Hotel Details

OnSite Dining
  • CANTINA ZOCALO
    Cantina Zocalo provides its guests with an international premium brands. You can taste the different types of Margaritas and try our different Tequilas. This bar has spectacular views of the Caribbean Sea.
  • LE CHIQUE RESTAURANT
    Avant-Garde Cuisine*
    Le Chique features a Gourmet, adult´s only restaurant as well as lavish lounge areas which are perfect for enjoying a glass of wine. This restaurant provides to our guests with an upscale dining experience unlike any other with Mexican contemporary cuisine and worldwide wine pairings. Transporting you to an exotic paradise the Le Chique experience begins with the diversity of flavors in the twelve courses, which are presented with the finest inventive techniques of the Chef with the intention of telling a unique story. Adults-only restaurant (18yrs +). Le Chique is not part of the AI package. Awarded with 5 diamonds by the AAA. 
    Reservations are required.

  • MOJITO LOUNGE
    Featuring 18 different mojitos and a premium cocktail menu, Mojito Lounge has many options to choose. Family friendly.
  • PIZZA PIZZA
    You will find a great variety of delicious pizzas, cooked in a brick oven… using only the freshest ingredients and keeping them simple.
  • SIENA RESTAURANT
    Italian Cuisine*
    Guests will lose their inhibitions as quickly as the Italian aromas of the authentic Tuscan restaurant in their nose. Siena is marked by having unsurpassed service and celebrated wines. The food is prepared with the freshest ingredients and is full of genuine Italian flavors. 

    Does not require reservation (first come first serve)
  • SPOON RESTAURANT
    World Cuisine
    At Spoon, guests appetites are met with enjoyable tastes from all over the world. Located on the ground floor of the main building, this restaurant boasts an open kitchen environment with interactive cooking stations where guests can watch as the chefs prepare their meal and enjoy the ambiance. The layout of Spoon offers a unique dining experience for breakfast, lunch or dinner.
  • TAPAZ RESTAURANT
    International Cuisine
    Now with an increible vintage look and a totaly new ambience with a renovated menu. Tapaz captures more guest with it´s new extension. Tapaz is great for those in search of a family style setting as it has oversized tables. Here guests can enjoy their time with family and friends. Requires reservation, this can be done through the Concierge at the Gazebo next to every room building from 8am-4pm. 
  • WAVES BAR & SWIM UP
    Serving tropical drinks prepared to taste.
    (Adults Only, 18+)
  • ZAVAZ Restaurant
    Caribbean Cuisine
    Meals: Breakfast, Dinner, Lunch
  • ZAVAZ SWIM UP BAR
    Serving mouthwatering piñas coladas, international and domestic premium brands. This bar has spectacular views of the Caribbean Sea.
  • Zocalo al Fresco
    Guests will be able to enjoy the fresh dishes with a spectacular view of the Caribbean in a casual ambience.
  • ZOCALO RESTAURANT
    Mexican Cuisine
    This seaside Mexican restaurant is a vibrant celebration of food, energy and music. Refreshing and unpretentious, Zocalo has lush surroundings with enticing culinary creations along with a kids menu.
  • ZOCALO SWIM UP DECK
    Enjoy Margaritas, international and domestic brands, and a wide array of cocktails.
Room Type
  • Luxury Suite

    View: Garden or pool

    Bedding: 1 King bed or 2 queen beds - specific bedding types are not guaranteed

    Occupancy limits: 2 adults + 2 children (3-12) or 3 adults or 2 adults + 2 teens (13-17)

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Luxury Ocean View Suite

    View: Partial Ocean view

    Bedding: 1 King bed or 2 queen beds - specific bedding types are not guaranteed

    Occupancy limits: 3 adults, 2 children, 4 total combined.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Royal Suite

    View: Garden, pool or ocean view

    Bedding: 1 King bed or 2 queen beds - specific bedding types are not guaranteed

    Occupancy limits: 3 adults, 2 children, 4 total combined.

    A maximum of 2 children through age 2 stay free in existing beds with at least 1 adults. Children ages 3 - 12 are surcharged.

