to enjoy vacations with the family. Swim in the crystal clear water at one of the most beautiful beaches on the island, steps away from Las Terrenas, a lively fishing village with a wide variety of entertainment options. An endless sea of possibilities.. "
Property Information
Guest Reviews from Apple Vacations Customers
Guest Reviews from Our Customers
TripAdvisor Traveler Rating
8965 reviews
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Aug 31, 2026A bit disappointed
I heard so many good things about this hotel that my expectations were great. Honestly, one of the worst room I had and I am not a luxury person at all. The AC did not cool the room at ALL. It was the same temperature as outside and mind you, it was about 35 degrees outside. They came and fixed it, but then the ceiling was leaking and about to explode. We wanted to call to inform the front desk but the phone did not work. Once they fixed our room, the AC would not work anymore. We noticed them but they didn’t do anything about it. We were trying to have a vacation, not fixing problems so we ended giving up asking. The beach was great, the food ok but not enough chairs by the beach. Location was great and the animation, drinks were good. I’ll probably go back to las terrenas its amazing but just not at this hotel.
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Aug 30, 2026Best of the best!
My favourite resort, two times was there and will come back again!
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Aug 22, 2026A Disappointing Decline in Service and Accommodations - We Will Not Be Returning
This was our third stay with Bahia Principe, having previously visited their resorts in the Dominican Republic and Mexico. Unfortunately, our experience this time at Bahia Principe El Portillo in Samaná was extremely disappointing. The decline in both service and accommodations was noticeable. With the resort now associated with Hyatt, we expected improvements. Instead, our experience felt like a significant regression. From the moment we arrived, the condition of our room was unacceptable. We were welcomed by several cockroaches, and the room had a strong, unpleasant smell of humidity and dampness. The air conditioning was not working properly, which made the room extremely humid and uncomfortable. We believe these conditions contributed to two members of our family becoming sick during the stay. The rooms themselves were dated and clearly in need of maintenance and renovation. It took four different technicians coming to our room before we finally received what I can only describe as a partial fix to the air conditioning problem. What disappointed me even more was the response from management. I was specifically promised that management would follow up with me regarding the situation, but no one ever did. There was no meaningful attempt to recover the experience - no compensation, no upgrade, no added value, and seemingly no concern about whether we were satisfied with how the situation had been handled. This is far below the level of customer service I would expect from a resort of this size and reputation, particularly when guests are dealing with issues involving cleanliness, insects, malfunctioning air conditioning, and unacceptable room conditions. What made the experience particularly embarrassing was that we had personally recommended this resort to family and friends and travelled together as a group of 16 people. Throughout the trip, we were repeatedly reminded by members of our group how badly that recommendation had turned out. After three experiences with Bahia Principe, I certainly did not expect to leave feeling this disappointed. If you are looking for modern accommodations, properly maintained rooms, responsive management, and a strong level of customer service, I cannot recommend Bahia Principe El Portillo based on our experience. Unfortunately, after this experience, we will not be returning.
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Aug 19, 2026
Awesome resort ! I recommend 100%
Hi everyone ! First time in Samaná and at the Bahia principe Explore El portillo, we were there from 8 to the 15 August for our Honeymoon 🫶. I have to say we had an amazing time, great resort ! A big thank you to Jimmy at the front desk he was always on the ball when we needed something or information always with helping us with a smile what a great guy ! In overall everyone works very hard to keep us happy so we have the best time during our stay, entertainment crew wow full of energy, the buffet 👌and the restaurant a la carte were delicious and great service, we ate at the French, Italian and Brazilian. Have never seen so many types of fish's while snorkeling right to the left of the hotel it was like being in a life-size aquarium 🫶🙂. The beach was amazing very clean no seaweed at all, beautiful walks on the beach. We will be back !! Thank you for making our Honeymoon so amazing and memorable El Portillo 🫶
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Aug 18, 2026Fun times!
We had a pleasant time! We will return in the future!
- AdvisoryGuests are required to make reservation for a la carte restaurant, ideally in advance through the app.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.