    Located in the Premium Section, Art deco. Royal Services such as: Private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, Personal Concierge service, DVD´s, beach and pool butler, microwave, cabinet with bottle dispenser, 4 bottles of Premium liquor and Relaxing hot tub. Garden, pool or ocean view. Located in Premium Section. 
  • Junior Suite

    View: Garden or pool view

    Bedding: 1 King bed

    Occupancy limits: 2 adults, 0 children, 2 total.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Family Suite

    View: Garden or pool

    Area: 625 square feet

    Bedding: Master bedroom has 1 Queen bed with 1 double sofa bed and 1 single sofa bed in living area.

    Occupancy limits: 2 adults + 3 children (3-12) or 3 adults + 1 child (3-12) or 2 adults + 1 teen (13-17) + 2 children (3-12)

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Premium Suite

    View: Ocean or pool

    Area: 620 square feet.

    Bedding: 1 King bed or 2 queen beds - specific bedding types are not guaranteed

    Occupancy limits: 2 adults + 2 children (3-12) or 2 adults + 2 teens (13-17) or 3 adults

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Family Oceanview Suite

    View: Ocean

    Bedding: Master bedroom has 1 Queen bed with 1 double sofa bed and 1 single sofa bed in living area.

    Occupancy limits: 3 adults, 3 children, 5 total combined.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Royal Swim Up Suite

    View: Ocean and pool

    Bedding: 1 King bed or 2 queen beds - specific bedding types are not guaranteed

    Occupancy limits: 3 adults, 2 children, 4 total combined.

    A maximum of 2 children through age 2 stay free in existing beds with at least 1 adults. Children ages 3 - 12 are surcharged.

    Located in the Premium Section. All above mentioned amenities. These suites features a private outdoor Jacuzzi and an underwater chaise lounge just a few steps off the terrace.

  • Swim Up Junior Suite

    View: Garden and pool view.

    Area: 520 square feet

    Bedding: 1 King bed.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits: 2 adults, 0 children, 2 total.

    No children allowed in this room category.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Premium Swim Up Suite

    View: Ocean or Pool

    Area: 539 square feet

    Bedding: 1 King bed or 2 queen beds - specific bedding types are not guaranteed

    Occupancy limits: 2 adults + 2 children (3-12) or 2 adults + 2 teens (13-17) or 3 adults.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Connecting Luxury Oceanview Suite

    View: Garden, pool or ocean view.

    Bedding: Frist room has 1 king bed with sofa bed and second room with 2 queen beds.

    Occupancy limits: 6 adults, 4 children, 6 total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Honeymoon Oceanfront Suite

    View: Ocean front

    Bedding: 1 King bed or 2 queen beds - specific bedding types are not guaranteed

    Occupancy limits: 2 adults, 0 children, 2 total.

    No children are allowed in the room category.

    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Bathroom amenities
    • Coffee/Tea Maker
    • Hair Dryer
    • Internet access*
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Shower
    • Telephone
    • TV
  • Presidential Studio

    View: Ocean front

    Bedding: 1 King bed with sofa bed in room

    Occupancy limits: 2 adults, 0 children, 2 total.

    No children are allowed in the room category.

    Located in Premium Section. Oversized 602 square foot balcony and Ocean front view. Premium Services such as: Private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, upgraded toiletries, liquor dispenser, personal butler service, DVD´s, beach and pool butler service.

  • 2 Bedroom Presidential Suite

    View: Ocean or pool

    Bedding: Master bedroom with 1 king bed and second room with 2 queen beds.

    Occupancy limits: 6 adults, 4 children, 6 total.

    A maximum of 4 children through age 2 stay free in existing beds with at least 1 adults. Children ages 3 - 12 are surcharged.

    Located on the 4th floor of the Premium Section. This suite features a private living room with dining area for 6 people and fully equipped kitchen, a master bedroom suite with king size bed, plus one extra bedroom with 2 queen size beds. Ocean or pool view. Presidential Services: Pre-arrival butler services, private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, upgraded toiletries, personal butler service, full bar, DVD´s, beach or pool cabana bed reserved, snorkeling gear, newspaper, pool and beach butler, dinner reservations and Relaxing hot tub.

  • 1 Bedroom Presidential Suite

    View: Ocean or pool

    Bedding: 1 king or 2 queen beds.

    Occupancy limits: 3 adults, 2 children, 4 total.

    A maximum of 2 children through age 2 stay free in existing beds with at least 1 adults. Children ages 3 - 12 are surcharged.

    Located on the 4th floor of the Premium Section. private living room with dining area for 4 people, fully equipped kitchen. Presidential Services: Pre-arrival butler services, private check in, champagne and fruit basket in room on arrival, pillow and aromatherapy menu selection, upgraded toiletries, personal butler service, full bar, DVD´s, beach or pool cabana bed reserved, snorkeling gear, newspaper, pool and beach butler, dinner reservations and Relaxing hot tub.

  • Luxury Walkout Suite
    Bedding: one king size bed or two queen beds.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits: 3 adults, 2 children, 4 total.
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Bathrobe
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron
    • Ironing board
    • Minibar
    • Safe
    • Telephone
    • TV
  • Royal Premium Suite
    Bedding: one king size bed or two queen beds.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits: 3 adults, 2 children, 4 total.
    • Air conditioning
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Widescreen TV
    • Wireless internet connection
  • Two Bedroom Ocean View Connecting Suite
    Bedding: one king size bed or two queen beds.

    Room Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy Limits: 6 adults, 2 children, 6 total.
    • Air conditioning
    • Coffee/Tea Maker
    • Hair Dryer
    • Iron and Ironing Board
    • Widescreen TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour room service*
  • Babysitting*
  • Car rental desk*
  • COVID test onsite
  • Currency exchange*
  • Dry cleaning*
  • Exercise gym*
  • Laundry/Valet service*
  • Medical Facilities Service*
  • Phone services*
  • 24-hour room service*
  • Babysitting*
  • Car rental desk*
  • COVID test onsite
  • Currency exchange*
  • Dry cleaning*
  • Exercise gym*
  • Laundry/Valet service*
  • Medical Facilities Service*
  • Phone services*
  • Pool*
  • Racquetball*
  • Spa*
  • Tennis court*
  • Tour/sightseeing desk*
  • Welcome drink*
  • Wireless internet connection in public areas*
On-Site Wedding Services
  • We are the wedding specialist in the Riviera Maya, with on-site professional coordinator we are fully equipped to take the challenges of planning a wedding celebration and turn them into the joyous occasion that it should be. Beautiful and unique ceremony locations, including gourmet cuisine, our distinguished service was created to enhance the experience and allow the bride, groom, family and friends to have not just a day celebration, but a lifetime of memories.

* Fees may apply

On-Site Recreation
  • Archery *
  • Children's pool *
    One swimming pool for children.
  • Fitness center on-site *
    The Fitness facility offers weight training systems and cardio equipment.
  • General *
    shuffleboard
  • Kayaking *
  • Pool *
    4 swimming pools.
  • Scuba diving *
  • Spa *

* Fees may apply

Azul Beach Resort Riviera Cancun, by Karisma features suites that have a relaxing hot tub for two in the terrace. There are also guaranteed family connecting suites, adults-only and premium sections, and honeymoon suites with wrap-around balconies. This Gourmet Inclusive®, 435-suite hotel is about 20 minutes from  Cancun International airport. 


Your Gourmet Inclusive® vacation includes gourmet services and amenities such as beach butlers, concierge, premium beverages, gourmet cuisine and genuine Mexican hospitality every moment of your stay. Enjoy six themed restaurants, two gourmet corners and six bars offering the finest cuisine and cocktails. The 24-hour room service and full-service concierge fulfill all your food, beverage and activity requests. Partake in a wide variety of included non-motorized watersports. 


At Azul Beach Resort Riviera Cancun, by Karisma  you'll find exactly what you need to care for your little ones, everything from bottle warmers to Gourmet Inclusive® baby amenities and food. Azul Beach Resort Riviera Cancun offers your younger adventurers the Azulitos Playhouse experience and Extreme Breeze Teens' Club, so guests of all ages get a vacation that feels designed just for them. Whether they prefer to be outdoors, learning about marine life and our natural world or they are aspiring junior chefs, there is an adventure waiting for them and their newfound friends.


Azul Beach Resort Riviera Cancun is the vacation for your every desire — even if you crave serenity one minute and sizzle the next. Located in Mexico’s coveted Riviera Maya on the tranquil coast of the Caribbean Sea and minutes from downtown Cancún and Playa del Carmen, you’ll find a resort with separate adults-only and family sections to make it easier to find your bliss. Azul Beach Resort Riviera Cancun is the all-inclusive that goes above and beyond to create positive vacation experiences for everyone! The sun kissed Caribbean beach is always steps away, your stay is filled with memorable experiences catered to you, and everything else is your Concierge’s concern. Modern luxury doesn’t sprawl… It embraces. 

Property Information

Year Built: 2008
Floors: 3
Total rooms and suites: 435
Carretera Cancun Puerto Morelos Km. 27.5, Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QR, 77580, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15564 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A bargain in Cancun

    It’s a Gem just 20 min drive from Cancun airport. You can’t find a resort with this price and service in that area. If you’re looking for a mid size resort with excellent food go for it. I booked from their official website that saved me $100 per night compared to anywhere else. There is no booking needed for La Carte restaurants which is a wow. We’ve tried Italian restaurant and David our waiter was amazing guy. We also tried Caribbean restaurant which was good. the buffet had good variety of food with high quality. It’s a bargain. But if you’re looking for a nice beach I won’t recommend this resort.

    May 19, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riviera Cancun Holiday

    We thoroughly enjoyed our 8 days at the newest Iberostar in Mexico. It is a short ride from the airport, so ready to start the vacation right away! Shout out to the staff at the Prestige pool - Mauricio, Jose and others; Araceli in the Prestige Club. We enjoyed all the restaurants with attentive service. We weren't rushed so enjoy our meal. Liked that the restaurants did not have a buffet appetizers, but ordered off the menu. Enjoyed the pizzas too! We knew going that there would be no beach, but didn't miss it, enjoyed the member's pool. Rooms were spacious, and enjoyed the swim out location with hot tub - nice watching a starry sky at night. All in we would visit again!

    May 18, 2026
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Average hotel and stay

    It was an ok hotel with good points and bad points. Good- - swim up room - staff (especially Eric Cortez from the excursion desk) - wildlife - weather - cleanliness - comfort Bad - timeshare/pyramid scheme hard sell - ridiculous and felt ambushed - rooms could be set out better - food was bland and often got wrong dishes served. - no beach to speak of

    May 08, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Second home / second stay. We booked our second stay even before we checked out from our first.

    In January my husband and I made our first visit to the Iberostar Cancún Riviera and we absolutely couldn’t wait to come back, therefore we booked a return trip even before we checked out. And boy, are we glad we did! So many improvements in such a short time. Not that there were many downsides to the resort to begin with but with the opening of any new resort, there has to be a learning curve. So, now for the improvements from good to great - first off - the beach. Now obviously- a beach can’t be built in a day but there’s little doubt that Iberostar is taking the lead of that particular section of beach to trap the sand and clean up the seaweed. We also experienced faster service at the specialty restaurants as well as a wider selection on the menus. Finally, we noticed an increased confidence if not commitment from the staff as they adjust to being Iberostar employees which is a whole other level than at other resorts. Needless to say, our second stay was perfection and we can hardly wait to return. Big thanks to all our friends at Riviera but most especially to the Star Prestige team, Elizabeth, Michelle, Ivan, Rosalino, and Ramon. Also our friends with The Club, namely Cecily, Egor, Syra, and Vicki as well as resort managers, Dennis and Elena. Last but definitely not least we send a giant gracias to special friends, Guadalupe and Ana in housekeeping, Prestige Pool Concierges Sergio and Mauricio, as well as the bartenders Jose and Raul. Needless to say, we highly recommend the Riviera to those that have not yet visited and we send our sincere thanks to all those special people that made our vacation so perfect.

    May 01, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great yoga!

    Great daily yoga class from Jorge!

    Apr 22, 2026
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryThe Municipality of Rivera Maya will be charging an Eco Tax of 32.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
General Policies & Fine Print
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy
    :
    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy
    :
    A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information
    :
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed

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